Chick-fil-A
$ • Fast Food, Salad, Chicken Shop
Hours:
110 Tom Thrasher Ln, Madison
(256) 808-4668
About Chick-fil-A
Chick-fil-A Reviews
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Mobile through lane is 3x slower than drive thru and carry out. When you try to back out of mobile thru they threaten you that they will refuse to deliver your food if not in the (non-moving) Mobile thru lane. Then they “back out” your order so that it will not complete at the Mobile scan board.
I can’t wait to get back to GA and SC where Chick-fil-A restaurant are the highest service level.
Slowest chick-fil-a drive thru I’ve ever been to in my entire life. Will choose somewhere else moving forward. Sat in a drive thru line for 30 minutes.
Ratings
Hours
| Monday | 6:30AM - 10PM |
| Tuesday | 6:30AM - 10PM |
| Wednesday | 6:30AM - 9PM |
| Thursday | Closed |
| Friday | 6:30AM - 10PM |
| Saturday | 6:30AM - 10PM |
| Sunday | Closed |
People in Madison Also Viewed
Chick-fil-A receives mixed reviews highlighting both efficient service and some inconsistencies. Many customers praise the online and Mobile Thru order pickup for being smooth and fast, significantly quicker than the regular drive-thru. The staff are frequently described as friendly and pleasant, with one cashier helpfully offering a sample of the lemonade, which was found to be perfect. The food is often reported as great, fresh, delicious, hot, and accurate.
However, some experiences note problems. Orders can sometimes be wrong, and the pace can feel slightly slow, though there is a sense the team is trying to improve. Management is sometimes criticized as disorganized and unprepared for the high volume of customers. On one occasion, an original chicken sandwich and waffle fries from the drive-thru were not fresh, with the sandwich being soggy. Despite these issues, some note recent slight improvements, like a better-moving drive-thru. The lemonade consistently receives good reviews.