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“This is the McDonald's to go to in Prattville! The only one you should got to. The customer service is great and the food quality is great. They seem like they care about the customer! I always have a good experience at this McDonald's!! Shoot out to the manager and team members!!“
“I order here alot. I really like this location because the staff here are always great with customer service, always fast. Only thing I'm really dissapointed in is that the app does not work here lately. You can't give a code, no rewards, no deals
because somehow the system is down. And they cant do anything at the location to fix it. This has been for weeks now. So I haven't been coming back lately. McDonald's is a multi billion dollar worldwide corporation. Get your systems fixed. I know these ladies are taking the brunt of unhappy customers like its their personal fault. Get it fixed!“
“Customer service at the window was great. Even made pup cups for my dogs. Disappointed when I got home and burgers were dry and sauces for chicken nuggets were requested and paid for ahead of time (asked for extras) on the app were not in the bag. I ended up throwing my food away because I don't have extra sauces at home since I just moved.“