For the second consecutive trip, the young lady (blonde hair, red hoodie cashier/barista/food runner) is beyond exceptional!She is sooooo friendly and goes above and beyond great customer service!I’m in the hospitality business and I wish I had someone like her.HERO, I hope you know what a rare gem you’ve got in that incredible young lady!!!!
Atmosphere: 5
Food: 5
Service: 5
Jessica Peoples
Great breakfast sandwich & customer service
Tayler H.
the donuts are too good and the staff is very polite! I would definitely recommend getting a box!
Akita Z.
I love this place and their vibe! Their banana pudding donut is my absolute favorite. I don't know what they do to make it so heavenly but when I get to the vanilla filling, it just bursts and overwhelms me in a good way. In my opinion, it is by far their best donut there. I recently just had their original burger too, and it was quite good. Nothing fancy or unusual, it was actually just the usual but it was good! It's almost as good and juicy as 5Guys, but you're paying less for the burger and don't get to choose your toppings. A splendid lunch!
Laura M.
Hot chocolate and coffee were good. The place was clean with ample seating. The staff were nice. This review is only for the doughnuts and I prefer a light glaze or cake doughnut. The doughnut itself was good just too much topping . We tried 6 different ones and the only one we cared for was the vanilla glazed. Just too much topping for my taste and my child's taste.
The Yurray
I go up to hero’s after work every other Friday and always met with good energy.The tall guy and blonde headed cashier always seem to be in good spirits.
Atmosphere: 5
Food: 5
Service: 5
Shannon Jenkins
I am such a fan of hero’s. But this location is the worst of them all. The last 4 visits, the staff have been horrible and rude. People standing to order and the staff obviously ignoring them until they ask to order. Staff laughing at customers expense. One of the staff members (blonde with a blue tattoo on her neck) was by far the most rude. Due to the staff, I will take my business to another location. If you are looking for not only good food but a good atmosphere…don’t come here.
Atmosphere: 1
Food: 5
Service: 1
Ranita S.
Pricey but good. Apple fritter feeds 2. Donuts are large and of high quality Coffee was really good wish there was more in the bottle for the price
Scott Heslop
Rhe expensive breakfast pastries or Birmingham has been serving the Homewood community for several years now, and it is a big hit. The donuts are fresh and have a variety of toppings. Be alert one donut could cost an arm and a leg. I would recommend going to Krispy Kreme for your sugar needs and wants. Service may not be as good, but it will save your pocketbook.
Atmosphere: 3
Food: 4
Service: 4
M Hamrick
My favorite is the Dad Burger. Today I had the classic with bacon- also delicious.
My family picked Hero for After Sunday Dinner sweet treats. They wanted me to try the Beignets. I enjoyed the delicious hot beignets so much that I scarfed them so fast without taking a pic! My daughters were worst than me because their donuts were eaten under 2 minutes. I should've taken a picture of my white powdered lips. Their donuts were warm and delicious. We had a fun sweet time. Bring your family for a sweet trip. Staff was friendly and helped us in our donut selection.
Clarissa W.
For Thank You Thursday (11:16/2023), I want to send a huge thanks to the Hero Doughnuts in Homewood. My mama celebrated a birthday back in May. I did not have time to take off from work, but I wanted to do something special for her. She likes doughnuts and cinnamon rolls, so I did a DoorDash of Hero Doughnuts to her house. After looking at all the amazing flavors they had available that day, I decided on three: Original Glazed, Chocolate Glazed, and Banana Pudding. Since it was morning, I also sent her a fresh squeezed orange juice to go with it. You made her entire morning that day in May of 2023, Hero Doughnuts! She inhaled the chocolate glazed and told me it was still warm and gooey. She loved the other two also, which she spread out over four more days. We have not been to the actual restaurant to experience the ambiance of the place, but it is my plan to do that one day soon. To Hero Doughnuts: Please continue to provide excellent products and I have zero doubt that you'll become a rock solid staple of Birmingham. You are already incredible in our eyes. Thank you SO much! Happy "Thank You Thursday"!!
Jeanie M.
Way more than doughnuts! Great spot to meet friends and have a delicious breakfast with eggs, meat, hash browns and gourmet coffees. The doughnuts were delicious too!
Amy B.
Eat more hole foods! My wife & I made our 1st trip to Hero Doughnuts for Sunday brunch & donuts. Hero Doughnuts started as a pop-up. They eventually opened their 1st business here at the Homewood location in 2017. Today, there are 9 locations...but let's get to the food! I had the Loaded Hashbrowns featuring a folded egg, onions, jalapeños, cheese sauce, pepper jam, cracked sauce & the Super Crunch Chicken. I LOVED this dish! The hashbrowns are crispy, almost layered squares. The pepper jam was sweet with just the right touch of heat & was my fav part of the dish. The onions were almost caramelized which really enhanced everything. The way the Super Crunch Chicken is described was irresistible...I mean Super CRUNCH Chicken. It lived up to its name, super crunchy yet moist on the inside. The cheese sauce was congealed & did the dish no favors, but there wasn't enough of it to detract anything. My wife had the Egg & Cheese Bun (minus cheese) featuring a fried egg served on a toasted HERO bun with cracked sauce, pepper jam & she added the Super Crunch Chicken. She was as impressed with the chicken as I was. I'm not a huge sweet eater, but I decided to try the donuts. I'm so glad I did because they are phenomenal! That brioche dough omg. You can tell that the ingredients are very fresh. My fav was the Cereal Milk donut. We also got Strawberry & a Bread Pudding donut. Though this was my 1st time at Hero, I've spent thousands of hours in this building. Hero is located in the former Nabeel's Market. I worked in the attached cafe for years. At one point, walking down the stairs that led from the restaurant to the market came as natural to me as blinking. I walked in Hero & did not recognize the place. Not that it should look the same, Hero has done a lovely job of defining its own space. It's adorable & the aroma of fresh baked donuts hits you as soon as you walk in. Service was friendly & my wife said the coffee was very good. I highly recommend this place. Have the chicken!
Nikki C.
Wow! Not just doughnuts! They make breakfast, lunch and have alcohol to!!! We drove all around Trussville looking for breakfast, even Cracker Barrel was a 30 minute wait! We got a wonderful tour of how great the food was with Brady at the helm. He was sooo friendly and he described the food with such vibrancy and accuracy. He should be the poster boy for the restaurant. I was craving crunchy loaded waffle House style hashbrowns. Now I no longer need to go there. We ordered the: *Loaded Hash browns fried egg, onions, jalapeños, cheese sauce, pepper jam, cracked sauce. Add choice of meat for +3 They bake then, fried them for a delicious texture crunchy creamy texture. They came cut up in the shape of tater tots served with their signature cracked sauce which was tangy and savory and completely complimented the dish. Every bite brought a surprised smile to my lips! I added the fried chicken for +3.00 and it was just another delightful surprise. It was crunchy and tender! *Hero Breakfast 2 eggs, hash browns, choice of meat, HERO brioche toast with jam. Choose Bacon, patty sausage or sausage *The beniegts come hot, with plenty of powdered sugar and a sweet and tangy jam to dip into, and I did. *Pumpkin Latte - it was awesome! Eat your heart out Starbucks, burnt coffee. * Orange juice * lemonade Squeezed fresh and so good. We wanted to order a gallon, but it only comes in singles. The food is fresh and made to order. There will be a name change soon so It doesn't seem like a typical doughnut shop. They are putting in a drive through soon. The only things that would be cons, if I didn't inform you first are: 1. It's a rather small place so a large family and friends (church) gathering would be inconvenient. 2. The restrooms are one single for each sex.
For the second consecutive trip, the young lady (blonde hair, red hoodie cashier/barista/food runner) is beyond exceptional!She is sooooo friendly and goes above and beyond great customer service!I’m in the hospitality business and I wish I had someone like her.HERO, I hope you know what a rare gem you’ve got in that incredible young lady!!!!
Atmosphere: 5
Food: 5
Service: 5
Great breakfast sandwich & customer service
the donuts are too good and the staff is very polite! I would definitely recommend getting a box!
I love this place and their vibe! Their banana pudding donut is my absolute favorite. I don't know what they do to make it so heavenly but when I get to the vanilla filling, it just bursts and overwhelms me in a good way. In my opinion, it is by far their best donut there. I recently just had their original burger too, and it was quite good. Nothing fancy or unusual, it was actually just the usual but it was good! It's almost as good and juicy as 5Guys, but you're paying less for the burger and don't get to choose your toppings. A splendid lunch!
Hot chocolate and coffee were good. The place was clean with ample seating. The staff were nice. This review is only for the doughnuts and I prefer a light glaze or cake doughnut. The doughnut itself was good just too much topping . We tried 6 different ones and the only one we cared for was the vanilla glazed. Just too much topping for my taste and my child's taste.
I go up to hero’s after work every other Friday and always met with good energy.The tall guy and blonde headed cashier always seem to be in good spirits.
Atmosphere: 5
Food: 5
Service: 5
I am such a fan of hero’s. But this location is the worst of them all. The last 4 visits, the staff have been horrible and rude. People standing to order and the staff obviously ignoring them until they ask to order. Staff laughing at customers expense. One of the staff members (blonde with a blue tattoo on her neck) was by far the most rude. Due to the staff, I will take my business to another location. If you are looking for not only good food but a good atmosphere…don’t come here.
Atmosphere: 1
Food: 5
Service: 1
Pricey but good. Apple fritter feeds 2. Donuts are large and of high quality Coffee was really good wish there was more in the bottle for the price
Rhe expensive breakfast pastries or Birmingham has been serving the Homewood community for several years now, and it is a big hit. The donuts are fresh and have a variety of toppings. Be alert one donut could cost an arm and a leg. I would recommend going to Krispy Kreme for your sugar needs and wants. Service may not be as good, but it will save your pocketbook.
Atmosphere: 3
Food: 4
Service: 4
My favorite is the Dad Burger. Today I had the classic with bacon- also delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Burger, Donuts
Restaurantji Recommends
My family picked Hero for After Sunday Dinner sweet treats. They wanted me to try the Beignets. I enjoyed the delicious hot beignets so much that I scarfed them so fast without taking a pic! My daughters were worst than me because their donuts were eaten under 2 minutes. I should've taken a picture of my white powdered lips. Their donuts were warm and delicious. We had a fun sweet time. Bring your family for a sweet trip. Staff was friendly and helped us in our donut selection.
For Thank You Thursday (11:16/2023), I want to send a huge thanks to the Hero Doughnuts in Homewood. My mama celebrated a birthday back in May. I did not have time to take off from work, but I wanted to do something special for her. She likes doughnuts and cinnamon rolls, so I did a DoorDash of Hero Doughnuts to her house. After looking at all the amazing flavors they had available that day, I decided on three: Original Glazed, Chocolate Glazed, and Banana Pudding. Since it was morning, I also sent her a fresh squeezed orange juice to go with it. You made her entire morning that day in May of 2023, Hero Doughnuts! She inhaled the chocolate glazed and told me it was still warm and gooey. She loved the other two also, which she spread out over four more days. We have not been to the actual restaurant to experience the ambiance of the place, but it is my plan to do that one day soon. To Hero Doughnuts: Please continue to provide excellent products and I have zero doubt that you'll become a rock solid staple of Birmingham. You are already incredible in our eyes. Thank you SO much! Happy "Thank You Thursday"!!
Way more than doughnuts! Great spot to meet friends and have a delicious breakfast with eggs, meat, hash browns and gourmet coffees. The doughnuts were delicious too!
Eat more hole foods! My wife & I made our 1st trip to Hero Doughnuts for Sunday brunch & donuts. Hero Doughnuts started as a pop-up. They eventually opened their 1st business here at the Homewood location in 2017. Today, there are 9 locations...but let's get to the food! I had the Loaded Hashbrowns featuring a folded egg, onions, jalapeños, cheese sauce, pepper jam, cracked sauce & the Super Crunch Chicken. I LOVED this dish! The hashbrowns are crispy, almost layered squares. The pepper jam was sweet with just the right touch of heat & was my fav part of the dish. The onions were almost caramelized which really enhanced everything. The way the Super Crunch Chicken is described was irresistible...I mean Super CRUNCH Chicken. It lived up to its name, super crunchy yet moist on the inside. The cheese sauce was congealed & did the dish no favors, but there wasn't enough of it to detract anything. My wife had the Egg & Cheese Bun (minus cheese) featuring a fried egg served on a toasted HERO bun with cracked sauce, pepper jam & she added the Super Crunch Chicken. She was as impressed with the chicken as I was. I'm not a huge sweet eater, but I decided to try the donuts. I'm so glad I did because they are phenomenal! That brioche dough omg. You can tell that the ingredients are very fresh. My fav was the Cereal Milk donut. We also got Strawberry & a Bread Pudding donut. Though this was my 1st time at Hero, I've spent thousands of hours in this building. Hero is located in the former Nabeel's Market. I worked in the attached cafe for years. At one point, walking down the stairs that led from the restaurant to the market came as natural to me as blinking. I walked in Hero & did not recognize the place. Not that it should look the same, Hero has done a lovely job of defining its own space. It's adorable & the aroma of fresh baked donuts hits you as soon as you walk in. Service was friendly & my wife said the coffee was very good. I highly recommend this place. Have the chicken!
Wow! Not just doughnuts! They make breakfast, lunch and have alcohol to!!! We drove all around Trussville looking for breakfast, even Cracker Barrel was a 30 minute wait! We got a wonderful tour of how great the food was with Brady at the helm. He was sooo friendly and he described the food with such vibrancy and accuracy. He should be the poster boy for the restaurant. I was craving crunchy loaded waffle House style hashbrowns. Now I no longer need to go there. We ordered the: *Loaded Hash browns fried egg, onions, jalapeños, cheese sauce, pepper jam, cracked sauce. Add choice of meat for +3 They bake then, fried them for a delicious texture crunchy creamy texture. They came cut up in the shape of tater tots served with their signature cracked sauce which was tangy and savory and completely complimented the dish. Every bite brought a surprised smile to my lips! I added the fried chicken for +3.00 and it was just another delightful surprise. It was crunchy and tender! *Hero Breakfast 2 eggs, hash browns, choice of meat, HERO brioche toast with jam. Choose Bacon, patty sausage or sausage *The beniegts come hot, with plenty of powdered sugar and a sweet and tangy jam to dip into, and I did. *Pumpkin Latte - it was awesome! Eat your heart out Starbucks, burnt coffee. * Orange juice * lemonade Squeezed fresh and so good. We wanted to order a gallon, but it only comes in singles. The food is fresh and made to order. There will be a name change soon so It doesn't seem like a typical doughnut shop. They are putting in a drive through soon. The only things that would be cons, if I didn't inform you first are: 1. It's a rather small place so a large family and friends (church) gathering would be inconvenient. 2. The restrooms are one single for each sex.