Waited 10 minutes to get a simple coffee when 4 cars behind us had already got their orders.
Atmosphere: 1
Food: 1
Service: 1
Nicole Hester
The young lady taking my order had an attitude. Got mad when I told her I didn't want old coffee. The pot was flashing red. I think management came over to fix the order. She turned around brewed more. As the coffee starts to brew, she proceeds to pour the coffee into the cup. This would give me the worst strong coffee . It's not a good location at all, no greeting or customer priority. need some clean. The store was empty, and there was no restock going on or organized. Lots of employees interacting with each other
Atmosphere: 1
Food: 1
Service: 1
Kyle Stillmock
I haven't been to Dunkin since I was a kid and loved their freshly made selection. We thought we would give it a try... , but their donuts all went in the trash after trying them. Sorry but 5 people were disappointed 2 kids 3 adults. 12 donuts all different, the coconut was the only one we all liked. There was no line and we had to stand around for 15min before we where helping.
Atmosphere: 5
Food: 1
Service: 1
Birdy Lynn
Love all my Lil dunkaroos
Atmosphere: 5
Food: 5
Service: 5
olivia
Every time I order something it is messed up, service is rude, or something goes wrong. The management seriously needs to get it together.
Chris Walker
Rude… zero customer service
Atmosphere: 1
Food: 1
Service: 1
Steph Young
The store in Florence is always so clean and the staff are like family!
Atmosphere: 5
Food: 5
Service: 5
Franky Gallegos
It's ok. Refills are a little too much
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Valentine Heart Donuts
Robin Hollander
Always a sweet treat to stop by Dunkin. The Dunkinlatte is delicious
Atmosphere: 5
Food: 5
Service: 5
Megan Harwell
We ordered two drinks and food and we were given a drink and the wrong food at the first window then the wrong drink and the right food at the second after we waited 10 minutes. Food and drinks were satisfactory in taste, but everything else was mixed up.
I have been here two times already and both times the outcome was terrible. I went through the drive through one day for breakfast and got an iced coffee and a hash brown bowl. The bowl looked like a good portion size on the screen so that why I got it. When I pulled up to the window and paid, they handed me a plastic knife instead of a fork or spoon. I asked them if they could give me a fork instead and they said they were out of silverware and knives were all they had. How the heck am I suppose to eat my food with nothing but a knife? I went inside McDonalds and got a plastic fork so I could eat my food. I ended up having to throw away my breakfast because the hash brown bowl was so nasty 🤮 I couldn’t eat. It was extremely salty like someone collected pieces of Lot’s wife and sprinkled it in my food. On top of that, it wasn’t even enough to feed a child. Portion was not worth the $9 I spent. I went to McDonalds instead and ate there. The next time I went, they were out of everything I was asking for. I couldn’t get an ice coffee or anything cuz they were out. So I had to settle for something I didn’t really want and my order was still wrong. The lady that gave me my food basically tossed the bag at me and closed the window. No “Have a good day.” Or anything. I am just going to start sticking with McDonald’s because it’s cheaper and MUCH better service.
Atmosphere: 2
Food: 1
Service: 1
Lavi Rusenescu
Girl that took my money was not smiling, did not greet me or thank me for my order. She made me feel uncomfortable by her looks. I ordered a ham and cheese croissant, it was cold and not to temp. Also ordered stuffed bagels. Not good. I will never go back and it was my first time going there.
Food: 1
Service: 1
Recommended dishes: Bagel
ZA ZA
Rude workers and racist. Never going back there again.
Atmosphere: 1
Food: 1
Service: 1
Kai M
saturday night and they have barely any donuts stocked in the case and the lady was so rude who was working.
Garrett Shreffler
Every time I go to this location something in the order is laughably wrong. It’s like the employees here are so lazy they can’t get it right. Just put cream cheese on BOTH sides of the bagel.
Waited 10 minutes to get a simple coffee when 4 cars behind us had already got their orders.
Atmosphere: 1
Food: 1
Service: 1
The young lady taking my order had an attitude. Got mad when I told her I didn't want old coffee. The pot was flashing red. I think management came over to fix the order. She turned around brewed more. As the coffee starts to brew, she proceeds to pour the coffee into the cup. This would give me the worst strong coffee . It's not a good location at all, no greeting or customer priority. need some clean. The store was empty, and there was no restock going on or organized. Lots of employees interacting with each other
Atmosphere: 1
Food: 1
Service: 1
I haven't been to Dunkin since I was a kid and loved their freshly made selection.
We thought we would give it a try...
, but their donuts all went in the trash after trying them.
Sorry but 5 people were disappointed 2 kids 3 adults.
12 donuts all different, the coconut was the only one we all liked.
There was no line and we had to stand around for 15min before we where helping.
Atmosphere: 5
Food: 1
Service: 1
Love all my Lil dunkaroos
Atmosphere: 5
Food: 5
Service: 5
Every time I order something it is messed up, service is rude, or something goes wrong. The management seriously needs to get it together.
Rude… zero customer service
Atmosphere: 1
Food: 1
Service: 1
The store in Florence is always so clean and the staff are like family!
Atmosphere: 5
Food: 5
Service: 5
It's ok. Refills are a little too much
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Valentine Heart Donuts
Always a sweet treat to stop by Dunkin. The Dunkinlatte is delicious
Atmosphere: 5
Food: 5
Service: 5
We ordered two drinks and food and we were given a drink and the wrong food at the first window then the wrong drink and the right food at the second after we waited 10 minutes. Food and drinks were satisfactory in taste, but everything else was mixed up.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I have been here two times already and both times the outcome was terrible. I went through the drive through one day for breakfast and got an iced coffee and a hash brown bowl. The bowl looked like a good portion size on the screen so that why I got it. When I pulled up to the window and paid, they handed me a plastic knife instead of a fork or spoon. I asked them if they could give me a fork instead and they said they were out of silverware and knives were all they had. How the heck am I suppose to eat my food with nothing but a knife? I went inside McDonalds and got a plastic fork so I could eat my food. I ended up having to throw away my breakfast because the hash brown bowl was so nasty 🤮 I couldn’t eat. It was extremely salty like someone collected pieces of Lot’s wife and sprinkled it in my food. On top of that, it wasn’t even enough to feed a child. Portion was not worth the $9 I spent. I went to McDonalds instead and ate there. The next time I went, they were out of everything I was asking for. I couldn’t get an ice coffee or anything cuz they were out. So I had to settle for something I didn’t really want and my order was still wrong. The lady that gave me my food basically tossed the bag at me and closed the window. No “Have a good day.” Or anything. I am just going to start sticking with McDonald’s because it’s cheaper and MUCH better service.
Atmosphere: 2
Food: 1
Service: 1
Girl that took my money was not smiling, did not greet me or thank me for my order. She made me feel uncomfortable by her looks.
I ordered a ham and cheese croissant, it was cold and not to temp. Also ordered stuffed bagels. Not good. I will never go back and it was my first time going there.
Food: 1
Service: 1
Recommended dishes: Bagel
Rude workers and racist. Never going back there again.
Atmosphere: 1
Food: 1
Service: 1
saturday night and they have barely any donuts stocked in the case and the lady was so rude who was working.
Every time I go to this location something in the order is laughably wrong. It’s like the employees here are so lazy they can’t get it right. Just put cream cheese on BOTH sides of the bagel.
Atmosphere: 3
Food: 1
Service: 2
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