Olive Garden Italian Restaurant
375 Cox Creek Pkwy, Florence
(256) 718-3337
Recent Reviews
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Greatvplace to enjoy lunch/dinner
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad with Italian Dressing
Our Valentine’s Day experience at Olive Garden was the worst I’ve ever had. We expected a nice, classy dinner, but instead, it was a total disaster. The most bizarre part? They were making side salads out in the dining room—something I’ve never seen at a restaurant like this. It completely ruined the atmosphere.
Service was painfully slow. Our original server was either overwhelmed or uninterested, to the point where we had to flag down another waiter just to get anything. We ended up being there for over three hours, which is absolutely ridiculous for a casual dining experience.
To make matters worse, when it came time to settle the bill, there were issues getting it corrected, dragging the ordeal out even longer. I finally had enough and told them I wanted to leave because I felt like we were being held hostage at this point. Only then did another manager come out and say they had taken care of the bill.
Also the portion sizes have changed, Even the salad seems different.
While I appreciate that they tried to make things right, the entire experience was so frustrating that it wasn’t worth it. This was supposed to be a special night for me, my wife, my daughter, and her boyfriend, but instead, it was a complete letdown. I’ve had better experiences at Olive Garden before, but after this, I’m in no hurry to return.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salad with Italian Dressing
Our food was delicious and our waitress was a sweetheart.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tour of Italy, Stuffed Chicken Marsala
They'll you can eat salads are so good.
First time being here. Very fancy. Waiter was cute and nice. Went here with 2 other people (3 in total) and had no wait for seating despite being busy. The back of my menu had a pasta stain on it and the towel napkin didn't look that clean. Food was good. Five stars despite the menu and towel thing 👍
Atmosphere: 4
Food: 5
Service: 5
Excellent carbonara ravioli. The cocktail was just so so I knew I should have just gotten a glass of wine. But beyond that everything was fantastic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup
My favorite space to eat. The salads and the breads are a meal in its self.
Went to Olive Garden on 2-27-25 at 11am. Mesa was our server and she was phenomenal. Best server I've had at a restaurant in a long time. The food was delicious, service and atmosphere was great! Glad they replaced the seating. I'll be back soon. Thanks Mesa and cooking staff for a great lunch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tour of Italy, Grilled Chicken, Salad with Italian Dressing, Soup, Shrimp Alfredo Fettuccine Alfredo Tossed with Sautéed Shrimp
Olive Garden usually has good service and good food. I hear friends always complaining about their experiences, however mine are always pleasant.
Atmosphere: 5
Food: 5
Service: 5
We walked in and were greeted. 5-6(?) servers were standing -mosy on their phones- at the hostess station. We were seated and waited 8-10 min with no service. We asked the hostess if there was no server assigned to our table. Still no one came. A couple were seated about 8 min into our waiting, 2 tables down from us. Within 15 seconds of them being seated, they were asked for drink orders. We got up and went to the hostess station where 5 servers were still standing. We explained what had happened and that we were leaving. The hostess said, "ok". We left and went to Logan's Steakhouse. My husband called back and the manager said it would not happen the next time we came in. (?) Not sure how he would know when we will come back. (?) We have been good patrons of the Olive Garden. If you only have 1 hostess, why couldn't one of the 5 servers standing at the hostess station not serve our table? We are good customers and tip good. Our servers have always like serving us. This was a sad experience.
Service: 1
Restaurantji Recommends
Our server, Grace was amazing! So sweet and great at her job! Made our night out so great!❤️
Atmosphere: 5
Food: 5
Service: 5
Abby was awesome! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad with Italian Dressing, Chicken Marsala
One in our group has a severe allergy and the manager brought it out separately and made sure that there was no cross contamination. Never had that before and we were very appreciative.
Atmosphere: 5
Food: 5
Service: 5
food & service are always on point
Atmosphere: 5
Food: 5
Service: 5
Always good.
Atmosphere: 5
Food: 5
Service: 5
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