Jack's

$ • Fast Food, Burgers

Hours:
3005 20th Ave, Valley
(334) 246-5196

About Jack's Family Restaurant

Jack's restaurant offers tasty mashed potatoes, excellent gravy, and a memorable biscuit. The chicken could be more moist, but the coleslaw is acceptable. The manager and staff are commendable for their excellent service and cleanliness. Known for its fast food chain, Jack's serves one of the best burgers around. Regular customers appreciate the readiness and consistency of the staff. The manager is polite, and his customer service is amazing. The food is pretty tasty, service is quick, and prices are reasonable. Jack's has a couple of options other than fries, although the fries can be too salty. Customers praise the large selection of food, great prices, and friendly, helpful staff. The restaurant has plenty of parking and clean tables, making it a comfortable place to dine. The staff, especially the lady at the front counter, are known for their personal service and friendly attitude, making visitors feel welcome. Many look forward to returning, especially for the fried chicken and sides, and appreciate the clean environment and quick service.

Customers' Favorites

Jack's Family Restaurant Reviews

3.7
211 ratings
Restaurantji Rating
5
55%
4
16%
3
5%
2
5%
1
19%
Food
4.1
Atmosphere
4.0
Service
3.9

Share your opinion about Jack's

Restaurantji Rating

I ordered 3 chicken strips, mashed green beans and extra biscuit, I received over cooked dried out chicken with bones in, mashed & green biscuit and no extra biscuit. I live 15 miles away 🤔.

Regarding the Valley location of Jack's, because we have not encountered the issues at any other locations, very dissatisfied with this locations service, timing and food presentation. The past three times (each drive thru) I have been asked to pull up for my food. The first time, understandably, as I had a large order that included chicken. After waiting for 20 minutes, I went inside and was able to speak with the assistant manager who apologized and fairly promptly prepared...read full review

get new help without an attitude, train them right and a manager that cares.

Read All Reviews(211)

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Hours

Monday 4AM - 10PM
Tuesday 4AM - 10PM
Wednesday 4AM - 10PM
Thursday 4AM - 10PM
Friday 4AM - 11PM
Saturday 5AM - 11PM
Sunday 5AM - 10PM
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