Jack's Family Restaurant
$ • Fast Food, BurgersAbout Jack's Family Restaurant
Customers' Favorites
Bacon Egg & Cheese Biscuit Combo
Fried Chicken 2pc with Biscuit
Mashed Potatoes with Gravy
Chicken Finger Dinner 4pc
Chicken Fingers and Fries
Big Breakfast Sandwich
Double Big Jack Cheese
Bigger Jack Sandwich
Double Cheeseburger
Biscuits & Gravy
Jack's Family Restaurant Reviews
239 ratings
Share your opinion about Jack's Family Restaurant
Ate breakfast there and the manager was yelling to the employees the entire time we ate. Other customers left due to her mouth! That’s very unprofessional.
2 - #2 Bacon Big Jack combos. Very good. No wait.
Went through drive through! The young man at the window was very respectful. They didnt here me order a drink and he just gave it to me anyways ! They prob are the best Jack's from jemison clanton pelham and alabaster ! There chickens always cooked perfect ....
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 6AM - 10PM |
Jack's Family Restaurant appears to have had a mixed reception from its customers. While some have recently had positive experiences with the restaurant's friendly staff and tasty food, others have been disappointed by issues like rude employees, broken-down milkshake machines, and poorly prepared meals.
The restaurant seems to have made some improvements, with one customer noting that the staff were now "well-mannered" and "professional." Another customer praised a particular employee, Devarius, for his excellent customer service and teamwork. However, another customer was let down by the restaurant, finding the honey mustard chicken wrap to be unsatisfactory, with the wrap being stale and crumbly.
Despite the mixed reviews, the restaurant seems to be making efforts to address customer concerns. One customer mentioned that the manager went out of her way to try and make amends for the poor experience, which was appreciated. Overall, Jack's Family Restaurant appears to be a place where the quality of the experience can vary, but the staff are generally trying their best to provide a good dining experience for their customers.