Wendy's

7853 Crestwood Blvd, Birmingham
(205) 578-6240

Recent Reviews

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L. Davis

There breakfast is wonderful!!! It beats the other everyday restaurants hands down.

Atmosphere: 5

Food: 5

Service: 5

Jacoreyal Banks

Wendy’s has always had good food. However this Wendy’s is trash. The building is new but that’s about the only great thing about this location. The food is never fresh. Everytime I come to this place the food always sucks. Old fries, old chicken nuggets and the burgers are even cold. Like do they not care about how they prepare people food but I can guarantee you when the employees make their own food for themselves I guarantee you they cook everything fresh.

Atmosphere: 1

Food: 1

Service: 1

Kyle Veimau

Been going here Past Month && honestly this has got to be my Favorite Wendy's in the Bham area!!
Hands down ALWAYS FRESH!!! Food has always been hot hot! I see comments about A.I well for me The A.I is easy to talk too, unless you speak illiterate or sumn idk 🤷🏽‍♂️.. THANKYOU GUYS FOR COMING IN CLUTCH!! 🔥🔥💪🏽

Atmosphere: 5

Food: 5

Service: 5

Angela mcfarlin

I just want to give this Wendy’s a shout out foreal!!!! The best Wendy’s I’ve ever had hands down!! The food is always so fresh and not bland like other Wendy’s! Also their frosty machine is always up and serving as well. I give props to who ever works there. The employees every time I have went there are so fast and very professional!! I give them a million/10!!!!!!!

Atmosphere: 5

Food: 5

Service: 5

Kelvin Luster

Food is always fast and fresh!

Atmosphere: 4

Food: 5

Service: 4

D

I hope the people working here especially the one with the blonde wig and crusty sides likes working here. The efficiency and ability to get orders correct tells me they’re going to work here for a very long time

Atmosphere: 1

Service: 1

Tammie Butler (Afro Thunder)

Ordered a pecan salad on 12/9/2025 the package expiration date on the pecans were 9/2025.

Ebony Calhoun

I have had food from this location twice both times the quality and freshness were lacking. This morning I ordered through door dash a breakfast baconator combo, the coffee was God awful, the fries were cold and hard, I also ordered a cinnabon pull apart hard as a brick. This is a new location I don't understand why the food is so bad must be poor management

Atmosphere: 3

Food: 1

Service: 3

Mikayla Hart

Just went through about 30 min ago hope yall know (corporate) they’re claiming they have no fries for the night at 1057pm as someone who works at Taco Bell the games too old, we know yall got fries and just lazy. For this location to have JUST opened I’ll be expecting it shut down soon for sure smfh and that was my first time even going. I’ll definitely be calling corporate as well, also claimed they only had water and some kinda twist orange drink, also a lie I worked at Wendy’s as well in the past they just didn’t even wanna change the drinks. Never again lol, good luck with this location corporate yall gonna have a field day if not already💀😉

Atmosphere: 1

Food: 1

Service: 1

Richard Morrow

Very bad customer service then they burn ed my order

Atmosphere: 1

Food: 1

Service: 1

Rebecca Schwartz

Every time I’ve been there, the food has been good and the service great. I also like that they have a bigger variety of different things to pick from, and their drinks come in bigger cups!

Atmosphere: 5

Food: 5

Service: 5

Belinda Maxwell

Slow service and attitudes. I won't waste my time returning here

Atmosphere: 1

Food: 1

Service: 1

Carmen Conlin

Decided to give it another try tonight. I ordered and everything seemed to be going fine but when I got to the window to pay, it was a dollar more than the screen had said. Fine. Not worth slowing the process down more. As they almost always do, they asked me to pull up and wait after paying. Again, fine bc I wanted my tenders cooked fully this time. The guy brought me out a frosty thing and I had ordered a Diet Coke. After he went in to fix that, I realized I had been given the wrong order altogether. I did end up getting the correct food but I’m pretty sure my Diet Coke is a Coke. Not worth going back through the drive through or back in for. Hoping they can get it together. Otherwise, it may become another place here in Irondale that’s just not worth the hassle.

Atmosphere: 5

Food: 4

Service: 3

p crouse

Why are all the drive thrus on this area so fing slow ??? Get it together people

Atmosphere: 3

Food: 2

Service: 1

Alabama's FinestTM (itzNLz)

IF YOU’RE TRAVELING THROUGH: I ordered 4 frosties of all things… no one behind me, a car was already parked ahead of me. I paid for my order and BOOM 🤯 can you please pull down… (for four frosties? The machine is right there..) so instead I go inside. The place looked like hell. tables are neglected, delivery slots filled with people who were told to pull down. I looked behind the register there was a young man fixing my order. Not paying attention he got one wrong and he threw it in the trash (a whole vanilla frosty) thinking I had left because they didn’t see my car (tho I was standing there) I watched this guy carelessly throw my order in the trash, (now 5 frosties…). So I requested for the manager. She had a very nasty attitude. Never uttered a word, never smiled and neither did she apologize for me witnessing my order being discarded (in my face) she fixed my order, no I’m sorry for the confusion, no word said to the workers (NOTHING). So the moral of the story, these workers here are NOT doing their jobs properly. If you’re told to pull up. Call the number on the glass/receipt & tell them your thoughts. I wasn’t even given a receipt 🧾 but I’ll get that number in a few minutes. TO THE TEAM OVER THERE: TIGHTEN UP, QUALITY OVER QUANTITY. AND IF YOU CANT TAKE THE HEAT, GET OUT THAT KITCHEN. Drive thru Cashiers: Stop asking ppl to get off your timer… YOU ARE TIMED FOR A REASON AND I WILL NOT ASSIST WITH INFLATING YOUR PERFORMANCE METRICS… If you can’t keep up, move to fries or something 🤷🏽‍♂️

Atmosphere: 2

Food: 5

Service: 1

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