Dunkin'
$ • Coffee Shops, Donuts
Hours:
1413 US-280 Suite B, Phenix City
(334) 384-9645
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
Ratings
Hours
Monday | 5AM - 9PM |
Tuesday | 5AM - 9PM |
Wednesday | 5AM - 9PM |
Thursday | 5AM - 9PM |
Friday | 5AM - 9PM |
Saturday | 5AM - 9PM |
Sunday | 6AM - 9PM |
Dunkin' is a place where attention to detail is important. Customers have noticed some issues with ordering and stock, such as the location frequently being out of oat milk, but the staff is generally friendly and polite. The drive-thru service is quick and efficient, with staff members making great drinks and providing sweet customer service. They are patient and helpful when explaining seasonal flavors, and the iced lattes, especially the seasonal butter cookie flavor, are highly recommended. In case of mistakes, the staff is quick to apologize and fix problems, often going above and beyond to ensure customer satisfaction. However, some customers have experienced disappointment with doughnut orders, citing inattentiveness from employees and missing items like creamers and sugar. Overall, this Dunkin' location has become a preferred choice for many due to its friendly staff and quality drinks.