Krystal

10585 Chantilly Pkwy, Montgomery
(334) 244-9698

Recent Reviews

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Cara Sensing

As we left Walmart, my mom suggested we cross over and stop at Krystal’s. I was hesitant, but was willing to give them a try. We ordered and received our food through the drive through. Our food was fresh and hot. I have to say it was the best Krystal’s I have had in a while. It was job greasy even the fries. The lady working the window reminded me I had asked for mustard and ketchup before I pulled off. I like to report good things to corporate, in a world when nothing but bad surfaces I like to recognize the good. I would reported all of this to Krystal’s headquarters but I didn’t receive a receipt.

Atmosphere: 5

Food: 5

Service: 5

Debora Sanders

I purchased a sunrise for 3.99 and received a morsel of a sanswich. Will probably never dine there aga

Food: 1

Service: 3

Mark Soileau

We stopped here to grab a quick bite while passing through. The burgers were good an similar steamed slider similar to White Castle.

Since we no longer have Krystal where we live we typically stop at one when traveling. The burgers are good and different than traditional burgers from fast food restaurants like McDonald's.

Atmosphere: 5

Food: 5

Service: 5

Chris Betzler

Stopped in for breakfast. Took forever and was burnt when I got it.

Atmosphere: 1

Food: 1

Service: 1

Jeremy Alphord

This was an absolutely horrible experience - both service and food! I was told I could only order like three things because she didn’t have a button for the items on their menu. I was not allowed to use a coupon because once again she didn’t have a button. The food we did order was cold and soggy. Spent $31 and tossed it in the trash. The workers were extremely rude - one almost hit me in the parking lot pulling in. Save your money and time - go elsewhere!

Atmosphere: 1

Food: 1

Service: 1

William Haneke

Hungry, but willing to give an 8th chance to this place. No one in the drive thru and 2 cars in lot.

Grumpy lady at drive through speaker (everyone has bad days, they shouldn’t work front of house). This is consistent beware all other visits are the same with other people. $43 order for cheeseburger pack- can’t get simpler. Waited 25 min and still grumpy lady gave me my food.

Conclusion: owners don’t care and hire the wrong folks.

Other times, I have even seen leaves and trash on the floor blowing around and no one cleaned that.

Hope I do not get food poisoning

Atmosphere: 1

Food: 2

Service: 1

Tdaniels

Food was cold. #1 added cheese no onions COLD!!!

Atmosphere: 3

Food: 1

Service: 5

Chuck Pickett

This location, is by far, the worst in the company. The management is non-existent and needs to change before this location is closed.

Lewis Park

Someone explain to me how a fast food joint runs out of ketchup

natajah amos

My first time coming they had me pull around the building and I waited 5+ minutes for my order. My second time coming the same thing happened and this time I waited over 15 minutes for my order. To prevent this because it’s absolutely ridiculous, I placed an online order. The app said my order would be ready in 4 minutes. I purposely waited 10 minutes and my food still wasn’t ready. My order was placed at 8:27 and I didn’t receive it until 8:40. I could understand if it was super busy with long lines, but it’s not. The food is good, but I’m not about to keep waiting forever for a sandwich.

Food: 5

Service: 1

mat bamberg

They asked me to repeat my order many times and still got it wrong

Atmosphere: 1

Food: 2

Service: 2

Herbert Smith

I use drive thru now for better service, terrible service. Cars waiting for drive to give us our food. 15 to 20 minutes wait. Cars moved from the windows so the timer doesn't show a wait, like me and the other two cars.

Atmosphere: 1

Food: 3

Service: 1

Wendy Hughes

Going through drive thru means it's a drive thru. When they are not even busy, they take your money and then tell you to pull up. No one in line behind or ahead. They do this to give the timer the appearance they are moving more quickly when in reality, You end up waiting on food for 20 minutes or longer. Then if anyone.else who pulls up they have pull up past and sit in front of the store .. while you are still waiting on your order.. smh.

Eric Torrillo

I had to pull up and wait on the food, but it was hot when she brought it to my truck. They were very nice during my visit.

Atmosphere: 4

Food: 4

Service: 5

Elizabeth Brown (Beth)

We are in our car,

Food: 5

Service: 5

Recommended dishes: Krystal with Cheese, Fries, 4 Krystals Combo

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