Great service and food were hot.Parking: No problem with the parking lot, and it was clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Bacon and Fries, Big Jack
Tina Williams
The biscuits were soft and hot, the eggs and sausage were placed in the biscuit the right way not just thrown together without care.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Biscuit
kenneth cox
Rude! Just plain rude.
Andrew Bradley
“We don’t have chicken” was what I was told at the window after ordering. And told to “get out of the drive through”. Tell me, how does a fast food chicken restaurant not chicken? Amazing.
Atmosphere: 1
Food: 1
Service: 1
Robert McElroy
Great place for a short lunch
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Darius E.
If I could do a half star I would. Stop there to get my son a tender meal to hold him over till dinner. service in the drive thru was great so when I got to the window I was expecting the food to be at least edible. The burger I order had enough onions for onion soup the both of our fries were cold and mushy. I have a picky 2 year old so he didn't eat any of the fries. (We also found an onion in the fries) He only ate the tenders which tasted like they been sitting for a couple hours but he liked them. Not to mention he left out the BBQ sauce. After he asked 3 times what sauce I wanted. I understand mistakes happen but food quality is something they can control.
Kayrn Brumley
I went in to buy gift cards for Christmas for my father, who LOVES Jack's breakfast. The cashier was very friendly and helpful. I even earned a $5 gift card for every $25 spent. So, I was happy about that...because their fries are my favorite!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Fried Chicken Box 12pc, Big Breakfast Sandwich, Cheeseburger, French Fries
Taylor Harrelson
If I could give zero stars, I would. My husband and son went here for lunch through the drive thru and was very rudely told to come order inside. So that’s what they did. I then got a message from my husband saying that we aren’t ever going to this location again. Their experience was nothing short of disappointing. The customer service here hasn’t always been great to begin with but this was completely unacceptable. With our order, we wanted two milkshakes. The cashier said she “wasn’t taking orders for milkshakes” yet the person in front of my husband and the person after my husband ordered milkshakes and got them. So she definitely singled him out. The cashier was also trying to talk people out of ordering certain food items because they were “out” and that it was going to take a while. Saying things like “are you sure you want to order that? It’s going to take a while.” My son and I usually come here every Friday for breakfast but we will no longer do business here because of the constant lack of decent customer service.
Atmosphere: 1
Food: 1
Service: 1
Derick Beem
Some of the rudest employees I have ever met. Have been here many times l, but this was the last visit.
Terrible they wouldn’t let me order ice creamAnd called me mini
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger
Abbie Serve
Terrible service. Called this store 8x and only the music played and the call would disconnect. No one EVER answered the phone. How sad!
Atmosphere: 3
Food: 3
Service: 1
Olivia Sims
I ordered two biscuit combos. When i get to the window, they ask me to pull to the side because they are waiting for fresh hash browns. I have no issue for pulling up and waiting for fresh hash browns, but this is what I got. I wouldn’t even call them hash browns, it was just a congealed lump of potatoes that they smashed into the container. I also asked for honey mustard, but like every time I ask, they never put any in the bag.
Atmosphere: 3
Food: 1
Service: 2
Chris Sentell
Tried to order food and was greeted with a less than happy employee. I was told rudely that they didn’t have what i ordered. I ordered something else and nada. Rudely i was told they were out. Third time was not the charm. Out again and apparently i should’ve known. I will never eat here again. You’ve lost me. Too bad too. I really liked the food at one point.
Atmosphere: 1
Food: 1
Service: 1
Liz Krens
Drive thru worker was rude. AND she never gave me my debit card back. I was charged for my order and then charged for another order!!! I have tried calling over 15 times and it just plays music and hangs up eventually! I live 4.5 hours away and was just visiting my boyfriend who will now have to go in to get it for me.
Not Friendly..Food was Pretty good
Atmosphere: 2
Food: 3
Service: 2
Great service and food were hot.Parking: No problem with the parking lot, and it was clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Bacon and Fries, Big Jack
The biscuits were soft and hot, the eggs and sausage were placed in the biscuit the right way not just thrown together without care.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Biscuit
Rude! Just plain rude.
“We don’t have chicken” was what I was told at the window after ordering. And told to “get out of the drive through”. Tell me, how does a fast food chicken restaurant not chicken? Amazing.
Atmosphere: 1
Food: 1
Service: 1
Great place for a short lunch
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Fried Chicken
If I could do a half star I would. Stop there to get my son a tender meal to hold him over till dinner. service in the drive thru was great so when I got to the window I was expecting the food to be at least edible. The burger I order had enough onions for onion soup the both of our fries were cold and mushy. I have a picky 2 year old so he didn't eat any of the fries. (We also found an onion in the fries) He only ate the tenders which tasted like they been sitting for a couple hours but he liked them. Not to mention he left out the BBQ sauce. After he asked 3 times what sauce I wanted. I understand mistakes happen but food quality is something they can control.
I went in to buy gift cards for Christmas for my father, who LOVES Jack's breakfast. The cashier was very friendly and helpful. I even earned a $5 gift card for every $25 spent. So, I was happy about that...because their fries are my favorite!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Fried Chicken Box 12pc, Big Breakfast Sandwich, Cheeseburger, French Fries
If I could give zero stars, I would. My husband and son went here for lunch through the drive thru and was very rudely told to come order inside. So that’s what they did. I then got a message from my husband saying that we aren’t ever going to this location again. Their experience was nothing short of disappointing. The customer service here hasn’t always been great to begin with but this was completely unacceptable. With our order, we wanted two milkshakes. The cashier said she “wasn’t taking orders for milkshakes” yet the person in front of my husband and the person after my husband ordered milkshakes and got them. So she definitely singled him out. The cashier was also trying to talk people out of ordering certain food items because they were “out” and that it was going to take a while. Saying things like “are you sure you want to order that? It’s going to take a while.” My son and I usually come here every Friday for breakfast but we will no longer do business here because of the constant lack of decent customer service.
Atmosphere: 1
Food: 1
Service: 1
Some of the rudest employees I have ever met. Have been here many times l, but this was the last visit.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Terrible they wouldn’t let me order ice creamAnd called me mini
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger
Terrible service. Called this store 8x and only the music played and the call would disconnect. No one EVER answered the phone. How sad!
Atmosphere: 3
Food: 3
Service: 1
I ordered two biscuit combos. When i get to the window, they ask me to pull to the side because they are waiting for fresh hash browns. I have no issue for pulling up and waiting for fresh hash browns, but this is what I got. I wouldn’t even call them hash browns, it was just a congealed lump of potatoes that they smashed into the container. I also asked for honey mustard, but like every time I ask, they never put any in the bag.
Atmosphere: 3
Food: 1
Service: 2
Tried to order food and was greeted with a less than happy employee. I was told rudely that they didn’t have what i ordered. I ordered something else and nada. Rudely i was told they were out. Third time was not the charm. Out again and apparently i should’ve known. I will never eat here again. You’ve lost me. Too bad too. I really liked the food at one point.
Atmosphere: 1
Food: 1
Service: 1
Drive thru worker was rude. AND she never gave me my debit card back. I was charged for my order and then charged for another order!!! I have tried calling over 15 times and it just plays music and hangs up eventually! I live 4.5 hours away and was just visiting my boyfriend who will now have to go in to get it for me.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Fingers