Dunkin'
480 Cahaba Valley Rd A, Pelham
(205) 988-3664
Recent Reviews
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We ordered hash browns and it was completely frozen
Atmosphere: 1
Food: 1
Service: 1
I ordered 10 donut holes and received 5 donut holes and a regular donut. They could have just said they didn't have it
Two young men were very cordial, even made a fresh pot of coffee for us!
Atmosphere: 4
Food: 4
Service: 5
Marcus is the goat! War eagle!!
Friday, 11/7, 1:00. No one answered at the drive thru, drove to the window and blew the horn. No one came.
Service: 1
I come here all the time in mornings on the weekend. Today I watched 4 cars from behind me get there items then my order was completely wrong. I asked for the manager, she was very rude! Will be the last time I come to this dunkin. Service has done nothing but go down at this facility.
Atmosphere: 1
Food: 1
Service: 1
They are ALWAYS efficient and, especially, kind. It is hard to find both of those qualities in a fast food restaurant. I really appreciate the hard work and great management of this DD! Keep up the good work, guys!
Atmosphere: 5
Food: 4
Service: 5
Marcus, I believe is the manager at this location I’m not sure. But super helpful person with excellent customer service skills! I really wanted a pumpkin donut and they were all out he was able to accommodate me with something similar and it was delicious!! Thank you again Ashley S.
Atmosphere: 5
Food: 5
Service: 5
The food is mediocre, and the service is unclear. What I ordered and what I got didn't align. I'm uncertain if I'd use the drive-thru again.. Maybe just walk in.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Doughnut
I love donuts
Food: 5
Restaurantji Recommends
This particular location my family and I use a lot and every time we go there. There seems to always be something wrong out etc. everyone there has a I hate my life attitude and constantly have gotten my family orders wrong yesterday they literally acted like I was crazy when I ordered 4 donuts and all they gave me was my drinks and bacon I ordered. Dunkin do better with hiring motivated people who want to work not slouches who could care less
Atmosphere: 1
Food: 3
Service: 1
Worst service ever. Waited15 minutes and the order still wasn't correct. We just needed 2 toasted bagels.
Atmosphere: 1
Food: 1
Service: 1
Staff was so polite and helpful
Atmosphere: 5
Food: 4
Service: 5
10 minutes at the speaker without any word from staff. A simple hold please would work, I get it every is short staffed. Unfortunately I had to drive off to make my appointment, I will be getting coffee at Bullet on 280 instead.
Everytime I come to this location it is ABSOLUTELY superb customer service!!! Please please please continue to keep up the good work!!! Love yall ❤️
Atmosphere: 5
Food: 5
Service: 5
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