“On any given time, I would rate this experience 4 stars across the board, but tonight, just wasn't one of those nights, and a business needs to know where it comes short. It wasn't a busy night at Osaka, only had 2 grills going, serviced by the same server. That server ended up not being very proactive, and didn't come around hardly at all. Both parties had to get up to get their own to go boxes being left alone so long after the cooks had already left, and then because we had a six or more party, stuck us with an 18% tip on top of it all. Unfortunately under no circumstance did service earn that gratuity, needless to say I'll remember to never come back with anything over 5 people, or we will find somewhere else to eat going forward, this isn't a cheap place to eat, and we spent nearly $70 for 3 people in my family alone. For Osaka, I recommend a retraining reminder for your servers to be attentive to your clients, and earn that 18% gratuity they're stuck with or earn the tips they get. Everyone at the table agreed it was poor service.“
“Let me preface this by saying.........sushi is a waste! No matter how much I like it, I can make it at home for a fraction of the price. Nori, rice, and a few vegetables constitute what most people eat. With actual raw fish, it's usually only the rice and a small amount of said fish. With that said, if you're in the mood for sushi, this place is fantastic at around a dollar a bite. The seafood is fresh and it's a much better deal than most other places.“