Dutch Bros Coffee

Name: Dutch Bros Coffee
Address: 1874 E Main St, Prattville, Alabama, 36066, US
Telephone: (877) 899-2767
Price range: $
Rating: 4.6

$ • Coffee Shops, Pet Friendly

Hours:
1874 E Main St, Prattville
(877) 899-2767

About Dutch Bros Coffee

Dutch Bros Coffee in Prattville consistently offers a positive experience. The manager is described as fast, friendly and having outstanding customer service, earning 10 stars for attitude and friendliness. Every visit is marked by personable employees, and all beverages, including lemonades and frozen options, taste delicious. The staff welcomes customers, gives recommendations, and the drinks are praised as awesome. The free first drink through the app is a nice perk that makes trying the place low risk.

Customers enjoy a variety of drinks. The Golden Eagle is noted for its four shots, though one recent order tasted like only two shots and was mostly milk, prompting a customer to add extra espresso at home. Another visit involved a confusion with an online order pickup where two employees offered a different drink. The customer confirmed the iced latte and noted sweet cream on top that was not requested. These incidents suggest a need for double‑checking names and drinks, quick recipe refreshers, and a fast quality check.

Despite occasional inconsistencies, the team remains kind and smiles at every customer, even on rainy days or after a long day. The staff makes customers feel welcomed and delivers top‑notch service. New visitors are helped by staff who ask about preferences and create the right drink, leading to repeat visits. Overall, Dutch Bros Coffee is beloved for its friendly, outstanding service and delicious cold brew and drinks. The atmosphere is relaxed and music soothing, a great spot to relax or work.