I made a Uber eats order when I received my food which was the New nuggets w/seasoned fries it was horrible...my nuggets was hard and burnt and I received nacho chips instead of fries I couldn't even eat them... I tried calling the store several times but no answer...
JA Cameron
Food was good, but the service was terrible. The girl at the drive thru wouldn't give her name. She argued with us over a drink we ordered with our combo.
I Only Speak The Truth
One of the better Taco Bells in or around Birmingham. Food is always hot. And their service is impeccable 👌. Friendly and courteous. They ask if there's anything else that you need. And... I dont get asked to drive down from the window to help their timer--that's irritating.
Darryl Taylor
Nope. I’ve eaten at this location on and off for many years and it was once THE BEST Taco Bell. No longer deserves a 1 star. Just ate there for the LAST time.
Michael Woodard
I ordered the burrito supreme. It had no beans three shreds of lettuce and a pinch of meat. This was on April 17th at 11:30 pm. Whomever made this for a paying customer need his ass whipped. Or better yet fired.
Big Daddy1989
Ordered food through app, did not have when I got there at 8pm. Now I have to await 7-days for my refund. 😤😤😤
Amanda Echols
In and out with time to spare for my lunch brake
Chris Adams
Friendly people working and they are quick to get your order out as soon as possible, hot, fresh, and fast! 😉
Andy 12 Daniels
The lady at the window messed up my order, then tried to make me pay for her incompetence. Absolutely sorry staffing at this taco bell, I hope corporate takes my phone call and cleans this mess up.
I order from this taco bell Jan 29th and the food was so well packaged and marked. Everything was hot and freshly made. Very good job to the crew that was there tonight
Alice McNeil
I just had a horrible experience food wasn’t fresh I ask for easy on the beans my order wasn’t right at all and the cinnamon twist taste like chemicals was spayed r something I tried calling no one seems to be answering the phne
Atmosphere: 1
Food: 1
Service: 1
Charlie Fulton
HORRIBLE!!!! night workers are rude! Shoved my husbands drink in his face after double charging us , slammed window in our faces twice our food was awful all around will never visit or recommend
Atmosphere: 1
Service: 1
Michael Hutton
No good customer skills very rude the big white girl did the black guy came over trying to say something smart to me at the window
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mexican Pizza
Charalynn Dunner
HORRIBLE EXPERIENCE! I got off work a couple of nights ago and stopped at this location to grab food for my daughter and me. Everything went well until I got home and my daughter went into the bag to notice my meal was missing. I spent approx. $30. My Daughter's question to me was "Mom, did you not get yourself anything?". My response to her as I was getting undressed was, "Yes, you don't see it in there?". My daughter says, "No ma'am". I immediately just threw some clothes back on and went to the location with my receipt to let them know as I know I joked with them at the drive-thru window so they would remember me. Well, it seemed as though one of the young ladies was new and in training who was at the drive-thru when I was there. She came over to the counter when I went inside to explain that I didn't get my order. She went and got another lady who was at the drive-thru window with her - I assumed a night supervisor who I also saw at the window when I first went through the drive-thru. I have her name on my receipt but as I'm typing this, my receipt is at home. I will adjust this review with that night's supervisor's name. The night supervisor was told why I came back. She IMMEDIATELY came over with an attitude asking me for the bag of food. I told her that my daughter was already eating her food and I shared with her the conversation between my daughter and me and I said, "So, I don't have the bag". The supervisor rolled her eyes, looked at me really nasty, and said harshly, "I just asked you a question". I responded to her and said, "And I just gave you an answer". She stared at me as she slowly turned around then she proceeded to say, "Well, I know that we fixed your order", and I said, "Well you may want to find out who you gave it to because it wasn't me". I mean, I just spent $30, why would I lie about a $13 meal? JUST RUDE AND NASTY! I am a Director and I would NEVER HIRE OR EVEN PROMOTE ANYONE WITH SUCH A NASTY, RUDE ATTITUDE. I mean what type of example did she set or is she setting before the crew members that report to her? She most definitely is not a leader. What is the upper leadership of this establishment doing to not be able to recognize poor leadership as they are offering opportunities to the crew? I will come back and put the supervisor's name in this review. To describe her for now, she is short, heavy-set has short hair, and is not professional. They should know who this is as leadership.
Lastly, I still was expecting to enjoy my food once I returned home. Well, it looks as though they used some brown old chicken, and the burrito was cold and awful as well as the taco. Oh yeah, the fries that I ordered as well, was, of course, cold by the time I got home. I was just outdone. I couldn't even eat the food, once I got it. I had every intention to go back to the restaurant the next morning to advise the day manager but I didn't have a chance to. I will NEVER GO BACK.
My experience was very nice
I made a Uber eats order when I received my food which was the New nuggets w/seasoned fries it was horrible...my nuggets was hard and burnt and I received nacho chips instead of fries I couldn't even eat them... I tried calling the store several times but no answer...
Food was good, but the service was terrible. The girl at the drive thru wouldn't give her name. She argued with us over a drink we ordered with our combo.
One of the better Taco Bells in or around Birmingham. Food is always hot. And their service is impeccable 👌. Friendly and courteous. They ask if there's anything else that you need. And... I dont get asked to drive down from the window to help their timer--that's irritating.
Nope. I’ve eaten at this location on and off for many years and it was once THE BEST Taco Bell. No longer deserves a 1 star. Just ate there for the LAST time.
I ordered the burrito supreme. It had no beans three shreds of lettuce and a pinch of meat. This was on April 17th at 11:30 pm. Whomever made this for a paying customer need his ass whipped. Or better yet fired.
Ordered food through app, did not have when I got there at 8pm. Now I have to await 7-days for my refund. 😤😤😤
In and out with time to spare for my lunch brake
Friendly people working and they are quick to get your order out as soon as possible, hot, fresh, and fast! 😉
The lady at the window messed up my order, then tried to make me pay for her incompetence. Absolutely sorry staffing at this taco bell, I hope corporate takes my phone call and cleans this mess up.
Restaurantji Recommends
I order from this taco bell Jan 29th and the food was so well packaged and marked. Everything was hot and freshly made. Very good job to the crew that was there tonight
I just had a horrible experience food wasn’t fresh I ask for easy on the beans my order wasn’t right at all and the cinnamon twist taste like chemicals was spayed r something I tried calling no one seems to be answering the phne
Atmosphere: 1
Food: 1
Service: 1
HORRIBLE!!!! night workers are rude! Shoved my husbands drink in his face after double charging us , slammed window in our faces twice our food was awful all around will never visit or recommend
Atmosphere: 1
Service: 1
No good customer skills very rude the big white girl did the black guy came over trying to say something smart to me at the window
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mexican Pizza
HORRIBLE EXPERIENCE! I got off work a couple of nights ago and stopped at this location to grab food for my daughter and me. Everything went well until I got home and my daughter went into the bag to notice my meal was missing. I spent approx. $30. My Daughter's question to me was "Mom, did you not get yourself anything?". My response to her as I was getting undressed was, "Yes, you don't see it in there?". My daughter says, "No ma'am". I immediately just threw some clothes back on and went to the location with my receipt to let them know as I know I joked with them at the drive-thru window so they would remember me. Well, it seemed as though one of the young ladies was new and in training who was at the drive-thru when I was there. She came over to the counter when I went inside to explain that I didn't get my order. She went and got another lady who was at the drive-thru window with her - I assumed a night supervisor who I also saw at the window when I first went through the drive-thru. I have her name on my receipt but as I'm typing this, my receipt is at home. I will adjust this review with that night's supervisor's name. The night supervisor was told why I came back. She IMMEDIATELY came over with an attitude asking me for the bag of food. I told her that my daughter was already eating her food and I shared with her the conversation between my daughter and me and I said, "So, I don't have the bag". The supervisor rolled her eyes, looked at me really nasty, and said harshly, "I just asked you a question". I responded to her and said, "And I just gave you an answer". She stared at me as she slowly turned around then she proceeded to say, "Well, I know that we fixed your order", and I said, "Well you may want to find out who you gave it to because it wasn't me". I mean, I just spent $30, why would I lie about a $13 meal? JUST RUDE AND NASTY! I am a Director and I would NEVER HIRE OR EVEN PROMOTE ANYONE WITH SUCH A NASTY, RUDE ATTITUDE. I mean what type of example did she set or is she setting before the crew members that report to her? She most definitely is not a leader. What is the upper leadership of this establishment doing to not be able to recognize poor leadership as they are offering opportunities to the crew? I will come back and put the supervisor's name in this review. To describe her for now, she is short, heavy-set has short hair, and is not professional. They should know who this is as leadership.
Lastly, I still was expecting to enjoy my food once I returned home. Well, it looks as though they used some brown old chicken, and the burrito was cold and awful as well as the taco. Oh yeah, the fries that I ordered as well, was, of course, cold by the time I got home. I was just outdone. I couldn't even eat the food, once I got it. I had every intention to go back to the restaurant the next morning to advise the day manager but I didn't have a chance to. I will NEVER GO BACK.
Atmosphere: 1
Food: 1
Service: 1
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