Jack's Family Restaurant

Jacks has one of the best breakfast biscuits out there.

Always good. No whiskey though

There was an older woman with her hair braided on the back of her head, in there tonight on 5/19/25 at 7:45pm and I just wanted to say yall need to give that woman a raise. She had amazing customer service. She was extremely kind. She makes that store great to be at. Greets with smiles! She needs a promotion or something bc she really just made my night. Such a kind woman! I will be returning and hoping she is there!

We always enjoy jacks it's convenient

It needs a scrubbing from top to bottom. From the door leading into the restrooms to the tables and soda machine..

Yall don’t even know how to take an order right trash establishment close yall down nd build sum that’s actually good

Excellent Southern breakfast menu...

Stopped in to pick up breakfast for myself, my wife, and my brother’s family. We got the sausage catering box—20 to 24 biscuits for around $25, which is a great deal these days. No complaints about the price or the food—it was solid.

The wait, however, was pretty long. Calling ahead might be a good idea next time, if that is even an option. The biggest downside was the restaurant itself. It had that greasy, sticky feel, and the place smelled like old fried grease that had been sitting for days. Next time, I will probably stick to the drive-thru.

Will I go back? Yes. I like the food and have not had many issues aside from portion sizes. Plenty of seating, parking, and good accessibility. Bonus points for the fireplace on a cold morning.

My husband who works construction nearby told me he waited several minutes at the cash register before walking out with no food. He was on his short lunch break while watching the staff talk and laugh loudly as if he wasn’t standing there.

Staff was very rude and food was mediocre

Atmosphere: 1

Food: 3

Service: 1

All I want is a iced coffee with a little ice because if you get it regularly there is hardly any drink in the cup; you are paying for a 3$-$5 for a cup of ice!!! I politely ask for lite ice and they deliberately fill the cup up to the top so much that after I drink the coffee maybe 2/3 of a cup if I’m lucky, I still have a cup full of ice. Their iced coffee is delicious but the service from a few of them every morning is ridiculous! (not All because some have been sweet and caring).

Food: 5

Service: 1

Restaurant was very clean. Staff was friendly and the food was fresh. Visited for breakfast.

Atmosphere: 5

Food: 5

Service: 5

Bad
Reviewd again. Many improvements over 7 years ago. Best milkshake in town

Atmosphere: 4

Food: 4

Service: 4

Jacks was on point this morning. We placed an order online. Got there a little early and everything, including our drinks, was ready. The ladies were cheerful and pleasant. Awesome customer service!!

Atmosphere: 5

Food: 5

Service: 5

Stopped by Jack's I'm columbiana today. While waiting in line to order, I noticed that the female employee behind the cash register was talking in a hateful tone while taking the man's order in front of me. After listening for a few minutes and noticing the employees bad attitude, I decided to eat lunch elsewhere and left. Didn't want to deal with the hateful employee.