The new Pizza Hut is best restaurant in Troy Alabama and going to the restaurant to order Pizza is blessing the wings are so delicious I enjoy eating Pizza Hut Pizza you can get more for your money and I love the Meat Lovers Pepperoni Lovers and I love the Super Supreme buy 2 of them and heating them up in the oven is a blessing the new location is beautiful and I love the fact no coupons you pay original price and they expensive and you get your money worth no sharing..I would get the 20.00 box or 25.00 box and heat up in my oven Foxcroft Apartments Henderson Drive Apt A6 Troy Alabama 36081 and I order during the day..and I stay upstairs and it's balessing to stay upstairs...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Pepperoni Pizza, Meat Pizza, New Pizza, Cinnabon Mini Rolls, Supreme Pizza, Cheese Sticks, Cinnamon Sticks
Roberta Mellies
Ordered pizza on line and paid for it. They told me I didn't pay for it but showed on bank account it was payed. I sent pizza back . Wasn't paying again
Brandy
The food was not made to the way I specified so my youngest child wasn't able to eat with us I had to buy her McDonalds...the food want fresh it's like someone called and order ina couple hours find instead of trashing it if they never pucked it uptheyreheated and sent it with us for our dinner and when I called back to complain was told I could contact customer support if I felt the need to do so before I wa shung up inso don't try it cause u may end up in jail dealing with the ride employees
Atmosphere: 3
Food: 2
Service: 2
jerome whitfield
The employees were nice the pizza was cold the crust was very light colored didn't enjoy it at all spent almost $15 on a pizza that was cold.
David Wilkins
I ordered takeout and had to make an "at the register" change to my order, which was quick and easy
Seems like they didn't have quite enough staff, which delayed my original order by a few minutes from the estimated time.
Vegetarian options: The internet mentioned "vegan cheese" options which I could not find in the app. If this is truly an option, the app should make it easy to select.
Atmosphere: 5
Food: 5
Service: 4
Darrell Rakeman
Close at 1130?
Atmosphere: 3
Food: 3
Service: 1
Jared Rust
Really bad customer service.
big waves
went in with wife for lunch a very nice employee working the register went to sit in lobby and there was pizza hut employees at tables with feet up on tables being extrem loud and using foul language the cook was hollering food up and they all just sat there eating wings and being loud finaly one got up handed us our food this is a nice place but NEEDS A REAL MANAGER they all just treating this place like its there house prob wont return
Atmosphere: 5
Food: 4
Service: 2
Takiva Harris
If I could give zero stars I would . What do I look like paying $13.99 for a medium pizza when the large pizzas are 9.99? I told the guy I wanted the pizzas for 9.99 and I wanted two . He comes to my door with one medium pizza . I get the delivery fee but Jesus if people listen and do their job correctly we wouldn’t have issues . Now here I am having to order pizza from else where . I’ll never order from here again while visiting.
The employees are the slowest and laziest I have ever met, they should change staff and pay more attention. Wait 35 minutes for just one Pizza
Atmosphere: 1
Food: 1
Service: 1
John McGiboney
Very well run and pizza was great.
Atmosphere: 5
Food: 5
Service: 5
Aaron Simmons
So tired of goin to get breadsticks and them being burnt, I’ve been goin there for years and rarely is it ever right. Screw it I give up, will not be goin back.
Food: 1
Service: 3
Randall Cummings
The employee who worked the window looked at me with distain. This is the second time I’ve encountered them, the first was the same attitude (which I had chalked up to having a bad day at the time). They also gave me the wrong drink and had an attitude when I asked for a correction. None of this was earth shattering, but when I got home the pizza had pools of barbecue sauce. When you picked up a slice over half the toppings sloughed off because they were floating on the sauce. Absolutely disgusting.
Atmosphere: 4
Food: 1
Service: 1
Casey Sullivan
The food was good. Had to wait on our pizza even though we called it in and picked it up via drive through. Come to find out what took so long is that our pizza actually got burnt! At least they were nice enough to replace it with a large when we ordered a medium. It could just be a coincidence that the employee who worked the window that day is the same rude employee at the Dollar General who refused to take the United Health Care card.
It was ok
The new Pizza Hut is best restaurant in Troy Alabama and going to the restaurant to order Pizza is blessing the wings are so delicious I enjoy eating Pizza Hut Pizza you can get more for your money and I love the Meat Lovers Pepperoni Lovers and I love the Super Supreme buy 2 of them and heating them up in the oven is a blessing the new location is beautiful and I love the fact no coupons you pay original price and they expensive and you get your money worth no sharing..I would get the 20.00 box or 25.00 box and heat up in my oven Foxcroft Apartments Henderson Drive Apt A6 Troy Alabama 36081 and I order during the day..and I stay upstairs and it's balessing to stay upstairs...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Pepperoni Pizza, Meat Pizza, New Pizza, Cinnabon Mini Rolls, Supreme Pizza, Cheese Sticks, Cinnamon Sticks
Ordered pizza on line and paid for it. They told me I didn't pay for it but showed on bank account it was payed. I sent pizza back . Wasn't paying again
The food was not made to the way I specified so my youngest child wasn't able to eat with us I had to buy her McDonalds...the food want fresh it's like someone called and order ina couple hours find instead of trashing it if they never pucked it uptheyreheated and sent it with us for our dinner and when I called back to complain was told I could contact customer support if I felt the need to do so before I wa shung up inso don't try it cause u may end up in jail dealing with the ride employees
Atmosphere: 3
Food: 2
Service: 2
The employees were nice the pizza was cold the crust was very light colored didn't enjoy it at all spent almost $15 on a pizza that was cold.
I ordered takeout and had to make an "at the register" change to my order, which was quick and easy
Seems like they didn't have quite enough staff, which delayed my original order by a few minutes from the estimated time.
Vegetarian options: The internet mentioned "vegan cheese" options which I could not find in the app. If this is truly an option, the app should make it easy to select.
Atmosphere: 5
Food: 5
Service: 4
Close at 1130?
Atmosphere: 3
Food: 3
Service: 1
Really bad customer service.
went in with wife for lunch a very nice employee working the register went to sit in lobby and there was pizza hut employees at tables with feet up on tables being extrem loud and using foul language the cook was hollering food up and they all just sat there eating wings and being loud finaly one got up handed us our food this is a nice place but NEEDS A REAL MANAGER they all just treating this place like its there house prob wont return
Atmosphere: 5
Food: 4
Service: 2
If I could give zero stars I would . What do I look like paying $13.99 for a medium pizza when the large pizzas are 9.99? I told the guy I wanted the pizzas for 9.99 and I wanted two . He comes to my door with one medium pizza . I get the delivery fee but Jesus if people listen and do their job correctly we wouldn’t have issues . Now here I am having to order pizza from else where . I’ll never order from here again while visiting.
Restaurantji Recommends
The employees are the slowest and laziest I have ever met, they should change staff and pay more attention.
Wait 35 minutes for just one Pizza
Atmosphere: 1
Food: 1
Service: 1
Very well run and pizza was great.
Atmosphere: 5
Food: 5
Service: 5
So tired of goin to get breadsticks and them being burnt, I’ve been goin there for years and rarely is it ever right. Screw it I give up, will not be goin back.
Food: 1
Service: 3
The employee who worked the window looked at me with distain. This is the second time I’ve encountered them, the first was the same attitude (which I had chalked up to having a bad day at the time). They also gave me the wrong drink and had an attitude when I asked for a correction. None of this was earth shattering, but when I got home the pizza had pools of barbecue sauce. When you picked up a slice over half the toppings sloughed off because they were floating on the sauce. Absolutely disgusting.
Atmosphere: 4
Food: 1
Service: 1
The food was good. Had to wait on our pizza even though we called it in and picked it up via drive through. Come to find out what took so long is that our pizza actually got burnt! At least they were nice enough to replace it with a large when we ordered a medium. It could just be a coincidence that the employee who worked the window that day is the same rude employee at the Dollar General who refused to take the United Health Care card.
Food: 4
Service: 1
Recommended dishes: Breadsticks, Pepperoni Pizza
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