Dutch Bros Coffee

$ • Coffee Shops, Pet Friendly

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About Dutch Bros Coffee

Dutch Bros Coffee in Prattville consistently offers a positive experience. The manager is described as fast, friendly and having outstanding customer service, earning 10 stars for attitude and friendliness. Every visit is marked by personable employees, and all beverages, including lemonades and frozen options, taste delicious. The staff welcomes customers, gives recommendations, and the drinks are praised as awesome. The free first drink through the app is a nice perk that makes trying the place low risk.

Customers enjoy a variety of drinks. The Golden Eagle is noted for its four shots, though one recent order tasted like only two shots and was mostly milk, prompting a customer to add extra espresso at home. Another visit involved a confusion with an online order pickup where two employees offered a different drink. The customer confirmed the iced latte and noted sweet cream on top that was not requested. These incidents suggest a need for double‑checking names and drinks, quick recipe refreshers, and a fast quality check.

Despite occasional inconsistencies, the team remains kind and smiles at every customer, even on rainy days or after a long day. The staff makes customers feel welcomed and delivers top‑notch service. New visitors are helped by staff who ask about preferences and create the right drink, leading to repeat visits. Overall, Dutch Bros Coffee is beloved for its friendly, outstanding service and delicious cold brew and drinks. The atmosphere is relaxed and music soothing, a great spot to relax or work.

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Dutch Bros Coffee Reviews

4.5
113 ratings
5
83%
4
4%
3
2%
2
3%
1
8%
Food
4.7
Atmosphere
4.7
Service
4.6

Share your opinion about Dutch Bros Coffee

Drinks were great but first time driver thru person here. Had no idea who was supposed to go when. Tried to pull forward and someone else almost hit me in their rush to be in front of me. Again no one was outside to let me know who was first, etc. I have no problem yielding but you can't expect people to know something they don't know. Not sure if I want to experience that again.
Newly discovered treasure in P'Ville. Convenient to my usual shopping spots.
I went to get a drink before work, and suddenly my car shut down at the window. The workers inside were so kind and patient and even offered to help me jump-start my car. I truly appreciate both of you more than you know! ❤

And, of course, my drink tasted great, as always! 😊

God bless you both for your kind hearts, beautiful smiles, and willingness to help someone in need. Your kindness truly made my day! 🙏🏽❤

Read All Reviews(112)

Hours

Monday 5AM - 10PM
Tuesday 5AM - 10PM
Wednesday 5AM - 10PM
Thursday 5AM - 10PM
Friday 5AM - 11PM
Saturday 5AM - 11PM
Sunday 5AM - 10PM
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