I ordered a sandwich that is extra charge for more meat. I got less meat and the bare minimum for toppings. They have signage over the glass so you cant see them prepping your sub until you unwrap it at home. The restaurant was so warm that i wouldn't want to eat inside anyways. Probably so you cant complain about how crappy your sub is. I was never offered a receipt for my purchase, so i don't even know what i was charged for. but my total was close to $18, for one sandwich.
Atmosphere: 3
Food: 1
Service: 1
Jake Baskinger
I’ll be honest, they cheaped out on this Subway. Meatball sub was 4 small meatballs that took up 30% of the bread.
Atmosphere: 1
Food: 1
Service: 3
Desheathed
The Indian woman from India had a rude as attitude when we walked in sometimes not having proper education will do that when your from the USA but you want people to come to your shitty restaurant to give you money learn respect
MzYoli
Please do not order from this location on DoorDash. This is what I got for $30! They did not put the regular amount of vegetables and meat on my 2 sandwiches and didn’t put any cheese on them either! The lady at the restaurant was very rude, yelling and argumentative, she didn’t even want to remake our sandwiches. She offered to put cheese on them only. We had to tell her to put the manager on speaker so we can talk to her and she acted like she didn’t want to do anything either until we threatened to call district manager. We will not be eating at subway anymore, it’s better to make your own sandwich at home!
Atmosphere: 2
Food: 1
Service: 1
Denise W
I came here yesterday afternoon, Sunday 3/23/25, to pick up a footlong grilled chicken sandwich that I had ordered online. It wasn't the best experience. First of all, I felt that the customer service could have been better!! Plus, I ordered to have my bread toasted. After I got home, which is not too far away, to eat my sandwich, I noticed my sandwich including the grilled chicken was COLD!! So I ended up having to heat the sandwich myself in my oven. Normally when I order this sandwich from other Subway restaurants the sandwich is heated or warmed. It's been awhile since I've been to this Subway on Cottage Hill Rd, however, I expected better. I'm so glad that I didn't include a tip with my purchase!!! A tip was HIGHLY UNDESERVED!!!
Kristin Pritchett
Our sandwiches were way too salty.
Dyoxx Zr66z (Aaron66z)
The problem is, subway stopped selling mozzarella. Both regular and fresh. Might be only going to firehouse from now on.
Desiree Husosky
Wasn’t the cleanest!
Atmosphere: 1
Food: 5
Service: 5
Allison Ware
Poor experience. Employee didn't make online order correctly- gave me a 6inch when I ordered 12in. When I told her, she argued. I pointed it out on the receipt, she made another 6in incorrectly and gave back to me. I told her again and she made it incorrectly again. She put it in the bag and said "sorry" so I just gave up and left.
Atmosphere: 1
Food: 1
Service: 1
Israelite ba
Not enough meat on the sandwich.. Firehouse has taken over sub sandwiches for now.. 2nd place belongs to Sub King.#3
Not enough meat on the sandwich.. Firehouse has taken over sub sandwiches for now.. 2nd place belongs to Sub King.#3
Atmosphere: 5
Food: 3
Service: 5
Robert “Frankie” Jones
Stale bread....lettuce brown and wilted. Inedible.
Atmosphere: 2
Food: 1
Service: 2
John Glaab
I had a 12in regular sub and footlong pretzel. Sub was subpar but okay and the pretzel was so hard and over cooked it was almost inedible. Also Soda machine was acting up. Used the bathroom to find the paper towel despenser in terrible condition, no toilet paper available and feces on the top lid of the trash can. Never eating here again. Terrible place
Atmosphere: 1
Food: 1
Service: 1
Monica Goodlett
It's your typical Subway, overpriced,, but hell, I love the chicken teriyaki. The owners are not so polite, to busy worrying about a non paying patron using the facilities
Atmosphere: 4
Food: 5
Service: 3
Monica Schuck Ward and Goodlett
It's your typical Subway, overpriced,, but hell, I love the chicken teriyaki. The owners are not so polite, to busy worrying about a non paying patron using the facilities
I ordered a sandwich that is extra charge for more meat. I got less meat and the bare minimum for toppings. They have signage over the glass so you cant see them prepping your sub until you unwrap it at home. The restaurant was so warm that i wouldn't want to eat inside anyways. Probably so you cant complain about how crappy your sub is. I was never offered a receipt for my purchase, so i don't even know what i was charged for. but my total was close to $18, for one sandwich.
Atmosphere: 3
Food: 1
Service: 1
I’ll be honest, they cheaped out on this Subway. Meatball sub was 4 small meatballs that took up 30% of the bread.
Atmosphere: 1
Food: 1
Service: 3
The Indian woman from India had a rude as attitude when we walked in sometimes not having proper education will do that when your from the USA but you want people to come to your shitty restaurant to give you money learn respect
Please do not order from this location on DoorDash. This is what I got for $30! They did not put the regular amount of vegetables and meat on my 2 sandwiches and didn’t put any cheese on them either! The lady at the restaurant was very rude, yelling and argumentative, she didn’t even want to remake our sandwiches. She offered to put cheese on them only. We had to tell her to put the manager on speaker so we can talk to her and she acted like she didn’t want to do anything either until we threatened to call district manager. We will not be eating at subway anymore, it’s better to make your own sandwich at home!
Atmosphere: 2
Food: 1
Service: 1
I came here yesterday afternoon, Sunday 3/23/25, to pick up a footlong grilled chicken sandwich that I had ordered online. It wasn't the best experience. First of all, I felt that the customer service could have been better!! Plus, I ordered to have my bread toasted. After I got home, which is not too far away, to eat my sandwich, I noticed my sandwich including the grilled chicken was COLD!! So I ended up having to heat the sandwich myself in my oven. Normally when I order this sandwich from other Subway restaurants the sandwich is heated or warmed.
It's been awhile since I've been to this Subway on Cottage Hill Rd, however, I expected better. I'm so glad that I didn't include a tip with my purchase!!!
A tip was HIGHLY UNDESERVED!!!
Our sandwiches were way too salty.
The problem is, subway stopped selling mozzarella. Both regular and fresh. Might be only going to firehouse from now on.
Wasn’t the cleanest!
Atmosphere: 1
Food: 5
Service: 5
Poor experience. Employee didn't make online order correctly- gave me a 6inch when I ordered 12in. When I told her, she argued. I pointed it out on the receipt, she made another 6in incorrectly and gave back to me. I told her again and she made it incorrectly again. She put it in the bag and said "sorry" so I just gave up and left.
Atmosphere: 1
Food: 1
Service: 1
Not enough meat on the sandwich.. Firehouse has taken over sub sandwiches for now.. 2nd place belongs to Sub King.#3
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Not enough meat on the sandwich.. Firehouse has taken over sub sandwiches for now.. 2nd place belongs to Sub King.#3
Atmosphere: 5
Food: 3
Service: 5
Stale bread....lettuce brown and wilted. Inedible.
Atmosphere: 2
Food: 1
Service: 2
I had a 12in regular sub and footlong pretzel. Sub was subpar but okay and the pretzel was so hard and over cooked it was almost inedible. Also Soda machine was acting up. Used the bathroom to find the paper towel despenser in terrible condition, no toilet paper available and feces on the top lid of the trash can. Never eating here again. Terrible place
Atmosphere: 1
Food: 1
Service: 1
It's your typical Subway, overpriced,, but hell, I love the chicken teriyaki. The owners are not so polite, to busy worrying about a non paying patron using the facilities
Atmosphere: 4
Food: 5
Service: 3
It's your typical Subway, overpriced,, but hell, I love the chicken teriyaki. The owners are not so polite, to busy worrying about a non paying patron using the facilities
Atmosphere: 4
Food: 5
Service: 3
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