The food is mediocre, and the service is unclear. What I ordered and what I got didn't align. I'm uncertain if I'd use the drive-thru again.. Maybe just walk in.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Doughnut
London H
I love donuts
Food: 5
Chase Thigpen
This particular location my family and I use a lot and every time we go there. There seems to always be something wrong out etc. everyone there has a I hate my life attitude and constantly have gotten my family orders wrong yesterday they literally acted like I was crazy when I ordered 4 donuts and all they gave me was my drinks and bacon I ordered. Dunkin do better with hiring motivated people who want to work not slouches who could care less
Atmosphere: 1
Food: 3
Service: 1
Kylie Wheelis
Worst service ever. Waited15 minutes and the order still wasn't correct. We just needed 2 toasted bagels.
Atmosphere: 1
Food: 1
Service: 1
Dowds Family
Staff was so polite and helpful
Atmosphere: 5
Food: 4
Service: 5
Alex Tejada
10 minutes at the speaker without any word from staff. A simple hold please would work, I get it every is short staffed. Unfortunately I had to drive off to make my appointment, I will be getting coffee at Bullet on 280 instead.
Christie C
Everytime I come to this location it is ABSOLUTELY superb customer service!!! Please please please continue to keep up the good work!!! Love yall ❤️
Atmosphere: 5
Food: 5
Service: 5
Samantha Ellis
Went at 6 pm doors were locked. Very disappointed.
Scott Heslop
Food is standard, dunkies. Best thing about them is their coffee of course. Today, I tried to get a donut and a coffee and no one would even greeet me.
Atmosphere: 3
Food: 2
Service: 1
Thia Chambers
Traveling and stopped in for breakfast. I had the breakfast sandwich on sourdough bread, which was delicious! I'd definitely try some of the other offerings if the opportunity arises!
Ask for Bailey!! These people make you feel like family and Bailey makes every drink with love or crack. Whatever she's doing keep it up girl!
Allison Deason-Barry (Alle)
Quick pick up @ drive thru. Watch coffee cup bottoms. I had my coffee maybe 10 min and bottom started leaking. Cahaba Dermatology helped me clean up.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Iced Macchiato
Sajid nilgiriwala
"I walked out of the Dunkin' Donuts on [insert location] after waiting for 25 minutes without even getting my order. The service was abysmal, with only two overwhelmed employees trying to handle drive-through, in-store orders, and DoorDash deliveries. It was chaos, and the lack of organization was evident. I attempted to get a refund by calling Dunkin' Donuts, but they refused, stating that someone would contact me within two business days. This level of service is unacceptable, and I cannot recommend this location to anyone.
The food is mediocre, and the service is unclear. What I ordered and what I got didn't align. I'm uncertain if I'd use the drive-thru again.. Maybe just walk in.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Doughnut
I love donuts
Food: 5
This particular location my family and I use a lot and every time we go there. There seems to always be something wrong out etc. everyone there has a I hate my life attitude and constantly have gotten my family orders wrong yesterday they literally acted like I was crazy when I ordered 4 donuts and all they gave me was my drinks and bacon I ordered. Dunkin do better with hiring motivated people who want to work not slouches who could care less
Atmosphere: 1
Food: 3
Service: 1
Worst service ever. Waited15 minutes and the order still wasn't correct. We just needed 2 toasted bagels.
Atmosphere: 1
Food: 1
Service: 1
Staff was so polite and helpful
Atmosphere: 5
Food: 4
Service: 5
10 minutes at the speaker without any word from staff. A simple hold please would work, I get it every is short staffed. Unfortunately I had to drive off to make my appointment, I will be getting coffee at Bullet on 280 instead.
Everytime I come to this location it is ABSOLUTELY superb customer service!!! Please please please continue to keep up the good work!!! Love yall ❤️
Atmosphere: 5
Food: 5
Service: 5
Went at 6 pm doors were locked. Very disappointed.
Food is standard, dunkies. Best thing about them is their coffee of course. Today, I tried to get a donut and a coffee and no one would even greeet me.
Atmosphere: 3
Food: 2
Service: 1
Traveling and stopped in for breakfast. I had the breakfast sandwich on sourdough bread, which was delicious! I'd definitely try some of the other offerings if the opportunity arises!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Good place fair prices
Atmosphere: 4
Food: 4
Service: 4
Always a great smile and service when dropping in for a coffee and donut. Staff is pretty quick in service if you know them at the drive-thru.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut, Sausage Egg Cheese Croissant
Ask for Bailey!! These people make you feel like family and Bailey makes every drink with love or crack. Whatever she's doing keep it up girl!
Quick pick up @ drive thru. Watch coffee cup bottoms. I had my coffee maybe 10 min and bottom started leaking. Cahaba Dermatology helped me clean up.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Iced Macchiato
"I walked out of the Dunkin' Donuts on [insert location] after waiting for 25 minutes without even getting my order. The service was abysmal, with only two overwhelmed employees trying to handle drive-through, in-store orders, and DoorDash deliveries. It was chaos, and the lack of organization was evident. I attempted to get a refund by calling Dunkin' Donuts, but they refused, stating that someone would contact me within two business days. This level of service is unacceptable, and I cannot recommend this location to anyone.
Atmosphere: 5
Food: 1
Service: 1
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