Whataburger

$ • Fast Food, Burgers

Hours:
3151 Hwy 78 E, Jasper
(205) 435-6571

About Whataburger

Whataburger receives mixed reviews regarding its food, service, and overall experience. Many customers find the food delicious, specifically praising the patty melt, burger kids meal, and chicken sandwich, while noting the restaurant is clean and parking is plentiful. However, consistency is an issue. Some personnel, like a drive-through employee, are described as very friendly, kind, and sweet, making customers want to return. In stark contrast, other staff members are cited as rude, unfriendly, and lacking motivation, with poor customer service including ignoring customers at the counter. Problems with order accuracy and food quality are also noted, such as a wrong order, an old wilted lettuce and tomato on a sandwich, and a breakfast taquito that is now half the size, lacking flavor, and double the cost. While some visits are highly enjoyable due to good food and excellent service, others are frustrating due to incorrect orders, perceived poor quality, and unfriendly staff.

Customers' Favorites

Whataburger Reviews

3.9
77 ratings
Restaurantji Rating
5
53%
4
15%
3
11%
2
10%
1
11%
Food
4.0
Atmosphere
4.1
Service
4.0

Share your opinion about Whataburger

Restaurantji Rating

i ordered their sausage egg and cheese biscuit meal along side a bacon egg and cheese bisuit. the bacon was so tough i could not bite through it much less chew it.
and the sausage had a funny taste to it. i ordered it to try them out and see what the hype was about but honestly, ive had better at hardees or burger king. it was GROSS!

this place is terrible. only way youd call this good is if you didnt have any other food

I'll preface my comment by saying this was my one and only visit. My wife and I each had a burger and fries. We waited about ten minutes which was perfectly fine since that meant our food was being prepared as we waited. I was optimistic. Unfortunately, both our burgers were room temperature. The roll was good as was the vegetables. Fries were also lacking in any heat. No plan to return, even though we had high hopes.
I should note, the staff was very friendly and...read full review

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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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