Domino's Pizza

4380 AL-157, Florence
(256) 764-7766

Recent Reviews

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Not a Gamer girl420 (Not a Gamer girl420)

My go-to location. Placed my order at the store, ready in record time! The BEST customer service, that I've dealt with in a while. The parmesan cheese stuffed crust pizza is great!

Atmosphere: 5

Food: 5

Service: 5

Julie

We eat here pretty consistently and never have any issues. Always fast and food cooked to perfection

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custom Medium 2-Topping 12 Pizza

Dennis Lay

Your pizza is NEVER ready when you are notified by phone that it's ready come on in. NEVER!!!!!

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Custom Medium 2-Topping 12 Pizza, Sweet Mango Habanero Wings

J Wofford

On 4.4.25, 15 minutes after i placed my order power went off for three hours. I had already received a text that driver was on the way. Dominoes lost power too. Calls to the store couldn’t go thru even after power came on at 9pm. Called the next day about getting a refund (they never reached out to me about the pizza they cooked and didn’t deliver - they had my number). Store credit was mentioned and i said i wanted credit to my card. Store Manager said she would fix it and i thanked her. Two days later still no credit so i called back. Manager wouldn’t get on phone but relayed thru front line staff that they will give store credit only and would give me a number to call if I wanted to try and get credit to my card that way. But they would have to cancel the store credit first. So basically if dominoes corporate won’t give credit to my card then I can’t get the store credit back. A lot of work you’re making a customer do to get money back for food and follow up that never came. I will take my future pizza orders elsewhere. This left a bad taste in my mouth. Store manager needs to take customers service training.

BETH Dawson

The pizza is always hot, fresh, and ready within minutes, whether it's takeout or delivery!

John Doe

I have ordered thousands of pizzas from Domino's. I tipped $10-$20 every time. When they started adding the delivery fee, ripping off the delivery drivers because: A It's the employees automobile and B they don't pay insurance or tires and brakes or gas or anything on the delivery vehicles, I quit tipping as much. In 2019 I called to order pizza and called for 2 hours!!! I got in my truck, with the phone ringing and when I pulled up, all the delivery vehicles were in the parking lot, no customers, and they said they were swamped with customers, so that's why they couldn't answer the phone. They were literally sitting on the make tables laughing uncontrollably at YouTube videos when I pulled up at the store on Cloverdale Rd. And I have video and audio of my phone calls and my trip to their restaurant. They have now BLACKLISTED me and say they don't deliver to our area and I also have videos of Domino's cars with the domino's roof ornament delivering food to both of my neighbors...

Atmosphere: 1

Food: 5

Service: 1

Alana Landtroop

I don’t go to this place that often and I usually go here with my nanny but this place is really good I’m glad you guys also have a chalk board so I can draw whenever I am waiting for my pizza! Also it’s pretty good you guys have a window between the kitchen and the ordering room so I can’t watch you employees making the pizzas and stuff.

Atmosphere: 5

Food: 5

Service: 5

Bobbi Collins

I ordered a large meatzza for delivery, Driver was very nice, but I got a bacon only pizza 27.00 for that, probably one they grabbed from under the heat lamp

Food: 1

Service: 5

Hannah Walker

Ordered a couple of pizzas around 6:40 pm they weren't delivered until 7:41. We usually have a pretty good experience with this location but tonight was definitely a disappointment and not worth the money.

Sissy

Absolutely great everything the only complaint is placing the order on the phone when asked for donations and told no and they apply it anyway is not ok sometimes customers don't have it and we should get to make that decision not the foreigner

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

sarina p

Absolutely great everything the only complaint is placing the order on the phone when asked for donations and told no and they apply it anyway is not ok sometimes customers don't have it and we should get to make that decision not the foreigner

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Austin Bailey

I live near here and wanted to try it out but I couldn’t believe it when they charged me a dollar just to change the type of sauce. Apparently this is franchise specific. So the greedy owner lost my business permanently

Atmosphere: 1

Food: 1

Service: 1

Amanda Bevis

Ordered online like usual and it was good like usual but lemme tell you the driver was a cutie ?

Atmosphere: 5

Food: 5

Service: 5

Mark Derwin (KeRbY RoK)

Great value, great food, great staff. Simply amazing!

Atmosphere: 5

Food: 5

Service: 5

Brian Brison

Food is always great, service is great and ordering thru the app is easy. Only complaint i have and its not toward the store, its corporate. Is it really necessary to charge me $1 for a cup of marinara dipping sauce for the large pizza and parmesean bites I just purchased from you? Not 1 extra, just 1. I know this sounds petty but so is charging me $1 for the sauce that should come with my parmesean bites anyway.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Stuffed Cheesy Bread

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