Jack's
$ • Fast Food, Burgers
Hours:
2424 University Boulevard East, Alberta City
(205) 464-9128
Customers' Favorites
Jack's Reviews
I have had 2 bad experiences this week. Both dealing with the drive thru person NOT listening to my order. Monday I ordered an unsweet tea with lemon and repeated it 5 times before I was handed a drink without lemon, only to be told that they don't have lemon. I asked why I wasn't told that the other 5 times I asked for lemon? Today I order a large diet Dr Pepper. I was handed a regular Dr Pepper. I handed it back and asked for a large diet Dr Pepper. I was then handed...read full review
The customer service is very poor. Placed an order thru drive thru, took them 10 mins to get the order correct made sure they repeated back. Got home open the bags and everything was still incorrect and it wasn't fresh boneless was hard and dried out.You can tell it was thrown together.
Ratings
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 6AM - 10PM |
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I had to come back and take away a star. I went to this location around 8pm on last Friday March 29. I oder a wrap and a boneless meal for my husband, let me just say the customer service was a 10 but the quality of the food was a 1The tortilla wrap was hard and old. I ended up just throwing it away. My husband couldn't even finish his boneless meal because it was pleasing. Morning and lunch shift is always on point with customer service. Please do better night shift ?