Dunkin' Donuts in Tuscaloosa

“We went to this location daily while visiting family in the area. Each time our drinks were correct and delicious. Everyone was so kind and had such great hospitality. The only reason I am giving 4 stars is due to the wait.
Some days we were parked while they brewed more coffee. I’ve never had that happen at a coffee shop. It wasn’t anything grueling, but enough to include in a review.“

“I've been to this particular Dunkin a couple of times and the staff is always very kind. The food is pretty standard for a chain donut shop but makes for a quick and delicious snack or breakfast. It's very interesting how they seem to have managed to keep the feel of an old Dunkin Donuts, which I love, while simultaneously modernizing their procedures and the decor.

As this is a drive thru location with a dining room, I feel like they may be a little understaffed at times because sometimes they only have two people running the inside of the store and the drive-thru, and that's often it. However, I've never had to deal with what would be considered slow or poor service despite the fact that the employees are often juggling multiple responsibilities at once. I'm a little sad I didn't catch the names of the two who were working today, because they honestly deserve a raise! They were unflappable and gave wonderful service.“