I love this Jack on University this the best one in town but the one in Alberta forget it thank you
Atmosphere: 5
Food: 5
Service: 5
Lisa Young
The ONLY Jack's in Tuscaloosa I eat at!
Atmosphere: 5
Food: 4
Service: 5
Bailey Hanun
Bad attitudes and they didnt give me what I paid for. Disappointing but not suprised
Atmosphere: 1
Food: 1
Service: 1
Antonia Brand
I havnt been in bout a year cause the last time I went they had rude customer service was out or didn't wanna cook certain stuff n the Lil gay guy was the manager was the rudest of all so I go today just about everything I ordered was out again wanted a 2 piece thigh n leg they say that's all they had and wings but the wings be to hard so I'm like yea just give me thigh n leg get to the window they pulling everybody up I hate that so I tell them ion wanna move up I'll wait at window it was like I broke Jack's the Lil girl was lost then she go tell manager who this time was nicer but she come say it's no breast I'm like omg she did give me 3 legs tho but I'll never go back I miss the way it was when it first open
Atmosphere: 1
Food: 3
Service: 1
Lashawna Curry
Jacks always has been a favorite of mines just hate they stopped the chocolate chip cookies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Big Bacon Combo, Hamburger
Spyke JB
Always a good choice of Jacks. The staff here is friendly and always get my food right. It comes fresh and for some reason tastes better here than most of the other Jacks I visit. It’s always a go to when I’m working and didn’t have time for dinner before leaving the house for work. 5 stars easy! The management here deserves so much praise, each time I see them interacting with employees it’s always wholesome and you can tell they truly care. I’ve not had to interact with them myself as I haven’t had any issues with this place but I am confident should I have an issue they will resolve it immediately and fairly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger, Big Jack, Fried Chicken
CPR Trucking
Average breakfast biscuits. They used to be the best in town.
Atmosphere: 4
Food: 3
Service: 4
Pastor Regina Peoples
I love Jack's best tasting breakfast ?Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hashbrowns, Grits, Deluxe B'Fast, Hamburger, Big Jack, Big Jack Combo, Jack's Hamburger, Breakfast Special, Fried Chicken
Katie H.
This is what you charged my $3.49 for?!? That's the thinnest saddest egg I've ever seen and the biscuit was crunchy. Yall need to get your act together this is pathetic
Staff of restaurant very nice and took great care of us. Some of the clientele were obnoxious - imagine that. Jack's was recommended by a coworker who is a Bama fan so when we were in town for a game, we had to stop and give it a try. Burgers and fries and chicken were all good. Employees were busy but pleasant and kept the dining room stocked and clean. Great service!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Big Jack Combo
Davy M.
Friday... Sorry sir, we can't take orders through drive in. However a Car is parked just past drive in window as if waiting on their order? Sunday.... Sorry sir, we can't take take orders inside today. Only drive through is open. However several Black Folks sitting in restaurant eating. Later Jacks! Y'all suck!!
Sanqunetta Wilson
The food was terrible first time ever having bad food there I won't be back.
Food: 1
Service: 5
Siobhan Trainor
This Jacks has gone way down hill..Door didn't work. Didn't get fries didn't get Ranch & very dirty. Don't recommend
Gregg L
The food was cooked perfect for fast food the service was fast and friendly. It was a very pleasant experience for fast food. The staff was smiling and seemed actually happy to be there and it was after game day.
I love this Jack on University this the best one in town but the one in Alberta forget it thank you
Atmosphere: 5
Food: 5
Service: 5
The ONLY Jack's in Tuscaloosa I eat at!
Atmosphere: 5
Food: 4
Service: 5
Bad attitudes and they didnt give me what I paid for. Disappointing but not suprised
Atmosphere: 1
Food: 1
Service: 1
I havnt been in bout a year cause the last time I went they had rude customer service was out or didn't wanna cook certain stuff n the Lil gay guy was the manager was the rudest of all so I go today just about everything I ordered was out again wanted a 2 piece thigh n leg they say that's all they had and wings but the wings be to hard so I'm like yea just give me thigh n leg get to the window they pulling everybody up I hate that so I tell them ion wanna move up I'll wait at window it was like I broke Jack's the Lil girl was lost then she go tell manager who this time was nicer but she come say it's no breast I'm like omg she did give me 3 legs tho but I'll never go back I miss the way it was when it first open
Atmosphere: 1
Food: 3
Service: 1
Jacks always has been a favorite of mines just hate they stopped the chocolate chip cookies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Big Bacon Combo, Hamburger
Always a good choice of Jacks. The staff here is friendly and always get my food right. It comes fresh and for some reason tastes better here than most of the other Jacks I visit. It’s always a go to when I’m working and didn’t have time for dinner before leaving the house for work. 5 stars easy! The management here deserves so much praise, each time I see them interacting with employees it’s always wholesome and you can tell they truly care. I’ve not had to interact with them myself as I haven’t had any issues with this place but I am confident should I have an issue they will resolve it immediately and fairly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger, Big Jack, Fried Chicken
Average breakfast biscuits. They used to be the best in town.
Atmosphere: 4
Food: 3
Service: 4
I love Jack's best tasting breakfast ?Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hashbrowns, Grits, Deluxe B'Fast, Hamburger, Big Jack, Big Jack Combo, Jack's Hamburger, Breakfast Special, Fried Chicken
This is what you charged my $3.49 for?!? That's the thinnest saddest egg I've ever seen and the biscuit was crunchy. Yall need to get your act together this is pathetic
I eat at this place waaaay too much!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Fried Chicken
Restaurantji Recommends
Staff of restaurant very nice and took great care of us. Some of the clientele were obnoxious - imagine that. Jack's was recommended by a coworker who is a Bama fan so when we were in town for a game, we had to stop and give it a try. Burgers and fries and chicken were all good. Employees were busy but pleasant and kept the dining room stocked and clean. Great service!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Big Jack Combo
Friday... Sorry sir, we can't take orders through drive in. However a Car is parked just past drive in window as if waiting on their order? Sunday.... Sorry sir, we can't take take orders inside today. Only drive through is open. However several Black Folks sitting in restaurant eating. Later Jacks! Y'all suck!!
The food was terrible first time ever having bad food there I won't be back.
Food: 1
Service: 5
This Jacks has gone way down hill..Door didn't work. Didn't get fries didn't get Ranch & very dirty. Don't recommend
The food was cooked perfect for fast food the service was fast and friendly. It was a very pleasant experience for fast food. The staff was smiling and seemed actually happy to be there and it was after game day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Big Jack