Hot & Fresh food, courteous staff, excellent customer service and pleasant atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Giant Fish Sandwich and Side, Sandwich, Fish, French Fries
JRO Munny (JRO)
Just good
Atmosphere: 5
Food: 5
Service: 5
MrBiz 345
I'm not blaming staff. We all know they're overworked under paid. This one is on corporate and it's disgusting how low we've reached the screw over someone. This is the chicken combo dinner?? This looks like someone's leftover nuggets from another business.If this is where the company is taking the food then good riddance. People deserve better, your employees deserve better. Do. Better.
Atmosphere: 4
Food: 1
Service: 5
jamie
It’s Friday. It’s lint. So I gave it a try… and I regret it immensely.I haven’t been to a Captain D’s in 15 years, and now I remember why. It’s absolutely TERRIBLE. First, seeing as this was my first visit to this particular establishment, I accidentally drove beyond the window. My mistake… and an easy one bc there’s no markers what so ever. I positioned myself behind two cars that I thought were waiting for their food… but then an employee started to approach my car and proceed to BANG on my passenger window yelling “you passed window”. Doesn’t tell me where it is. Doesn’t help. Just screamed it and walked off.Ok….So, I drive around and find the window (it’s literally right in front of where you order by the way, something I’ve never seen before).Then I wait. I wait. I wait some more. An easy ten minutes.Then the same employee approaches me from the left side of my car now and as I roll the window down just states the price. No greeting. No kindness. Just demands payment in a tactless, rude manner.OK….I finally get to the window to pick up my sandwich and gave a huge thank you to the SAME employee and I get no response. No “you’re welcome”, no “thank you”, not even eye contact.OK.HEY, Maybe the Spicy fish sandwich I ordered will be great??Welp, i open the bag and it’s not what I ordered but instead a standard fish sandwich, only this “fish” sandwich is almost exclusively fried greasy batter and the smallest amount of fish I’ve ever seen.I couldn’t even finish it. It was the single worst sandwich I’ve never had. And for $6? Forget it. I’ll head across the street to Arby’s to get ACTUAL fish sandwiches- 2 for $6.This was an absolutely dreadful experience and I have validated why I haven’t been to a Captain D’s in 15 years.Maybe in another 15 years I’ll give it another try, or better yet? They won’t be around by then.
Food: 1
Service: 1
Aaron Cortez Thomas
The drive thru order area is in literally only 1 foot away from the drive through window. This is so
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Batter Dipped Fish
Jennifer Elder
This was the worst fast food I've ever experienced. There was no sign on the door that said they the lobby was closed. The young lady came out and said hatefuly that the drive thru was open. Ok. No big deal. We go to the drive thru and the person with me had a hard time hearing her. At this time she got extremely rude and with tone. We got to the window and I ask her day has been (thinking it would lighten her mood) and she grunted at me. Then very rudely told us to go around the building. My fish taste like burnt grease.... inedible and my fries were cold.
Atmosphere: 1
Food: 1
Service: 1
Yolanda Davis
Got half way eating my fish and it was not all the way done. I was piss could not take it back because I had already made it to work.
Atmosphere: 3
Food: 1
Service: 2
DonDiva D
I will never come back to this location. I have been in line for over 30mins and still had to wait longer when i got to the speaker. This isn't the first time it has been like this but this is the last time i will spend my money here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Batter Dipped Fish
Crissy Johnson
This is the only caption ds for
Atmosphere: 5
Food: 5
Service: 5
Flower Betty
Wednesday 11/22 4:54 pm. The young lady at the drive thru has such a lovely and warm personality and a kindness in her voice that is RARE in any industry. She made my night so pleasant that I didn’t want to leave.
The website will not let mePost a review on coleslaw. Really? I womder why?The Coleslaw was awful! New recipe?I go to Captain D’s especially for the Coleslaw… It is definitely a reason not to come back. Culver's has exceptional fish and the Coleslaw you used to have.Vegetarian options: The Coleslaw was awful! So disappointing!
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Corn on the Cob, The Giant Fish Sandwich and Side, Batter Dipped Fish, Fried Okra, Sandwich, White Fish, Hush Puppies
Luke Smith
Ok so while the food was great, I had to wait 25 minutes to get the basic plate of fish, slaw, hush puppies, etc. then didn’t get my drink until I was done. Perhaps they were just overwhelmed at the time. I’ve eaten here before but just picked up the food to go. Very strange pick up lane.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Batter Dipped Fish
Dapper Barbarian
Staff was as nice as possible considering how overworked they were. This place badly needs additional staff. If they aren’t getting applications up the pay and don’t be cheap.
Atmosphere: 1
Food: 3
Service: 4
Carleatha Cunningham
My fish was cold and they didn’t put the green beans in a cup it made my fish
Atmosphere: 1
Food: 1
Service: 1
Nancy Gomez
I ordered my meal online and when I got my potato it was not only cold but rotten! This is a disgrace!! I am certain the person cutting the potato knew it was rotten and they still served it to me.
Hot & Fresh food, courteous staff, excellent customer service and pleasant atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Giant Fish Sandwich and Side, Sandwich, Fish, French Fries
Just good
Atmosphere: 5
Food: 5
Service: 5
I'm not blaming staff. We all know they're overworked under paid. This one is on corporate and it's disgusting how low we've reached the screw over someone. This is the chicken combo dinner?? This looks like someone's leftover nuggets from another business.If this is where the company is taking the food then good riddance. People deserve better, your employees deserve better. Do. Better.
Atmosphere: 4
Food: 1
Service: 5
It’s Friday. It’s lint. So I gave it a try… and I regret it immensely.I haven’t been to a Captain D’s in 15 years, and now I remember why. It’s absolutely TERRIBLE. First, seeing as this was my first visit to this particular establishment, I accidentally drove beyond the window. My mistake… and an easy one bc there’s no markers what so ever. I positioned myself behind two cars that I thought were waiting for their food… but then an employee started to approach my car and proceed to BANG on my passenger window yelling “you passed window”. Doesn’t tell me where it is. Doesn’t help. Just screamed it and walked off.Ok….So, I drive around and find the window (it’s literally right in front of where you order by the way, something I’ve never seen before).Then I wait. I wait. I wait some more. An easy ten minutes.Then the same employee approaches me from the left side of my car now and as I roll the window down just states the price. No greeting. No kindness. Just demands payment in a tactless, rude manner.OK….I finally get to the window to pick up my sandwich and gave a huge thank you to the SAME employee and I get no response. No “you’re welcome”, no “thank you”, not even eye contact.OK.HEY, Maybe the Spicy fish sandwich I ordered will be great??Welp, i open the bag and it’s not what I ordered but instead a standard fish sandwich, only this “fish” sandwich is almost exclusively fried greasy batter and the smallest amount of fish I’ve ever seen.I couldn’t even finish it. It was the single worst sandwich I’ve never had. And for $6? Forget it. I’ll head across the street to Arby’s to get ACTUAL fish sandwiches- 2 for $6.This was an absolutely dreadful experience and I have validated why I haven’t been to a Captain D’s in 15 years.Maybe in another 15 years I’ll give it another try, or better yet? They won’t be around by then.
Food: 1
Service: 1
The drive thru order area is in literally only 1 foot away from the drive through window. This is so
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Batter Dipped Fish
This was the worst fast food I've ever experienced. There was no sign on the door that said they the lobby was closed. The young lady came out and said hatefuly that the drive thru was open. Ok. No big deal. We go to the drive thru and the person with me had a hard time hearing her. At this time she got extremely rude and with tone. We got to the window and I ask her day has been (thinking it would lighten her mood) and she grunted at me. Then very rudely told us to go around the building. My fish taste like burnt grease.... inedible and my fries were cold.
Atmosphere: 1
Food: 1
Service: 1
Got half way eating my fish and it was not all the way done. I was piss could not take it back because I had already made it to work.
Atmosphere: 3
Food: 1
Service: 2
I will never come back to this location. I have been in line for over 30mins and still had to wait longer when i got to the speaker. This isn't the first time it has been like this but this is the last time i will spend my money here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Batter Dipped Fish
This is the only caption ds for
Atmosphere: 5
Food: 5
Service: 5
Wednesday 11/22 4:54 pm. The young lady at the drive thru has such a lovely and warm personality and a kindness in her voice that is RARE in any industry. She made my night so pleasant that I didn’t want to leave.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Batter Dipped Fish, Hush Puppies, Fried Shrimp
Restaurantji Recommends
The website will not let mePost a review on coleslaw. Really? I womder why?The Coleslaw was awful! New recipe?I go to Captain D’s especially for the Coleslaw… It is definitely a reason not to come back. Culver's has exceptional fish and the Coleslaw you used to have.Vegetarian options: The Coleslaw was awful! So disappointing!
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Corn on the Cob, The Giant Fish Sandwich and Side, Batter Dipped Fish, Fried Okra, Sandwich, White Fish, Hush Puppies
Ok so while the food was great, I had to wait 25 minutes to get the basic plate of fish, slaw, hush puppies, etc. then didn’t get my drink until I was done. Perhaps they were just overwhelmed at the time. I’ve eaten here before but just picked up the food to go. Very strange pick up lane.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Batter Dipped Fish
Staff was as nice as possible considering how overworked they were. This place badly needs additional staff. If they aren’t getting applications up the pay and don’t be cheap.
Atmosphere: 1
Food: 3
Service: 4
My fish was cold and they didn’t put the green beans in a cup it made my fish
Atmosphere: 1
Food: 1
Service: 1
I ordered my meal online and when I got my potato it was not only cold but rotten! This is a disgrace!! I am certain the person cutting the potato knew it was rotten and they still served it to me.