Wingstop

Name: Wingstop
Address: 2409 Dr John Haynes Dr Suite C, Pell City, Alabama, 35125, US
Telephone: (659) 214-1090
Price range: $
Rating: 2.8

$ • Chicken Wings

Hours:
2409 Dr John Haynes Dr Suite C, Pell City
(659) 214-1090

About Wingstop

Wingstop is a restaurant specializing in chicken wings and fries. Reviews note the atmosphere is warm and the interior is small and clean. Experiences with service and food quality vary significantly. Positive reviews highlight friendly and helpful staff, including a manager who resolved an order issue kindly. The food, when good, is described as fresh, hot, crispy, and made to order. Specific praised items include the traditional bone-in wings with hot buffalo sauce, Cajun dry rub wings, mango habanero wings, and the corn. The fries, dusted with a proprietary seasoning, are noted as good when fresh. Portions, like the large fries, are considered shareable for two.

However, negative reviews report consistent problems, including incorrect orders, missing items, and undercooked chicken. Some visits resulted in overcooked, dry wings and soggy, over-seasoned fries. Wait times can be long even for pre-orders, and some find the prices high and the flavors lacking. While some customers are satisfied and plan to return, others express deep frustration, stating the restaurant has struggled with incompetence. A recent update mentions new staff who have turned things around, offering hope for improved consistency.