Starbucks Coffee Company

$ • Coffee Shops

Hours:
2401 Dr John Haynes Dr, Pell City
(205) 961-4745

About Starbucks

Starbucks Coffee Company is a place where customers can get their orders ready on time. The team knows how to take care of people and the drinks come out right every time. The customer service is outstanding and the team takes pride in what they do. Some customers appreciate the service and the drinks, saying that the team makes sure to make the drinks perfectly done. However, some customers have experienced slow service, with wait times of at least 10 minutes, even with pre-ordering in the app. Others have complained about the ice drinks having more ice than drinks in them. Despite this, the workers are always pretty pleasant. The store is always clean and the energy is positive. Customers can order ahead and get their drinks made the way they ask. Some customers love Starbucks coffee, but have experienced a lack of customer service at the drive-through, with no greeting or smile from the staff.

Customers' Favorites

Starbucks Reviews

3.4
176 ratings
Restaurantji Rating
5
45%
4
6%
3
6%
2
10%
1
33%
Food
3.9
Atmosphere
3.4
Service
3.4

Share your opinion about Starbucks Coffee Company

Restaurantji Rating

I only chose slow service because it was the only service option.
I am the one who came in earlier with my husband and daughter who you treated like crap because I had to ask about where one of our drinks were. Then You proceed to tell me it wasn’t your fault and then made my daughter a watery frappacino! Then you proceeded to talk about us where we could hear you! We will NEVER come back to this Starbucks. Feeling intimidated to just sit in the Starbucks you just purchased...read full review

The Pell City Starbucks is phenomenal. Always friendly with me! Orders are correct. My ONLY COMPLAINT is the recently changed hours...now opening at 530am and 6am on the weekends. Really puts a kink in my mornings. Bad decision corporate!!!

I have really enjoyed coming here after my workout to catch up on computer work every morning. The staff is always in good spirits. It’s cool the staff takes time to know your name and even remembers your favorite drink. Worth the stop…check them out.

Read All Reviews(176)

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Hours

Monday 4:30AM - 9PM
Tuesday 4:30AM - 9PM
Wednesday 4:30AM - 9PM
Thursday 4:30AM - 9PM
Friday 4:30AM - 9PM
Saturday 5AM - 9PM
Sunday 5AM - 9PM
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