Customer service was terrible on saturday night of 3/30. The lady hollered on the speaker that they didn't have ghost pepper wings. Sadly, we love the wings, but the customer service is horrible with every Popeyes that we have purchased from. The people act like the customers aren't what pays their paycheck. We ended up going next door to the neighboring business.?
Service: 1
SemperFiGuy
No hair throwing while servingNo face wiping while servingWear a hairnet while servingNo pants pulling while serving.
Atmosphere: 5
Food: 5
Service: 5
riley robinson
out of chicken sandwiches?? what?? ?
DblOSmith
Every time I come here, I drive off. This place is painfully slow it should not take 20 min per car in a drive thru. I've lived here several years and never gotten food here once, despite loving Popeyes. Shame.
Service: 1
Carolyn Mills
Waited in drive thru 15 mins . Got to the window and waited an extra 7 mins and I get home which is 4 mins away and my food look like this. Fries are greasy and shrimp don’t look done.
Food: 1
Service: 2
Vera Mcclurkin
Gave this location several chances. Twice they said they could not sell me a wing meal because of some promotion going on. Today purchased a eight piece received 1 wing and 1 breast 3 thighs and 3 legs. In my experience you would receive a whole chicken in 2 of each. Location is convenient but you never get what you pay for...No more for me
Michael Rabig
I’ve found the worst Popeyes in the world. These are by far the stupidest employees Montgomery has to offer. I’ve never seen so much confusion. It’s consistently awful.
Service: 1
cai_lyfe
Bland
Atmosphere: 1
Food: 1
Service: 3
Cortevis Blakely
Got to the location had to wait 30 plus minutes waiting to get served. The cashier’s customer service was sub par. May never be returning. Soda variety was empty in most. Tea was empty and wasnt self serve. Not a pleasant experience. Fastes slow
Atmosphere: 3
Food: 4
Service: 1
Shannon Edge-Lott
I'd rather not! I would prefer to hear from a manager!
Whoever owns this store needs to do some serious reconstruct. For the drive thru to consistently be this slow and pretty much most of the time they have been open is quite concerning... STOP OPENING these places in the city if we cant truly get to have good experiences at them.
SaraAnn Azar
Busy location. Intermittent friendly staff. No matter time of day, 20 minute wait for drive thru food. Spending more on gas in line than for food itself.
Atmosphere: 3
Food: 3
Service: 2
K Preyer (Thee Boss)
Staff were rude and could not get the order right after 5 to 6 times passing through the window...then he get mad at me...not!!..that was my last review. Went today 2.8.24 and sat in drive-thru 15 minutes before someone said anything to the car in front of me. The cook came out the back door and I asked him, what's going on...he said drive to the window..im on break...finally someone came...I read they will be open until 11pm nightly...they need to hire people...please
Atmosphere: 3
Food: 2
Service: 1
Betty Riley
Worst service ever, I put in a mobile order, I asked for my order 3 times and the workers just ignored me, took two other peoples order before even acknowledging I was
Customer service was terrible on saturday night of 3/30. The lady hollered on the speaker that they didn't have ghost pepper wings. Sadly, we love the wings, but the customer service is horrible with every Popeyes that we have purchased from. The people act like the customers aren't what pays their paycheck. We ended up going next door to the neighboring business.?
Service: 1
No hair throwing while servingNo face wiping while servingWear a hairnet while servingNo pants pulling while serving.
Atmosphere: 5
Food: 5
Service: 5
out of chicken sandwiches?? what?? ?
Every time I come here, I drive off. This place is painfully slow it should not take 20 min per car in a drive thru. I've lived here several years and never gotten food here once, despite loving Popeyes. Shame.
Service: 1
Waited in drive thru 15 mins . Got to the window and waited an extra 7 mins and I get home which is 4 mins away and my food look like this. Fries are greasy and shrimp don’t look done.
Food: 1
Service: 2
Gave this location several chances. Twice they said they could not sell me a wing meal because of some promotion going on. Today purchased a eight piece received 1 wing and 1 breast 3 thighs and 3 legs. In my experience you would receive a whole chicken in 2 of each. Location is convenient but you never get what you pay for...No more for me
I’ve found the worst Popeyes in the world. These are by far the stupidest employees Montgomery has to offer. I’ve never seen so much confusion. It’s consistently awful.
Service: 1
Bland
Atmosphere: 1
Food: 1
Service: 3
Got to the location had to wait 30 plus minutes waiting to get served. The cashier’s customer service was sub par. May never be returning. Soda variety was empty in most. Tea was empty and wasnt self serve. Not a pleasant experience. Fastes slow
Atmosphere: 3
Food: 4
Service: 1
I'd rather not! I would prefer to hear from a manager!
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Whoever owns this store needs to do some serious reconstruct. For the drive thru to consistently be this slow and pretty much most of the time they have been open is quite concerning... STOP OPENING these places in the city if we cant truly get to have good experiences at them.
Busy location. Intermittent friendly staff. No matter time of day, 20 minute wait for drive thru food. Spending more on gas in line than for food itself.
Atmosphere: 3
Food: 3
Service: 2
Staff were rude and could not get the order right after 5 to 6 times passing through the window...then he get mad at me...not!!..that was my last review. Went today 2.8.24 and sat in drive-thru 15 minutes before someone said anything to the car in front of me. The cook came out the back door and I asked him, what's going on...he said drive to the window..im on break...finally someone came...I read they will be open until 11pm nightly...they need to hire people...please
Atmosphere: 3
Food: 2
Service: 1
Worst service ever, I put in a mobile order, I asked for my order 3 times and the workers just ignored me, took two other peoples order before even acknowledging I was
Atmosphere: 1
Service: 1
Twenty five minutes to complete my
Atmosphere: 3
Food: 3
Service: 1