McDonald's in Montgomery

“I love this McDonald's! (Day Street, Montgomery) They were and usually are always friendly. I have a bit of an odd order, and they get it right every time. The burger is juicy, the bun is fresh and the fries are hot. 10/10, recommend this location!“

“I had an amazing experience at this McDonald’s. My food was hot, fresh, and made just right -crispy fries, mc nuggets, and MC Chicken and the drink was ice cold. The service was fast and smooth, And everything was clean and well- stocked. A big shout out to Alkita, the manager, for running such a great team. You can tell she takes pride in the store because everything was on point. Definitely one of the best McDonald’s visits I've had!“

“It's a fast food place, so ambiance is not something you expect. What sets this one apart is a kind, patient, and friendly girl who takes orders inside. She was very kind to an old lady who had lost her way and was confused about what she wanted to order.“

“I've been to this location a couple of times. The most recent time, yesterday, was less appealing than the first. The person that handed me my food barely looked at me. I said, "Thank you" and I believe I said "Have a good day" as well, no response. At least look at the person while you're giving them their food. I know they're rushing and have quotas to meet, smiles and a thank you are free. As for the food, my McChicken was good, the fries could've used a little salt, and my large tea was not cold (very little ice).“

“This morning's lead on breakfast showed little compassion for several customers, whose orders were not right and put forward an "i don't care if you're unhappy" attitude. 2 stars for him. Clean lobby, and front counter cashier was very friendly and had a great demeanor.“

“It was so ? , just hit drive thru ordered an ice cream ? ?
Surprised the machine was working, that's the 1st question I ask before ordering ice cream, shakes etc, because most times it's not ?
Hang in there, Mickey D's!!!“

“Mac y'all need to pickup the pace during busiest hours. Seems more like chaos than ones waiting to eat before having to go back to work. Remember 30 minutes isn't long for workers to show them some respect and fill those orders quicker. Remember they choose MCD, they could stay at work which means no customers y'all have no job. So let's learn to turn too during lunch hours. I give 9 minutes after ordering, no food then no repeat visit, time is my money Don't 9 minutes to fix simple lunch to go order.“

“I did not get the gentleman name but today 9/27/25, he showed excellent customer service. I don’t wanna miss speak and say he was the janitor but he was cleaning the entire time I was there. We had car trouble and was stuck 6 hours away from home and having to wait to get buzzed into the restroom to change my son I noticed the changing tables had been bolted closed, I asked was the women’s the same he went to get the answer. A few moments later I noticed the signs reading 30 minute time frame in the location (we did order food). I explained to him what was happening and to ask the manager if we could stay in for a bit longer, without hesitation he said you guys are fine lmk if yall need anything. As a 20+ year retail manager, I appreciate the compassion he showed for my toddler, wife and I in our time of need. Thank you for being a good human!“

“Very rarely do I give five stars across the board but definitely a team act. Very courteous and polite. Much needed in Montgomery. Food was on point, cleanliness on point. Staff, timing all on point! Thanks for a nice breakfast this morning. Very impressed!

Parking: Spacious parking lot“

“Not a great McDonald’s. I never have high expectations for fast food. But this one is full of unprofessional employees. Sat in the drive thru line for almost 20 mins until someone came on the mic. When I asked what the issue was, they said “idk I don’t work the mic” food was cold and overcooked.“

“Thankful for the service and staff who helped me with my mobile order issue this afternoon. I placed an online order for drive through but there was an issue with item availability despite being able to pay for the oder. They had the product but it wasn't processing.

The very helpful lady in red this afternoon was knowledgeable and very kind. We worked through the issue and I went through the drive through again. She was able to help with a payment/coupon issue, and the food was recieved extremely fast. I'm very surprised that they were able to turn around my order so quickly and accurately.

I don't get mcdonald's often, but it'd be here even with some issues. They at least know how to address them and make it right.“