Ppl make mobile orders so they don’t have to “pull up” you guys made me late for work. If I wanted Burger King & McDonald’s service, I would’ve went there
Bad News Gary Brown
Can't think of anything bad to say about this place.
Kristen Bond
Chick-fil-a goes above and beyond but this store is even better and above the rest in customer service!
T Frierson
Driving thru Tuscaloosa, we stopped at this location. Service was excellent and food was fresh & hot. Any staff we encountered was really nice & greeted us. I want to shout out Allison at the register. She was very patient,pleasant, cheerful, & helpful. She went above & beyond to not just take my order but to connect with me as a customer. From that connection she learned we were traveling back to Nashville & made sure before we got on the road that we checked everything & that we had what we needed before leaving. She was truly a pleasure & should be commended for her customer service.
SydTheAilurophile
Beautiful customer service from Elizabet. She welcomed me and my husband at the door, teleported to the front to take our order, engaged us with a smile and a cheerful voice, kept the dining area clean as we ate, asked if we wanted refills before we left, and welcomed us back again soon. Best experience I’ve had a Chick-Fil-A. Thank you Elizabet !
The people standing in the parking lot instead of the regular drive thru experience has slowed everything way down and they aren't very friendly anymore. You have to ask for drink carriers, straws, napkins etc.
Atmosphere: 2
Food: 5
Service: 2
Dawson Wilks
Was told to pull up in the drivethru and waited 10 mins for them to bring my food out. I only ordered 2 combos so I guess it was the Mac and cheese? Went back and looked in the bag and they forgot both forks so I couldn't really eat my Mac and cheese without going home and getting a fork.
Atmosphere: 2
Food: 4
Service: 2
Allie Grace Lang
I found a spider crawling on my bag today after receiving my food. Couldn’t even eat my food after that.
Atmosphere: 2
Food: 1
Service: 3
Tiffany Rayborn
Overall, my experience at this establishment was quite enjoyable, with the service and food exceeding my expectations. However, one significant drawback was the cleanliness, which unfortunately detracted from the overall experience. While the staff were attentive and the food flavorful and well-prepared, the lack of cleanliness in certain areas prevented me from giving a higher rating. Cleanliness is an essential factor for a 4-star review, and addressing this issue would greatly enhance the dining experience.
Ppl make mobile orders so they don’t have to “pull up” you guys made me late for work. If I wanted Burger King & McDonald’s service, I would’ve went there
Can't think of anything bad to say about this place.
Chick-fil-a goes above and beyond but this store is even better and above the rest in customer service!
Driving thru Tuscaloosa, we stopped at this location. Service was excellent and food was fresh & hot. Any staff we encountered was really nice & greeted us. I want to shout out Allison at the register. She was very patient,pleasant, cheerful, & helpful. She went above & beyond to not just take my order but to connect with me as a customer. From that connection she learned we were traveling back to Nashville & made sure before we got on the road that we checked everything & that we had what we needed before leaving. She was truly a pleasure & should be commended for her customer service.
Beautiful customer service from Elizabet.
She welcomed me and my husband at the door, teleported to the front to take our order, engaged us with a smile and a cheerful voice, kept the dining area clean as we ate, asked if we wanted refills before we left, and welcomed us back again soon.
Best experience I’ve had a Chick-Fil-A.
Thank you Elizabet !
-Sydney
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chick-Fil-A Deluxe Sandwich
The people standing in the parking lot instead of the regular drive thru experience has slowed everything way down and they aren't very friendly anymore. You have to ask for drink carriers, straws, napkins etc.
Atmosphere: 2
Food: 5
Service: 2
Was told to pull up in the drivethru and waited 10 mins for them to bring my food out. I only ordered 2 combos so I guess it was the Mac and cheese? Went back and looked in the bag and they forgot both forks so I couldn't really eat my Mac and cheese without going home and getting a fork.
Atmosphere: 2
Food: 4
Service: 2
I found a spider crawling on my bag today after receiving my food. Couldn’t even eat my food after that.
Atmosphere: 2
Food: 1
Service: 3
Overall, my experience at this establishment was quite enjoyable, with the service and food exceeding my expectations. However, one significant drawback was the cleanliness, which unfortunately detracted from the overall experience. While the staff were attentive and the food flavorful and well-prepared, the lack of cleanliness in certain areas prevented me from giving a higher rating. Cleanliness is an essential factor for a 4-star review, and addressing this issue would greatly enhance the dining experience.
Atmosphere: 3
Food: 5
Service: 5
Grate food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Restaurantji Recommends
Not a fan but sometimes get a vraving
Atmosphere: 3
Food: 3
Service: 5
Food was great as usual with chick fil a, but they forgot to put any straws or the sauce we ordered in the bag.
Atmosphere: 2
Food: 4
Service: 2
I love the frosted coffee they have it's so good!!! Employees are always friendly 💕
Atmosphere: 5
Food: 5
Service: 5
Chicken sandwich and chicken noodles soup delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Deluxe Sandwich, Chicken Noodle Soup
I love going here for breakfast! The friendliest place in town! And the food is great as well.
Atmosphere: 5
Food: 5
Service: 5
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