Simply commenting to say that my server Elijah was an amazing young man. Very kind, polite and professional. Thank you for your service
Atmosphere: 3
Food: 4
Service: 5
Mikal Bright
A Stellar Service - A Must-Visit!From the moment we stepped into The Longhorn Steakhouse on Eastern Blvd in Montgomery, AL, we knew we were in for a treat. But little did we know, our experience would be elevated to extraordinary heights by our server, Brandon.Brandon is a rare find in the bustling world of hospitality; his attention to detail, genuine care for his patrons, and professional handling of even the trickiest situations set him apart. During our visit, we witnessed first-hand his remarkable composure and grace. A minor hiccup occurred with another table, where a customer misplaced their payment card and unjustly faulted Brandon. Without skipping a beat, Brandon involved his manager to resolve the issue smoothly, all while maintaining his composure and focus on providing unparalleled service to us and others. His ability to manage the situation with such professionalism, without any public acknowledgment from his manager, spoke volumes of his character and dedication.Now, let's talk about the food, which was nothing short of spectacular. If you're a fan of the Parmesan chicken, do yourself a favor and ask for the Famous Spicy Bits sauce. It's an absolute game-changer – adding a delightful kick that elevates the dish to new heights. And don't even get me started on the broccoli; request it with garlic butter and a side of the spicy bits sauce, and you'll be in side dish heaven. These unique additions transformed great dishes into unforgettable ones.In conclusion, our visit to The Longhorn Steakhouse was a resounding success, thanks largely to Brandon's exceptional service and the culinary delights we enjoyed. It's establishments like these, with their commitment to quality at every level, that truly make dining out a joy. We can't wait to return and relive the exceptional experience. Highly recommended!!
We always do curbside to go and it always takes 30+ minutes. They’ve left side items out before and a whole meal. When I called to get a refund they said I had to drive all the way back to the store which is bananas. Everything is electronic nowadays anyways.Long story short- don’t go here. And if you do- check your bag, but you’ll probably be waiting so long you’ll be chomping at the bit to leave.
Atmosphere: 1
Food: 2
Service: 1
Kokita Davis
Service was excellent
Atmosphere: 5
Food: 5
Service: 5
Onedia Graham
I enjoyed my lambchops and drinks. I will be back again. The service was awesome!!!!?????
Atmosphere: 5
Food: 5
Service: 5
Arthea Murphy
Wish the food was better. Our server was FABULOUS. Sent our food back twice (mine was under cooked my husband's was over cooked). ? Not a good experience.
Great place for lunch. The Steakhouse Chicken Wings Appetizer is a must try.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Wings
Linda Meggenhofen
'Visited around 1pm on Friday. Wait was approx 20 minutesOrdered chicken sandwich, soup and drink. Food delivered in timely manner even tho it was evident they were short on staff.
Atmosphere: 4
Food: 4
Service: 4
j jones
Appeared to be understaffed, long wait even though not busy. Drama happening between employees in front of customers.
I tried several times toPlace and order online it wouldn’t go through I then called the restaurant 4 times and when someone answered they said only taking order through app and hung up I didn’t even have a chance to
Service: 1
David Tryansky
Great location - tons of parking - can accommodate large groups - servers were quick per my request to serve / bill ASAP as I was on a lunch break ?Parking: Adjacent to a large strip mall so even if restaurant lot is crowded, you can park close by - many spots.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fire-Grilled T-Bone
Tameka Smith Accredited Resource Insurance
Typical. But music too loud to focus on guest conversations.
Atmosphere: 2
Food: 4
Service: 4
Edith Vital Eveillard
Awesome! Great customer service!Wheelchair accessibility: I had a Ribeye steak loaded potato broccoli
Simply commenting to say that my server Elijah was an amazing young man. Very kind, polite and professional. Thank you for your service
Atmosphere: 3
Food: 4
Service: 5
A Stellar Service - A Must-Visit!From the moment we stepped into The Longhorn Steakhouse on Eastern Blvd in Montgomery, AL, we knew we were in for a treat. But little did we know, our experience would be elevated to extraordinary heights by our server, Brandon.Brandon is a rare find in the bustling world of hospitality; his attention to detail, genuine care for his patrons, and professional handling of even the trickiest situations set him apart. During our visit, we witnessed first-hand his remarkable composure and grace. A minor hiccup occurred with another table, where a customer misplaced their payment card and unjustly faulted Brandon. Without skipping a beat, Brandon involved his manager to resolve the issue smoothly, all while maintaining his composure and focus on providing unparalleled service to us and others. His ability to manage the situation with such professionalism, without any public acknowledgment from his manager, spoke volumes of his character and dedication.Now, let's talk about the food, which was nothing short of spectacular. If you're a fan of the Parmesan chicken, do yourself a favor and ask for the Famous Spicy Bits sauce. It's an absolute game-changer – adding a delightful kick that elevates the dish to new heights. And don't even get me started on the broccoli; request it with garlic butter and a side of the spicy bits sauce, and you'll be in side dish heaven. These unique additions transformed great dishes into unforgettable ones.In conclusion, our visit to The Longhorn Steakhouse was a resounding success, thanks largely to Brandon's exceptional service and the culinary delights we enjoyed. It's establishments like these, with their commitment to quality at every level, that truly make dining out a joy. We can't wait to return and relive the exceptional experience. Highly recommended!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flo's Filet R, Parmesan Crusted Chicken, Loaded Baked Potato, Fresh Steamed Broccoli, Crispy Brussels Sprouts
We always do curbside to go and it always takes 30+ minutes. They’ve left side items out before and a whole meal. When I called to get a refund they said I had to drive all the way back to the store which is bananas. Everything is electronic nowadays anyways.Long story short- don’t go here. And if you do- check your bag, but you’ll probably be waiting so long you’ll be chomping at the bit to leave.
Atmosphere: 1
Food: 2
Service: 1
Service was excellent
Atmosphere: 5
Food: 5
Service: 5
I enjoyed my lambchops and drinks. I will be back again. The service was awesome!!!!?????
Atmosphere: 5
Food: 5
Service: 5
Wish the food was better. Our server was FABULOUS. Sent our food back twice (mine was under cooked my husband's was over cooked). ? Not a good experience.
Atmosphere: 4
Food: 2
Service: 5
Always a wonderful plave to get a steak.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flo's Filet R, Loaded Baked Potato, Fresh Steamed Broccoli, Mashed Potatoes, Crispy Brussels Sprouts
Great place for lunch. The Steakhouse Chicken Wings Appetizer is a must try.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Wings
'Visited around 1pm on Friday. Wait was approx 20 minutesOrdered chicken sandwich, soup and drink. Food delivered in timely manner even tho it was evident they were short on staff.
Atmosphere: 4
Food: 4
Service: 4
Appeared to be understaffed, long wait even though not busy. Drama happening between employees in front of customers.
Atmosphere: 2
Food: 5
Service: 4
Restaurantji Recommends
I tried several times toPlace and order online it wouldn’t go through I then called the restaurant 4 times and when someone answered they said only taking order through app and hung up I didn’t even have a chance to
Service: 1
Great location - tons of parking - can accommodate large groups - servers were quick per my request to serve / bill ASAP as I was on a lunch break ?Parking: Adjacent to a large strip mall so even if restaurant lot is crowded, you can park close by - many spots.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fire-Grilled T-Bone
Typical. But music too loud to focus on guest conversations.
Atmosphere: 2
Food: 4
Service: 4
Awesome! Great customer service!Wheelchair accessibility: I had a Ribeye steak loaded potato broccoli
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Loaded Baked Potato
Very nice atmosphere, my waiter was perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Parmesan Crusted Chicken, Mashed Potatoes