Dunkin'

480 Cahaba Valley Rd A, Pelham
(205) 988-3664

Recent Reviews

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Jay Shihora

We ordered hash browns and it was completely frozen

Atmosphere: 1

Food: 1

Service: 1

Camelia Rogers

I ordered 10 donut holes and received 5 donut holes and a regular donut. They could have just said they didn't have it

Joe Shaw

Two young men were very cordial, even made a fresh pot of coffee for us!

Atmosphere: 4

Food: 4

Service: 5

Kristin McGhee

Marcus is the goat! War eagle!!

Steve Taylor

Friday, 11/7, 1:00. No one answered at the drive thru, drove to the window and blew the horn. No one came.

Service: 1

Jared Gochnour

I come here all the time in mornings on the weekend. Today I watched 4 cars from behind me get there items then my order was completely wrong. I asked for the manager, she was very rude! Will be the last time I come to this dunkin. Service has done nothing but go down at this facility.

Atmosphere: 1

Food: 1

Service: 1

Molly M

They are ALWAYS efficient and, especially, kind. It is hard to find both of those qualities in a fast food restaurant. I really appreciate the hard work and great management of this DD! Keep up the good work, guys!

Atmosphere: 5

Food: 4

Service: 5

Ashley

Marcus, I believe is the manager at this location I’m not sure. But super helpful person with excellent customer service skills! I really wanted a pumpkin donut and they were all out he was able to accommodate me with something similar and it was delicious!! Thank you again Ashley S.

Atmosphere: 5

Food: 5

Service: 5

Shawn Scurry

The food is mediocre, and the service is unclear. What I ordered and what I got didn't align. I'm uncertain if I'd use the drive-thru again.. Maybe just walk in.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Doughnut

London H

I love donuts

Food: 5

Chase Thigpen

This particular location my family and I use a lot and every time we go there. There seems to always be something wrong out etc. everyone there has a I hate my life attitude and constantly have gotten my family orders wrong yesterday they literally acted like I was crazy when I ordered 4 donuts and all they gave me was my drinks and bacon I ordered. Dunkin do better with hiring motivated people who want to work not slouches who could care less

Atmosphere: 1

Food: 3

Service: 1

Kylie Wheelis

Worst service ever. Waited15 minutes and the order still wasn't correct. We just needed 2 toasted bagels.

Atmosphere: 1

Food: 1

Service: 1

Dowds Family

Staff was so polite and helpful

Atmosphere: 5

Food: 4

Service: 5

Alex Tejada

10 minutes at the speaker without any word from staff. A simple hold please would work, I get it every is short staffed. Unfortunately I had to drive off to make my appointment, I will be getting coffee at Bullet on 280 instead.

Christie C

Everytime I come to this location it is ABSOLUTELY superb customer service!!! Please please please continue to keep up the good work!!! Love yall ❤️

Atmosphere: 5

Food: 5

Service: 5

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