Hungry, but willing to give an 8th chance to this place. No one in the drive thru and 2 cars in lot.
Grumpy lady at drive through speaker (everyone has bad days, they shouldn’t work front of house). This is consistent beware all other visits are the same with other people. $43 order for cheeseburger pack- can’t get simpler. Waited 25 min and still grumpy lady gave me my food.
Conclusion: owners don’t care and hire the wrong folks.
Other times, I have even seen leaves and trash on the floor blowing around and no one cleaned that.
Hope I do not get food poisoning
Atmosphere: 1
Food: 2
Service: 1
Tdaniels
Food was cold. #1 added cheese no onions COLD!!!
Atmosphere: 3
Food: 1
Service: 5
Chuck Pickett
This location, is by far, the worst in the company. The management is non-existent and needs to change before this location is closed.
Lewis Park
Someone explain to me how a fast food joint runs out of ketchup
natajah amos
My first time coming they had me pull around the building and I waited 5+ minutes for my order. My second time coming the same thing happened and this time I waited over 15 minutes for my order. To prevent this because it’s absolutely ridiculous, I placed an online order. The app said my order would be ready in 4 minutes. I purposely waited 10 minutes and my food still wasn’t ready. My order was placed at 8:27 and I didn’t receive it until 8:40. I could understand if it was super busy with long lines, but it’s not. The food is good, but I’m not about to keep waiting forever for a sandwich.
Food: 5
Service: 1
mat bamberg
They asked me to repeat my order many times and still got it wrong
Atmosphere: 1
Food: 2
Service: 2
Herbert Smith
I use drive thru now for better service, terrible service. Cars waiting for drive to give us our food. 15 to 20 minutes wait. Cars moved from the windows so the timer doesn't show a wait, like me and the other two cars.
Atmosphere: 1
Food: 3
Service: 1
Wendy Hughes
Going through drive thru means it's a drive thru. When they are not even busy, they take your money and then tell you to pull up. No one in line behind or ahead. They do this to give the timer the appearance they are moving more quickly when in reality, You end up waiting on food for 20 minutes or longer. Then if anyone.else who pulls up they have pull up past and sit in front of the store .. while you are still waiting on your order.. smh.
Eric Torrillo
I had to pull up and wait on the food, but it was hot when she brought it to my truck. They were very nice during my visit.
Atmosphere: 4
Food: 4
Service: 5
Elizabeth Brown (Beth)
We are in our car,
Food: 5
Service: 5
Recommended dishes: Krystal with Cheese, Fries, 4 Krystals Combo
My breakfast is always great .. my service is always poor. Employee greets me by rolling her eyes and saying “ go head witcho order” manager customer service isn’t all that friendly either. I come from management and I know how customers are suppose to be greeted and treated.. especially while spending their hard earned coins. Again my breakfast is always great. But employees customer service sucks really bad.
Atmosphere: 1
Food: 4
Service: 1
Yasdnil Yeniar
I drive trucks over the road, so I've had the opportunity to eat at different restaurants in different states. Stopped here for breakfast, ordered the 3 egg breakfast (with shell eggs) grits, bacon, and toast. It was so GOOD!! These folks know how to cook in here! On top of that, it's super clean in here! I have pics, but can't upload them for some reason. Anyway, trust me on this one!
Atmosphere: 5
Food: 5
Service: 5
John Warren
Looked on their app and said they were open drove to their restaurant and arrived at 1130 they said they were closed and when I asked what time they close they came over the speaker and stated “ we’re closed right now” I said the website says you’re open til 12 they came back and said “we’re closed now” will never be back to this place again
Atmosphere: 1
Service: 1
Jessica Younce
You get what you pay for
Atmosphere: 2
Food: 2
Service: 3
christopher bradley
Honestly better than I expected from a fast food place. First time I have tried Krystal's. Would go again.
Hungry, but willing to give an 8th chance to this place. No one in the drive thru and 2 cars in lot.
Grumpy lady at drive through speaker (everyone has bad days, they shouldn’t work front of house). This is consistent beware all other visits are the same with other people. $43 order for cheeseburger pack- can’t get simpler. Waited 25 min and still grumpy lady gave me my food.
Conclusion: owners don’t care and hire the wrong folks.
Other times, I have even seen leaves and trash on the floor blowing around and no one cleaned that.
Hope I do not get food poisoning
Atmosphere: 1
Food: 2
Service: 1
Food was cold. #1 added cheese no onions COLD!!!
Atmosphere: 3
Food: 1
Service: 5
This location, is by far, the worst in the company. The management is non-existent and needs to change before this location is closed.
Someone explain to me how a fast food joint runs out of ketchup
My first time coming they had me pull around the building and I waited 5+ minutes for my order. My second time coming the same thing happened and this time I waited over 15 minutes for my order. To prevent this because it’s absolutely ridiculous, I placed an online order. The app said my order would be ready in 4 minutes. I purposely waited 10 minutes and my food still wasn’t ready. My order was placed at 8:27 and I didn’t receive it until 8:40. I could understand if it was super busy with long lines, but it’s not. The food is good, but I’m not about to keep waiting forever for a sandwich.
Food: 5
Service: 1
They asked me to repeat my order many times and still got it wrong
Atmosphere: 1
Food: 2
Service: 2
I use drive thru now for better service, terrible service. Cars waiting for drive to give us our food. 15 to 20 minutes wait. Cars moved from the windows so the timer doesn't show a wait, like me and the other two cars.
Atmosphere: 1
Food: 3
Service: 1
Going through drive thru means it's a drive thru. When they are not even busy, they take your money and then tell you to pull up. No one in line behind or ahead. They do this to give the timer the appearance they are moving more quickly when in reality, You end up waiting on food for 20 minutes or longer. Then if anyone.else who pulls up they have pull up past and sit in front of the store .. while you are still waiting on your order.. smh.
I had to pull up and wait on the food, but it was hot when she brought it to my truck. They were very nice during my visit.
Atmosphere: 4
Food: 4
Service: 5
We are in our car,
Food: 5
Service: 5
Recommended dishes: Krystal with Cheese, Fries, 4 Krystals Combo
Restaurantji Recommends
My breakfast is always great .. my service is always poor. Employee greets me by rolling her eyes and saying “ go head witcho order” manager customer service isn’t all that friendly either. I come from management and I know how customers are suppose to be greeted and treated.. especially while spending their hard earned coins. Again my breakfast is always great. But employees customer service sucks really bad.
Atmosphere: 1
Food: 4
Service: 1
I drive trucks over the road, so I've had the opportunity to eat at different restaurants in different states. Stopped here for breakfast, ordered the 3 egg breakfast (with shell eggs) grits, bacon, and toast. It was so GOOD!! These folks know how to cook in here! On top of that, it's super clean in here! I have pics, but can't upload them for some reason. Anyway, trust me on this one!
Atmosphere: 5
Food: 5
Service: 5
Looked on their app and said they were open drove to their restaurant and arrived at 1130 they said they were closed and when I asked what time they close they came over the speaker and stated “ we’re closed right now” I said the website says you’re open til 12 they came back and said “we’re closed now” will never be back to this place again
Atmosphere: 1
Service: 1
You get what you pay for
Atmosphere: 2
Food: 2
Service: 3
Honestly better than I expected from a fast food place. First time I have tried Krystal's. Would go again.
Food: 3
Service: 4
Recommended dishes: Krystal with Cheese
Loading...