i just wanted my favorite coffee from my local hampton cove dunkin this friday morning and this rude elderly woman was very unkind and forget my caramel drizzle on my coffee and then when i asked for a toasted bagel that was would make since that i wanted it with cream cheese she but instead she just throw a very burnt, tiny bagel into a bag with no cream cheese or knife. there is service is god aweful and if there was a star to rank them 0 i would. i have never had employees treat me this way. 10/10 don’t recommend ever going to the local hampton cove dunkin. 👎👎👎
Atmosphere: 2
Food: 1
Service: 1
Amaree Smartt
I shouldn’t have to sit in the drive through for 15 minutes after I ordered at the intercoms because cars are cutting line for their mobile orders. If you’re going to offer mobile ordering please accommodate them with a second lane of some sort??? You’re being an inconvenience to everyone with the way you’re operating orders.
Atmosphere: 2
Food: 2
Service: 1
jasonparham parham
Today we went to Dunkin and they lost their mind they give some to some in front of us Take for ever
Atmosphere: 5
Food: 5
Service: 4
Serena Baugh
I don’t complain and I’m understanding person. I personally love going to Dunkin. It is one of them things that I do as a treat to myself this particular day I went ahead placement order online and decided to do a pick up through the drive-through. The line wasn’t going anywhere no big deal waited and waited and waited. Finally it became annoying and I was starting to run late for work. so I decided to go inside. Come to find out they were short stuff. No big deal. I didn’t get greeted when I came through the door again no big deal. Finally I went up to the lady, I said I have a pick up order it’s online she she ask name I told her my name the guy turn around and he gave me my coffee then he just turned back around to start making another coffee again no big deal. I’m still waiting on my food. Nobody asked me if I had any food at all so I had to go back to the end of the line and stand there and waited. I’m not the type of person that jumps in and cuts people off because that’s just rude but I’ve waited for a good solid 30 minutes if not more waiting so I jumped in when one of the customer got finished with their order. She looked at me and said can we help you and I said yes I’m still waiting on my food. All she did is just turn her head and she looked and said they’re still making it OK no big deal but I’m in a hurry, so I replied to her stating can I just get a refund she looked at me, rolled her eyes she’s like yeah sure you just have to wait. I walked out without my food and without my refund. My only thing is if you’re not in a hurry, you can go to this Dunkin, but if you’re in a hurry, don’t go to this Dunkin. This is my first time I ever had a bad experience like this at any Dunkin.
Atmosphere: 1
Food: 1
Service: 1
Gail J. Smith (Red)
The people that work here are always very very nice! You have a fantastic, hardworking staff! However, I always order through the drive through or the app and I have, on at least 5 occasions now, been given a latte with espresso/coffee when I have ordered a Chai latte. Since I do not drink coffee this has been a little bit annoying.
Atmosphere: 5
Food: 2
Service: 4
sdammons106
I am here pretty much every Sunday morning, good ice coffee and breakfast sandwiches.
Atmosphere: 4
Food: 4
Service: 4
Shyanne Shy
My order did get messed up the first time , but Ms Melissa made sure to make it right !!!! She’s awesome and a GREAT manager! ? thank you for awesome service !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Thomas Thomas
Anna was so sweet and helpful! Would recommend!
Atmosphere: 5
Food: 5
Service: 5
Richard Alexander
Anna was so good to me, she gave me great service. She deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
Anthony Photos
I wish I could give a sub-zero rating. I've been meaning to give this location a poor review months ago! I've yet to order donuts from this location that were not stale, hard and just NOT FRESH! Visited on 5/8/24 and received STALE donuts once again. New management is NEEDED ASAP!!! Just terrible terrible terrible!
I often use the Dunkin app. I was excited to get a free iced latte. When I went to order it the employee at the drive thru put in my order and said she can’t see the app and didn’t know the layout of the app. No where on the app did it say free iced latte but I was hopeful I could get it under the “iced coffee” section. I almost had 900 points. Anyway they had already made the drink and expected me to pay (not to mention scanned my points and I can’t get them back). The points were useless. You would think the employees would know the layout of the app before expecting you to pay.
Atmosphere: 4
Food: 2
Service: 2
RedChevy4ever
It's fine usually BUT if you get there within 10 mins of closing, they have a bunch of kids working who will just ignore you rather than get your 1 friggin coffee (that's literally all I wanted), or have the courtesy of telling you they took it upon themselves to close ahead of their posted 8pm closing. I know damn well one out of 3 saw me at the window, but then the other 2 knew better than to turn around. They were all gonna let me sit at the drive-thru (the lights of which were still on) and run the clock out.
i just wanted my favorite coffee from my local hampton cove dunkin this friday morning and this rude elderly woman was very unkind and forget my caramel drizzle on my coffee and then when i asked for a toasted bagel that was would make since that i wanted it with cream cheese she but instead she just throw a very burnt, tiny bagel into a bag with no cream cheese or knife. there is service is god aweful and if there was a star to rank them 0 i would. i have never had employees treat me this way. 10/10 don’t recommend ever going to the local hampton cove dunkin. 👎👎👎
Atmosphere: 2
Food: 1
Service: 1
I shouldn’t have to sit in the drive through for 15 minutes after I ordered at the intercoms because cars are cutting line for their mobile orders. If you’re going to offer mobile ordering please accommodate them with a second lane of some sort??? You’re being an inconvenience to everyone with the way you’re operating orders.
Atmosphere: 2
Food: 2
Service: 1
Today we went to Dunkin and they lost their mind they give some to some in front of us
Take for ever
Atmosphere: 5
Food: 5
Service: 4
I don’t complain and I’m understanding person. I personally love going to Dunkin. It is one of them things that I do as a treat to myself this particular day I went ahead placement order online and decided to do a pick up through the drive-through. The line wasn’t going anywhere no big deal waited and waited and waited. Finally it became annoying and I was starting to run late for work. so I decided to go inside. Come to find out they were short stuff. No big deal. I didn’t get greeted when I came through the door again no big deal. Finally I went up to the lady, I said I have a pick up order it’s online she she ask name I told her my name the guy turn around and he gave me my coffee then he just turned back around to start making another coffee again no big deal. I’m still waiting on my food. Nobody asked me if I had any food at all so I had to go back to the end of the line and stand there and waited. I’m not the type of person that jumps in and cuts people off because that’s just rude but I’ve waited for a good solid 30 minutes if not more waiting so I jumped in when one of the customer got finished with their order. She looked at me and said can we help you and I said yes I’m still waiting on my food. All she did is just turn her head and she looked and said they’re still making it OK no big deal but I’m in a hurry, so I replied to her stating can I just get a refund she looked at me, rolled her eyes she’s like yeah sure you just have to wait. I walked out without my food and without my refund. My only thing is if you’re not in a hurry, you can go to this Dunkin, but if you’re in a hurry, don’t go to this Dunkin. This is my first time I ever had a bad experience like this at any Dunkin.
Atmosphere: 1
Food: 1
Service: 1
The people that work here are always very very nice! You have a fantastic, hardworking staff!
However, I always order through the drive through or the app and I have, on at least 5 occasions now, been given a latte with espresso/coffee when I have ordered a Chai latte. Since I do not drink coffee this has been a little bit annoying.
Atmosphere: 5
Food: 2
Service: 4
I am here pretty much every Sunday morning, good ice coffee and breakfast sandwiches.
Atmosphere: 4
Food: 4
Service: 4
My order did get messed up the first time , but Ms Melissa made sure to make it right !!!! She’s awesome and a GREAT manager! ? thank you for awesome service !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Anna was so sweet and helpful! Would recommend!
Atmosphere: 5
Food: 5
Service: 5
Anna was so good to me, she gave me great service. She deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
I wish I could give a sub-zero rating. I've been meaning to give this location a poor review months ago! I've yet to order donuts from this location that were not stale, hard and just NOT FRESH! Visited on 5/8/24 and received STALE donuts once again. New management is NEEDED ASAP!!! Just terrible terrible terrible!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Gotta have Dunkin' so go get Cha some now! ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Donuts, Blood Orange Refresher
The employees are very nice and were surprisingly very quick with the makings of my 2 coffees I ordered.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, English Muffin, Donuts, Muffins, Munchkins Donut Hole Treats, Iced Latte
I often use the Dunkin app. I was excited to get a free iced latte. When I went to order it the employee at the drive thru put in my order and said she can’t see the app and didn’t know the layout of the app. No where on the app did it say free iced latte but I was hopeful I could get it under the “iced coffee” section. I almost had 900 points. Anyway they had already made the drink and expected me to pay (not to mention scanned my points and I can’t get them back). The points were useless. You would think the employees would know the layout of the app before expecting you to pay.
Atmosphere: 4
Food: 2
Service: 2
It's fine usually BUT if you get there within 10 mins of closing, they have a bunch of kids working who will just ignore you rather than get your 1 friggin coffee (that's literally all I wanted), or have the courtesy of telling you they took it upon themselves to close ahead of their posted 8pm closing. I know damn well one out of 3 saw me at the window, but then the other 2 knew better than to turn around. They were all gonna let me sit at the drive-thru (the lights of which were still on) and run the clock out.
Always out of donuts
Atmosphere: 2
Food: 4
Service: 2
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