Cracker Barrel Old Country Store
$ • American, Southern, Vegetarian
Hours:
655 Cahaba Valley Rd, Pelham
(205) 987-1555
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Cracker Barrel Reviews
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Food was great. Large selection and the staff was super friendly
Our server, Jackson, was excellent. When we arrived, my friend had cut his hand and was bleeding. Jackson brought us wet and dry napkins, antiseptic cream, and two Bandaids. He was concerned for my friend and asked how he was doing several times as we ate. He kept my drink glass full and brought us both to-go drinks and a box at the end. We greatly enjoyed our meal and fellowship!
I eat at a Cracker Barrel in Pell City, Leeds, hwy 280,and Pelham, at least a couple times every week, because it's really good food, in a pleasant atmosphere, and very nice people working there, many of whom I know by name, and they know my name, and my likes. I frequently ask for my biscuits grilled, and for grilled black onions to add to my meal. In cold weather, I ask to sit by the fire. And with their rewards, they buy me breakfast or lunch as many as 10 times a year. I am...read full review
Ratings
Menu
Hours
| Monday | 7AM - 9PM |
| Tuesday | 7AM - 9PM |
| Wednesday | 7AM - 9PM |
| Thursday | 7AM - 9PM |
| Friday | 7AM - 9PM |
| Saturday | 7AM - 9PM |
| Sunday | 7AM - 9PM |
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Cracker Barrel Old Country Store is a beloved restaurant known for its great food and friendly staff. However, some customers have experienced occasional order mix-ups, with sides or items missing from their meals. While the majority of the food is expertly prepared, there have been instances where dishes like the steak, fried shrimp, baked potato, and potato casserole have not met the usual high standards, with items being overcooked or not properly prepared. The mashed potatoes were cold, and okra was barely cooked. The service was very bad, with servers not checking in and needing to be tracked down for tickets. Some customers experienced long waits to be seated. The restaurant has also been sold out of popular items like the Friday Fish Fry. When issues arise, the management and staff have shown themselves to be accommodating, working to correct the problems and ensure customer satisfaction. Overall, Cracker Barrel remains a popular choice, with its welcoming atmosphere and commitment to providing a pleasant dining experience.