Dairy Queen Grill & Chill
2908 Florence Blvd, Florence
(256) 483-6200
Recent Reviews
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Been in twice and stood there for 10 min or more before someone greeted me . Some of the rudest people in fast food no customer service skills at all. The young girl in drive thru and the cook weee friendly
Atmosphere: 1
Service: 1
Ok so i loved my blizzard as always and i was enjoying my time in the lobby with my friends and as we are walking out the door because we are reasonable people and leave before a place closes( they close at 10:30) we were walking out at 10:20 and as we were, the short dark haired girl was being a brat and said “the lobby is closed” like sweetie go do your job instead of being a jerk. P. S. Dont whip out your phone as a am standing at the register ready to order to text a giant paragraph to someone and completely ignore me and not acknowledge me. Anddd maybe do your closing job instead of walking around on your phone after you force us to get out. Thabksss ALSO they were out of reeces for my reeces blizzard not mad about that but it sucked.
Atmosphere: 1
Food: 2
Service: 1
Every table was dirty, fries were cold after food was finally brought out. Needed a refund because we were charged for an extra onion ring. Whoever came behind the counter dressed in a tank top and shorts gave my husband a refund. Might want to watch the cameras from about 12:45 pm to 1:20. The funny thing is, we were here last night we went through drive thru and got 2 dipped cones and they were amazing and so were the staff. You need to definitely check out this day crew.
Atmosphere: 1
Food: 1
Service: 1
Went thru drive thru and got a mcflurry with M&Ms & Oreos
Food: 5
Service: 5
I would’ve given this place a zero if I could the one was just so I could leave a review we entered into the building there were no customers in like there was a man taking pictures with a tablet and two people working not a single person greeted us after waiting five minutes I finally asked the girl if this is where we ordered she slowly walked to her register still not even acknowledging that we were standing there she was then having problems signing in and still did not acknowledge that we were standing there three employees and not a single one said it will be a second or we just need a minute they just continued to talk to each other and continued to ignore us so we walked out and will not be back
Service: 1
Service was fast, food was good and it was clean!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Hamburger
I was very happy with the help in the service.
Atmosphere: 5
Food: 5
Service: 5
I got a strawberry sundae and it was very delicious
Atmosphere: 4
Food: 4
Service: 4
For a fast food restaurant, it's a good choice. The food is good and the staff are nice. Of course the ice cream options are the star, but the burgers and chicken tenders are also a good choice. Any time I've gone inside it's been very clean and I'm always surprised at how calm and relatively quiet it is considering it's a fast food place. I highly recommend it for a quick bite and a delicious dessert.
Dietary restrictions: Some dessert items are made with peanuts and other nuts.
Kid-friendliness: Great place for kids. Kid friendly menu items and booths and tables available.
Wheelchair accessibility: Easily accessible wheelchair parking, entrance, and seating.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butterfinger Blizzard Mini, Hamburger Combo, Sundaes, Hamburger, Side of Fries, Small Heath Blizzard, Mini Blizzard, Mini Oreo Blizzard, Fries, Oreo Blizzard Cake, Chicken Fingers, Original Cheeseburger, Ice Cream Cake
Good food service and price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundaes, Fries, Original Cheeseburger
Restaurantji Recommends
Don't recommend this place.They don't listen when you place order, and then they will call you a liar.When you tell them, it is not correct.
Service: 1
Attitude of the worker was terrible . They had no cakes available and didn’t even offer to help to one make for following day .
Atmosphere: 1
Food: 3
Service: 1
Great family environment! It's my family's Saturday spot ❤️
Atmosphere: 5
Food: 5
Service: 5
Started out really good cashier was great got our food on time I opened my sandwich to add salt and found a black hair right on top of my tomato sent it back got a replacement I don't do fountain drinks so order sweet tea but guess what they had none and could not figure out how to do it so I had nothing to drink not a great experience.
Atmosphere: 2
Food: 1
Service: 5
Recommended dishes: Hamburger, Fries, Chicken Fingers
Walked in and got ignored by staff. Stood at counter forever. I left. Terrible customer service
Atmosphere: 1
Service: 1
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