Worst experiences at a fast food restaurant I’ve had in years. I am beyond surprised this place is still open. The worker at the window was talking on her personal phone while we waited for our food. We waiting in line forever. I am almost impressed by what a joke this experience was.
Atmosphere: 1
Food: 1
Service: 1
Rusty Sears
It's Wendy's. Don't expect too much. Servers were kind, but slow. The place felt dirty. One of the drink machines had no ice. Neither had the full selection of drinks shown.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Wendy's Hot & Crispy Fries
Ford Firm
I just like the Biggie Bag combo. Great reason to stop by for lunch.
Atmosphere: 5
Food: 5
Service: 5
LB Sabo
I travel for work, this is by far the slowest and lowest quality service I've ever experienced at any Wendy's across the country... Edit: after coming back to Birmingham after 11 months, this is still a garbage excuse of a Wendy's... The service is still slow and they never give the sauce you ask for...
Atmosphere: 1
Food: 2
Service: 1
Robert Holcombe
Ate at Wendy's in Bessemer. Terrible attitude from worker. 15 minute drive thru with 2 cars in line. Melted frosty when I got it. Never
Atmosphere: 1
Food: 1
Service: 1
J Johnson
It's a downtown Wendy's so it's generally busy and the food is like it is at every other Wendy's. Drive through can be slow during busy times.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, French Fries
Steven Adams
I came inside to order something to eat and it smelled like marijuana like the workers will smoking not going
Atmosphere: 1
Food: 1
Service: 1
C D
I Sat in the drive-thru for 20 minutes for my order. Finally, get it and wvery bit of it's cold. Brought it back inside and as politely as I could expressed my disappointment and you would have thought I called them something I should have. Then they put some warm fries in the bag and handed me back the same cold nuggets and burger. Probably because I'm white.
Atmosphere: 1
Food: 1
Service: 1
Asteroid Blues
Might be the slowest restaurant in bham. I would know. I deliver.
I acknowledge that I came during lunch, but forgetting salad dressing on a salad order is unnecessary. Also. If you only have Peak tes, just pipe it out front with the other watery over sweetened sodas.The good reviews I read come across as paid content.
Atmosphere: 2
Food: 2
Service: 2
Jordan Davis
took 45mins to get our food… messed up the order. everyone workin slow and acting dumb. hillbilly
Atmosphere: 1
Food: 1
Service: 1
Ben Lambert
Soniya and Harley were wonderful and the food (ghost pepper sandwich) was very tasty. Would recommend 10/10!
H&E HEATING AND AIR LLC.
I got yelled at by the employee working the drive-thru intercom!!! I couldn't understand what he said and he yelled again "you got to come in we're doing shift change"….. first of all I will never purposely walk in to a hostile situation!!! If you're yelling at me over the intercom, what are you going to do when I get inside??? I pulled around to the window to explain to the young man that I simply did not understand what he said and he did not have to catch an attitude. I asked for the manager and he got some lady I tried to explain to her that I got yelled at for nothing and she said" it don't matter you still got to come in" at this point I asked for her name and she said it was Andrea but then some big girl or transgender or whatever the right title for it was said" you ain't got to tell him nothing..". I have never seen more unprofessional , ghetto, service in my life!!! What company hires employees and allows them to completely disrespect the customers??? I only got one name Andrea the other two did not have name tags on and all three of them refused to give me a corporate number!!! I can't imagine what would have happened had I actually gone in !!! To anybody that reads this post STAY AWAY!!!
My food was cold and not very good
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Wendy's Hot & Crispy Fries
Worst experiences at a fast food restaurant I’ve had in years. I am beyond surprised this place is still open. The worker at the window was talking on her personal phone while we waited for our food. We waiting in line forever. I am almost impressed by what a joke this experience was.
Atmosphere: 1
Food: 1
Service: 1
It's Wendy's. Don't expect too much. Servers were kind, but slow. The place felt dirty. One of the drink machines had no ice. Neither had the full selection of drinks shown.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Wendy's Hot & Crispy Fries
I just like the Biggie Bag combo. Great reason to stop by for lunch.
Atmosphere: 5
Food: 5
Service: 5
I travel for work, this is by far the slowest and lowest quality service I've ever experienced at any Wendy's across the country... Edit: after coming back to Birmingham after 11 months, this is still a garbage excuse of a Wendy's... The service is still slow and they never give the sauce you ask for...
Atmosphere: 1
Food: 2
Service: 1
Ate at Wendy's in Bessemer. Terrible attitude from worker. 15 minute drive thru with 2 cars in line. Melted frosty when I got it. Never
Atmosphere: 1
Food: 1
Service: 1
It's a downtown Wendy's so it's generally busy and the food is like it is at every other Wendy's. Drive through can be slow during busy times.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, French Fries
I came inside to order something to eat and it smelled like marijuana like the workers will smoking not going
Atmosphere: 1
Food: 1
Service: 1
I Sat in the drive-thru for 20 minutes for my order. Finally, get it and wvery bit of it's cold. Brought it back inside and as politely as I could expressed my disappointment and you would have thought I called them something I should have. Then they put some warm fries in the bag and handed me back the same cold nuggets and burger. Probably because I'm white.
Atmosphere: 1
Food: 1
Service: 1
Might be the slowest restaurant in bham. I would know. I deliver.
Restaurantji Recommends
It made 2 of my kids sick don’t eat here !
I acknowledge that I came during lunch, but forgetting salad dressing on a salad order is unnecessary. Also. If you only have Peak tes, just pipe it out front with the other watery over sweetened sodas.The good reviews I read come across as paid content.
Atmosphere: 2
Food: 2
Service: 2
took 45mins to get our food… messed up the order. everyone workin slow and acting dumb. hillbilly
Atmosphere: 1
Food: 1
Service: 1
Soniya and Harley were wonderful and the food (ghost pepper sandwich) was very tasty. Would recommend 10/10!
I got yelled at by the employee working the drive-thru intercom!!! I couldn't understand what he said and he yelled again "you got to come in we're doing shift change"….. first of all I will never purposely walk in to a hostile situation!!! If you're yelling at me over the intercom, what are you going to do when I get inside??? I pulled around to the window to explain to the young man that I simply did not understand what he said and he did not have to catch an attitude. I asked for the manager and he got some lady I tried to explain to her that I got yelled at for nothing and she said" it don't matter you still got to come in" at this point I asked for her name and she said it was Andrea but then some big girl or transgender or whatever the right title for it was said" you ain't got to tell him nothing..". I have never seen more unprofessional , ghetto, service in my life!!! What company hires employees and allows them to completely disrespect the customers??? I only got one name Andrea the other two did not have name tags on and all three of them refused to give me a corporate number!!! I can't imagine what would have happened had I actually gone in !!! To anybody that reads this post STAY AWAY!!!
Service: 1