Jack's Family Restaurant
$ • Fast Food
Hours:
149 US-31, Hartselle
(256) 773-2372
About Jack's Family Restaurant
Customers' Favorites
Jack's Family Restaurant Reviews
I bit into my burger and the meat tasted undercooked. I am typing this 2 minutes after taking a bite and throwing it away. Let's see if I get sick
35 minutes inside to get 2 chicken biscuits. Drive through was moving an order about every 2 minutes though…..
I will never go back to Jack's in Hartselle. I ordered 3 chicken club sandwiches after confirming they were still on the menu. I got chicken on a bun with bacon. No cheese. No mayo. No lettuce or tomato. If it's no longer on the menu, that's perfectly fine. Tell me that.
Menu
Hours
| Monday | 4AM - 10PM |
| Tuesday | 4AM - 10PM |
| Wednesday | 4AM - 10PM |
| Thursday | 4AM - 10PM |
| Friday | 4AM - 11PM |
| Saturday | 4AM - 11PM |
| Sunday | 5AM - 10PM |
Jack's Family Restaurant is a long-standing local spot known for its friendly service and welcoming atmosphere. Guests often mention the attentive and respectful staff, with Mykell standing out for making visitors feel at home. The restaurant has a warm, nostalgic vibe, with one customer recalling visits since 1970 and reminiscing about the prices of the past. The food is generally good, served hot and fresh, and customers appreciate the effort staff put into their service, even when busy. For example, a Sunday staff member managed well alone, ensuring everyone was taken care of. The restaurant offers a variety of meals, including the popular hamburger. While most experiences are positive, there was an issue with expired milk, and a customer service response was less satisfactory. Overall, Jack's Family Restaurant is appreciated for its consistent quality, caring staff, and cozy atmosphere, making it a favorite spot for many in the community.