Me and my family ordered online get home and the whole order is wrong this place is pathetic you try calling and tell them they don't answer the phone. Before Taco bell came to Millbrook we couldn't wait for them to come now after going here more than 4 times we can't wait until they shutdown. Quality of the food is nasty ? it's not worth the money I would recommend to anyone go eat somewhere else because this place has gone down hill bad.
Atmosphere: 1
Food: 1
Service: 1
Seth Mueller
I forgot to order a burrito, so when I got to the window I asked the girl to add a burrito to my order and she insisted I pull back through the drive through to place a new order for that burrito. I’m not mad at her, I don’t think, but I think it’s dumb I had to do that just to add a simple burrito to my order. They weren’t even busy. And I feel I was only told to do that so she wouldn’t have to fulfill the order. I’m not sure on the whole ordeal, but I’m not happy about it.
Atmosphere: 1
Food: 2
Service: 1
Abigail Langley
Great breakfast!! Loved the steak breakfast crunch wrap ?
John Deyo
Order is never right,prices are to high,done with this taco bell location.
Atmosphere: 1
Food: 1
Service: 2
Anthony Matsushino
First tacobell on a while to get the order correct.
Atmosphere: 5
Food: 5
Service: 5
Angie Blankenship
Our whole family loves Taco Bell. We visit fairly often. The food was delicious as usual. What else can I say, it's Taco Bell!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Crunchwrap Supreme
Jacob Cleveland
Had it door Dasher so now I cant even get my order remade! I paid for chicken and steak to get put on some of my things and they did not do it. All my extra toppings costed me an extra $8! This is ridiculous!! Get your stuff together taco bell Everytime I order from Millbrook taco bell y'all always mess up my order!
Jonathan Vancoille
It’s a good Taco Bell for the most part. Sometimes service can be hit or miss. Examples, asking you to pull up when no one else is even in the line…ordering online 20 minutes before you get there and then having to wait another 15 minutes to get your order…I witnessed a employee cussing out another employee and walking out while a manager did nothing to correct or apologize to customers that heard him.Vegetarian options: Not muchParking: Not abundant, but enough to where on a normal day you shouldn’t have a problem finding a spot.Kid-friendliness: No playground or anything like that, but food is fun for the kidsWheelchair accessibility: There is wheelchair parking and accessibility
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Grilled Cheese Burrito
Chris King
Horrible location! Even the manager is unprofessional and they are all extremely lazy! No one there can even separate food unless you complain, and even then, they pitch a fit and tell you to call corporate if you have a problem. I will never go to this location ever again!!
Atmosphere: 1
Food: 1
Service: 1
Rusty Havron
The employees were not seen the whole time after we got our food the only time they came up is when other customers came up to counterWheelchair accessibility: It was good
Food was cold ask for a remake found hair inside my
Atmosphere: 1
Food: 1
Service: 1
Victoria McCord
The lady at night is always the sweetest, she always makes sure we have all of our food. It’s always hot n fresh!Vegetarian options: Black bean bowls and more !Dietary restrictions: N/a
Service was terrible. The workers got mad bc I ordered in the drive through at the window bc I couldn't hear the microphone. They cussed and complained loudly the whole time. Idiots.
Sarah Teeter
Workers were very rude to me and my special needs students. Will never return. Would give 0 stars if possible.
Atmosphere: 1
Food: 1
Service: 1
Eric Reda
I try to give a business more opportunities for a better experience versus going off of just one bad experience with one associate who could just be having a rough day. I visited this location at least 10 times since it first open and not once have I ever had anything close to even an acceptable experience with their associates, the accuracy of the orders is always off as well as the quality of the food is subpar. I do not recommend using this location for any reason at all you; if you live in Millbrook just take the extra few minutes to drive into Prattville to ensure your order is correct and the food is at least decent and meets your expectations. Going to this location in Millbrook you’re simply throwing your money away and you’re only going to leave aggravated due to every employee clearly lacking the basic skills necessary to interact with other human beings - we all have bad days but when it consistently happens over a span of many months, there’s definitely an issue with the upper leadership of the location - especially since every single employee immediately makes the customer feel as though they are bothering them by coming to their place of work.
Me and my family ordered online get home and the whole order is wrong this place is pathetic you try calling and tell them they don't answer the phone. Before Taco bell came to Millbrook we couldn't wait for them to come now after going here more than 4 times we can't wait until they shutdown. Quality of the food is nasty ? it's not worth the money I would recommend to anyone go eat somewhere else because this place has gone down hill bad.
Atmosphere: 1
Food: 1
Service: 1
I forgot to order a burrito, so when I got to the window I asked the girl to add a burrito to my order and she insisted I pull back through the drive through to place a new order for that burrito. I’m not mad at her, I don’t think, but I think it’s dumb I had to do that just to add a simple burrito to my order. They weren’t even busy. And I feel I was only told to do that so she wouldn’t have to fulfill the order. I’m not sure on the whole ordeal, but I’m not happy about it.
Atmosphere: 1
Food: 2
Service: 1
Great breakfast!! Loved the steak breakfast crunch wrap ?
Order is never right,prices are to high,done with this taco bell location.
Atmosphere: 1
Food: 1
Service: 2
First tacobell on a while to get the order correct.
Atmosphere: 5
Food: 5
Service: 5
Our whole family loves Taco Bell. We visit fairly often. The food was delicious as usual. What else can I say, it's Taco Bell!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Crunchwrap Supreme
Had it door Dasher so now I cant even get my order remade! I paid for chicken and steak to get put on some of my things and they did not do it. All my extra toppings costed me an extra $8! This is ridiculous!! Get your stuff together taco bell Everytime I order from Millbrook taco bell y'all always mess up my order!
It’s a good Taco Bell for the most part. Sometimes service can be hit or miss. Examples, asking you to pull up when no one else is even in the line…ordering online 20 minutes before you get there and then having to wait another 15 minutes to get your order…I witnessed a employee cussing out another employee and walking out while a manager did nothing to correct or apologize to customers that heard him.Vegetarian options: Not muchParking: Not abundant, but enough to where on a normal day you shouldn’t have a problem finding a spot.Kid-friendliness: No playground or anything like that, but food is fun for the kidsWheelchair accessibility: There is wheelchair parking and accessibility
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Grilled Cheese Burrito
Horrible location! Even the manager is unprofessional and they are all extremely lazy! No one there can even separate food unless you complain, and even then, they pitch a fit and tell you to call corporate if you have a problem. I will never go to this location ever again!!
Atmosphere: 1
Food: 1
Service: 1
The employees were not seen the whole time after we got our food the only time they came up is when other customers came up to counterWheelchair accessibility: It was good
Atmosphere: 3
Service: 1
Restaurantji Recommends
Food was cold ask for a remake found hair inside my
Atmosphere: 1
Food: 1
Service: 1
The lady at night is always the sweetest, she always makes sure we have all of our food. It’s always hot n fresh!Vegetarian options: Black bean bowls and more !Dietary restrictions: N/a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Quesadilla, Nacho's Party Pack, Crunchwrap Supreme, Nachos Bellgrande
Service was terrible. The workers got mad bc I ordered in the drive through at the window bc I couldn't hear the microphone. They cussed and complained loudly the whole time. Idiots.
Workers were very rude to me and my special needs students. Will never return. Would give 0 stars if possible.
Atmosphere: 1
Food: 1
Service: 1
I try to give a business more opportunities for a better experience versus going off of just one bad experience with one associate who could just be having a rough day. I visited this location at least 10 times since it first open and not once have I ever had anything close to even an acceptable experience with their associates, the accuracy of the orders is always off as well as the quality of the food is subpar. I do not recommend using this location for any reason at all you; if you live in Millbrook just take the extra few minutes to drive into Prattville to ensure your order is correct and the food is at least decent and meets your expectations. Going to this location in Millbrook you’re simply throwing your money away and you’re only going to leave aggravated due to every employee clearly lacking the basic skills necessary to interact with other human beings - we all have bad days but when it consistently happens over a span of many months, there’s definitely an issue with the upper leadership of the location - especially since every single employee immediately makes the customer feel as though they are bothering them by coming to their place of work.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Crunchwrap Supreme, Nachos Bellgrande