Not as good as good hope waffle house. This was to go so I can't say about eat in. They burned bacon. Eggs were overcooked scrambled. Hash browns good. Biscuits and gravy ok. Toast was soft and fake butter they put on it was disgusting. Never even melted. This was at night so I guess night crew needs to step it up bc Holly pond has way better food. Plus their inside service is excellent. Probably would try 157 or Holly pond again. But will not go back to this one. I really don't know about service or atmosphere bc it came by delivery service.
Food: 2
Diane Pentecost
Food was delicious. Service was fast and friendly. This was my first visit to Waffle House but it definitely won't be my last. Can’t wait to try other choices from the menu.
Atmosphere: 5
Food: 5
Service: 5
Cheyenne Burks
I personally love Waffle House. But this last experience was dreadful. We went to every location in my city before getting service. Our first stop right off AL 157. Our table( the bar) was dirty and could not get service with the entire staff in front of us and the racially profiled the only african American in the store for texting at the bar and was going to call the police. We left and go to Good Hope. Our waitress was quick and snatched my husband's menu and when he got another she tried to take it from him so he couldn't order so we left. So we go to the new one beside Sonic and we were finally able to get quality service and hot food by an elderly man who worked there. He was amazing and did a fantastic job. But absolutely no hospitality was shown what so ever at the first two. Honestly my family has worked for Waffle House for many years and I will never return to those 2 locations after the way we were treated.
Atmosphere: 1
Food: 3
Service: 1
Connie Sparman
The waitress named Courtney we had didn't want to be here. She wouldn't refill the drinks forgot food that was ordered. The plates sat on the counter next to the stove for a few minutes before she was asked to get them. The coffee was warm and nasty. Just really bad service. She was lucky she got a tip at all.
Atmosphere: 3
Food: 3
Service: 1
Breanna Burrow
Well definitely not worth $7, but okay. Getting tired of only getting 1/2 my food when I’m ordering online.
Atmosphere: 3
Food: 1
Service: 3
Leslie Rushing
Great group of folks and the best fiesta omelet and hashbrowns! Fast service and no complaints at all!
Atmosphere: 5
Food: 5
Service: 5
Dawn S
This is the place we go every Friday night for our date. It's fun! We love it!
Atmosphere: 5
Food: 5
Service: 5
Greg Hale
Jukebox is way too loud. I asked the server to turn it down some. Was told that they couldn't because the manager had the remote control with them and weren't there. WAY TOO LOUD!!!
Atmosphere: 1
Food: 4
Service: 5
Brenda Barnette
I believe they have potential to be a good place. On the night that we were there either our waitress was tired or she was . We ordered three all Americans and each one came out wrong. We had to ask for our waffle and refills on our drink.
Food was perfect, even though it was 3am, staff was pleasant and smiling
Atmosphere: 3
Food: 5
Service: 4
Leonie S
Love the food and the staff is nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle
J.A.
Oscar was our waiter 3 different times and he is the sweetest person and very respectful.
Atmosphere: 5
Food: 5
Service: 5
Brandon Martin
I just want to touch base on the Current Employee "Princess Emma" 7/28/2024 at 8 p.m. ... I was at the bar she was NOT my waitress but here friends had came in to dine and was sitting down by the restrooms and she was determined to get their orders in first before anyone else in the restaurant was able to order. I am not sure of the circumstances if there was a new cook or what was goin on but one of the male cook's asked her to slow down because she was glong to fast telling her order and "Princess Emma" proceeds to take her hat off , sigh really hard and storm off into the back and then came back out and made a smart comment openly on the floor to the cook which I couldn't hear and the she proceeded walk through the double doors separating the kitchen from the dining area and stormed out side slamming the doors on her wait out to go sit on the sidewalk and smoke a cigarette/vape. She also was a bully and very rude to the other waitresses in the kitchen telling them to wait ✋? that her friends haven't gotten their order in yet. She was causing a whole scene for everyone to see that was remotely paying attention and the atmosphere in the restaurant was tense and quiet. If It wasn't for the jukebox playing , you could've heard a pin drop. She has a very immature attitude and is also very unprofessional. As for the other employees, and food quality; it was great ??
Atmosphere: 2
Food: 5
Service: 3
George
Sat around for 20 minutes waiting for a seat to come open or a table to be cleaned and no one done anything to satisfy
Not as good as good hope waffle house. This was to go so I can't say about eat in. They burned bacon. Eggs were overcooked scrambled. Hash browns good. Biscuits and gravy ok. Toast was soft and fake butter they put on it was disgusting. Never even melted. This was at night so I guess night crew needs to step it up bc Holly pond has way better food. Plus their inside service is excellent. Probably would try 157 or Holly pond again. But will not go back to this one. I really don't know about service or atmosphere bc it came by delivery service.
Food: 2
Food was delicious. Service was fast and friendly.
This was my first visit to Waffle House but it definitely won't be my last.
Can’t wait to try other choices from the menu.
Atmosphere: 5
Food: 5
Service: 5
I personally love Waffle House. But this last experience was dreadful. We went to every location in my city before getting service. Our first stop right off AL 157. Our table( the bar) was dirty and could not get service with the entire staff in front of us and the racially profiled the only african American in the store for texting at the bar and was going to call the police. We left and go to Good Hope. Our waitress was quick and snatched my husband's menu and when he got another she tried to take it from him so he couldn't order so we left. So we go to the new one beside Sonic and we were finally able to get quality service and hot food by an elderly man who worked there. He was amazing and did a fantastic job. But absolutely no hospitality was shown what so ever at the first two. Honestly my family has worked for Waffle House for many years and I will never return to those 2 locations after the way we were treated.
Atmosphere: 1
Food: 3
Service: 1
The waitress named Courtney we had didn't want to be here. She wouldn't refill the drinks forgot food that was ordered. The plates sat on the counter next to the stove for a few minutes before she was asked to get them. The coffee was warm and nasty. Just really bad service. She was lucky she got a tip at all.
Atmosphere: 3
Food: 3
Service: 1
Well definitely not worth $7, but okay. Getting tired of only getting 1/2 my food when I’m ordering online.
Atmosphere: 3
Food: 1
Service: 3
Great group of folks and the best fiesta omelet and hashbrowns! Fast service and no complaints at all!
Atmosphere: 5
Food: 5
Service: 5
This is the place we go every Friday night for our date. It's fun! We love it!
Atmosphere: 5
Food: 5
Service: 5
Jukebox is way too loud. I asked the server to turn it down some. Was told that they couldn't because the manager had the remote control with them and weren't there. WAY TOO LOUD!!!
Atmosphere: 1
Food: 4
Service: 5
I believe they have potential to be a good place. On the night that we were there either our waitress was tired or she was .
We ordered three all Americans and each one came out wrong. We had to ask for our waffle and refills on our drink.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Waffle
Love the food and the staff is nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle
Restaurantji Recommends
Food was perfect, even though it was 3am, staff was pleasant and smiling
Atmosphere: 3
Food: 5
Service: 4
Love the food and the staff is nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle
Oscar was our waiter 3 different times and he is the sweetest person and very respectful.
Atmosphere: 5
Food: 5
Service: 5
I just want to touch base on the Current Employee "Princess Emma" 7/28/2024 at 8 p.m. ... I was at the bar she was NOT my waitress but here friends had came in to dine and was sitting down by the restrooms and she was determined to get their orders in first before anyone else in the restaurant was able to order. I am not sure of the circumstances if there was a new cook or what was goin on but one of the male cook's asked her to slow down because she was glong to fast telling her order and "Princess Emma" proceeds to take her hat off , sigh really hard and storm off into the back and then came back out and made a smart comment openly on the floor to the cook which I couldn't hear and the she proceeded walk through the double doors separating the kitchen from the dining area and stormed out side slamming the doors on her wait out to go sit on the sidewalk and smoke a cigarette/vape. She also was a bully and very rude to the other waitresses in the kitchen telling them to wait ✋? that her friends haven't gotten their order in yet. She was causing a whole scene for everyone to see that was remotely paying attention and the atmosphere in the restaurant was tense and quiet. If It wasn't for the jukebox playing , you could've heard a pin drop. She has a very immature attitude and is also very unprofessional. As for the other employees, and food quality; it was great ??
Atmosphere: 2
Food: 5
Service: 3
Sat around for 20 minutes waiting for a seat to come open or a table to be cleaned and no one done anything to satisfy
Atmosphere: 1
Food: 1
Service: 1
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