I honestly expect nothing less from a Taco Bell but Jackson and Mason to be talked to they were disrespectful and joking as I was ordering and kept cutting me off over the drive thru. They made the line even longer when they refused to confront me about it at the window finally the shift lead came to the window and apologized. I feel bad for the shift lead he should have to deal with the crap Jackson and Mason make up.
Atmosphere: 1
Food: 1
Service: 1
D W
It would’ve been nice to have some Taco Bell if their app wasn’t so terrible. Unable to complete the order on the app. This is not the first time that this has happened at Taco Bell. They need their IT people to step up.
Service: 1
Derrick Shelton
Did not speak. Did not ask questions. Didn't even have my order ready. What is going on? People sitting in the lobby, or walking out the door and not doing their job is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Who Cares
Easy parking, my order was ready.
Atmosphere: 3
Food: 3
Service: 3
Allen Duckett
The staff are completely unprofessional and have smart mouths when asked about the lateness of each customer’s order.. The employee with the braids covering up his eyes especially.. completely disrespectful
Atmosphere: 1
Food: 3
Service: 1
Niecy Hayes
clean as you go!! I guest the worker cooking was new...because it wasn't clean on 5/26/25
Atmosphere: 3
Food: 4
Service: 4
Patrick Sherrod
I ordered on the app, drove 15 mins, waited 25 min for my food. Listening to the worker curse and say they don't give a crap about these customers. Birmingham and the surrounding areas have the worst customer service in taco bell
Atmosphere: 1
Food: 2
Service: 1
Preston Cross
Went to try the new Chicken Nuggets. Was very excited, but then very disappointed when I got home and realized all the chicken was of terrible quality. The chicken must've sat in the warmer for 4 hours and 4 days as the chicken had turned black instead of being white. All of the chicken was hard as a rock and not even edible. Another reason for me to stop going to Taco Bell, wasting my time and money.
Atmosphere: 3
Food: 1
Service: 3
Heidi Kouveras
Just ordered, was only person in line. Kid taking order read my order back to me properly. Somewhere berween him and the cook, the 1 taco I had on my order was done completely wrong. My fault for not opening and looking and just expecting 3 items to be done correctly. Annoying when get home with someone else's food not made right.
Ordered a nacho fry & wrap. Received the fries and let them know they were cold and was asked to pull into parking lot. Manager brought more cold fries out, looks like they had been eaten out of and asked for the old fries back.
Atmosphere: 1
Food: 1
Service: 1
Jonathan Tyson
The food was okay, but the atmosphere is reminiscent of a future where machines run the faster service industry.
Atmosphere: 2
Food: 4
Service: 1
Tiffney
Employees have always been friendly and I’ve never had to wait in line for a long time. Most importantly …they always get my order right and it tastes good.
just left. worst taco bell i’ve ever been too. piss poor customer service, lady and boy working there had the worst attitudes. go to a different taco bell. if i could give it no stars i would.
Atmosphere: 1
Food: 1
Service: 1
Tucker Brown
Doors for dine in locked at 10:41 A.M. Sunday morning. I'm not one to eat tacos in my vehicle or have them cold and soggy when I arrive home with them. Dine in would have been the only way to receive my business. Seems they are doing well enough to not open up for dine in customers.
5 stars
I honestly expect nothing less from a Taco Bell but Jackson and Mason to be talked to they were disrespectful and joking as I was ordering and kept cutting me off over the drive thru. They made the line even longer when they refused to confront me about it at the window finally the shift lead came to the window and apologized. I feel bad for the shift lead he should have to deal with the crap Jackson and Mason make up.
Atmosphere: 1
Food: 1
Service: 1
It would’ve been nice to have some Taco Bell if their app wasn’t so terrible. Unable to complete the order on the app. This is not the first time that this has happened at Taco Bell. They need their IT people to step up.
Service: 1
Did not speak.
Did not ask questions.
Didn't even have my order ready.
What is going on?
People sitting in the lobby, or walking out the door and not doing their job is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Easy parking, my order was ready.
Atmosphere: 3
Food: 3
Service: 3
The staff are completely unprofessional and have smart mouths when asked about the lateness of each customer’s order.. The employee with the braids covering up his eyes especially.. completely disrespectful
Atmosphere: 1
Food: 3
Service: 1
clean as you go!! I guest the worker cooking was new...because it wasn't clean on 5/26/25
Atmosphere: 3
Food: 4
Service: 4
I ordered on the app, drove 15 mins, waited 25 min for my food. Listening to the worker curse and say they don't give a crap about these customers. Birmingham and the surrounding areas have the worst customer service in taco bell
Atmosphere: 1
Food: 2
Service: 1
Went to try the new Chicken Nuggets. Was very excited, but then very disappointed when I got home and realized all the chicken was of terrible quality. The chicken must've sat in the warmer for 4 hours and 4 days as the chicken had turned black instead of being white. All of the chicken was hard as a rock and not even edible. Another reason for me to stop going to Taco Bell, wasting my time and money.
Atmosphere: 3
Food: 1
Service: 3
Just ordered, was only person in line. Kid taking order read my order back to me properly. Somewhere berween him and the cook, the 1 taco I had on my order was done completely wrong. My fault for not opening and looking and just expecting 3 items to be done correctly.
Annoying when get home with someone else's food not made right.
Food: 2
Service: 2
Restaurantji Recommends
Ordered a nacho fry & wrap. Received the fries and let them know they were cold and was asked to pull into parking lot. Manager brought more cold fries out, looks like they had been eaten out of and asked for the old fries back.
Atmosphere: 1
Food: 1
Service: 1
The food was okay, but the atmosphere is reminiscent of a future where machines run the faster service industry.
Atmosphere: 2
Food: 4
Service: 1
Employees have always been friendly and I’ve never had to wait in line for a long time. Most importantly …they always get my order right and it tastes good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bean Burrito, Soft Taco, Hard Shell Taco, Mtn Dew Baja Blast Freeze
just left. worst taco bell i’ve ever been too. piss poor customer service, lady and boy working there had the worst attitudes. go to a different taco bell. if i could give it no stars i would.
Atmosphere: 1
Food: 1
Service: 1
Doors for dine in locked at 10:41 A.M. Sunday morning. I'm not one to eat tacos in my vehicle or have them cold and soggy when I arrive home with them. Dine in would have been the only way to receive my business. Seems they are doing well enough to not open up for dine in customers.
Atmosphere: 1
Service: 1
Loading...