The person working drive through today was awful interrupted my husband ordering the food multiple times . Then waited at window for over 30 mins so we ended up leaving the guy also that took our order looked at us and was on his phone !
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Krystal Burgers
Josh Pierce
Four times in the last 2 months I have ordered from doordash with more than an hour before they close. And each time the driver has enough time to get there and be waiting on my food just for the store to cancel the order. Yes I'm upset but I'm also upset for the doordash driver that drove all the way there just to get the order canceled by the restaurant. And it's not even canceled within 30 minutes of the closing time.
Atmosphere: 1
Food: 5
Service: 1
David Hawkins
2 cars in front of me at drive thru I have been in line 41 minutes waiting this is just ridiculous they need to shut down if you only get an hour lunch during the day wouldn't recommend coming here people have been driving off dont know why I haven't myself still waiting 43 minutes now just ridiculous
Chris Warden
It takes forever to get served here I waited 23 minutes in drive through with only one car in front of me at the window. The more I say there the more I realized I am waiting this long to pay $11 for 3 little burgers and a drink so I left I don't have that long to wait during lunch anyway. I can't blame the employees since it appeared there were only two there.
Atmosphere: 1
Food: 3
Service: 1
Sissy
The quality of the food has really gone down it’s just slopped together no pride but the service was great
Atmosphere: 5
Food: 3
Service: 5
H (St1kkm4n)
The food is good but it takes WAY too long for them to make even a single order. It should not take 10-15 minutes for a single small order.
Food: 3
Service: 2
Recommended dishes: Chili Cheese Fries, Krystal Burgers
Julia
We were traveling through Alabama and stopped at this Krystal on our way through Muscle Shoals I noticed the young man taking our order through the drive in was very polite. When driving around to pick up our order, I was even more impressed with this nice , smiling young man! You rock Travis Smith!! Great management!
Food: 5
Service: 5
Recommended dishes: Krystal Burgers
Magic City Crypto Kitty
No cars in drive thru its 848pm and they asked me to wait to order and it's been 10 minutes still nothing
“Open until 12am” but we pulled up at 11 and they told us they were closed… Either update the hours or stay open until you are supposed to.
Atmosphere: 1
Food: 1
Service: 1
Isaac Warren
Went last night at 10 and it was good again
Atmosphere: 5
Food: 5
Service: 5
Heather Baugher-Pirani
Place has went down hill since last time I was there. Employee was nice but the food was disgusting. Chili cheese pup tasted like it wasn't cooked. Which ended up throwing them away.
Atmosphere: 2
Food: 1
Service: 3
Carlton Ingram
The burgers were ok but the Chilli cheese fries tasted like rubber
The person working drive through today was awful interrupted my husband ordering the food multiple times . Then waited at window for over 30 mins so we ended up leaving the guy also that took our order looked at us and was on his phone !
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Krystal Burgers
Four times in the last 2 months I have ordered from doordash with more than an hour before they close. And each time the driver has enough time to get there and be waiting on my food just for the store to cancel the order. Yes I'm upset but I'm also upset for the doordash driver that drove all the way there just to get the order canceled by the restaurant. And it's not even canceled within 30 minutes of the closing time.
Atmosphere: 1
Food: 5
Service: 1
2 cars in front of me at drive thru I have been in line 41 minutes waiting this is just ridiculous they need to shut down if you only get an hour lunch during the day wouldn't recommend coming here people have been driving off dont know why I haven't myself still waiting 43 minutes now just ridiculous
It takes forever to get served here I waited 23 minutes in drive through with only one car in front of me at the window. The more I say there the more I realized I am waiting this long to pay $11 for 3 little burgers and a drink so I left I don't have that long to wait during lunch anyway. I can't blame the employees since it appeared there were only two there.
Atmosphere: 1
Food: 3
Service: 1
The quality of the food has really gone down it’s just slopped together no pride but the service was great
Atmosphere: 5
Food: 3
Service: 5
The food is good but it takes WAY too long for them to make even a single order. It should not take 10-15 minutes for a single small order.
Food: 3
Service: 2
Recommended dishes: Chili Cheese Fries, Krystal Burgers
We were traveling through Alabama and stopped at this Krystal on our way through Muscle Shoals
I noticed the young man taking our order through the drive in was very polite.
When driving around to pick up our order, I was even more impressed with this nice , smiling young man!
You rock Travis Smith!!
Great management!
Food: 5
Service: 5
Recommended dishes: Krystal Burgers
No cars in drive thru its 848pm and they asked me to wait to order and it's been 10 minutes still nothing
Always takes so long
Atmosphere: 2
Food: 3
Service: 3
They where ok
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Krystal Burgers, Sunriser, Pick 5
Restaurantji Recommends
Ot took over 25 min to get 5 things
Atmosphere: 2
Food: 3
Service: 1
“Open until 12am” but we pulled up at 11 and they told us they were closed… Either update the hours or stay open until you are supposed to.
Atmosphere: 1
Food: 1
Service: 1
Went last night at 10 and it was good again
Atmosphere: 5
Food: 5
Service: 5
Place has went down hill since last time I was there. Employee was nice but the food was disgusting. Chili cheese pup tasted like it wasn't cooked. Which ended up throwing them away.
Atmosphere: 2
Food: 1
Service: 3
The burgers were ok but the Chilli cheese fries tasted like rubber
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