Jimmy John's

1919 Kentucky Ave Ste. 121, Vestavia Hills
(205) 637-0707

Recent Reviews

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Jordan M. Hicks IV

Place just Stinks, everything about it. Capital S Stinks.

Atmosphere: 1

Food: 1

Service: 1

Matt Serotsky

$50 for 6 sandwiches. All terrible. Worst Jimmy John bread I’ve ever seen and the toppings were laughable at best.

Atmosphere: 1

Food: 1

Service: 1

Anna Gabriella Pharo

Everyone was so sweet :) I haven’t been to Jimmy John’s since I lived in Atlanta but the service was great and quick.

What brought me in was the Picklewich! I hope they decide to keep it. It’s a great low carb option for people who still want to enjoy a good sandwich :) I do wish they’d post the nutritional facts for it as I had to kinda guess.

Thank you to everyone who works at this location for making this a great experience. I hope I’ll be seeing a lot more of yall!

Atmosphere: 5

Food: 5

Service: 5

Rachel Aliotta

Never delivers subs in less than 2 hours and when they don’t they just cancel them. They also don’t pick up their phone when you try to call and inquire about an order from online.

Atmosphere: 2

Food: 3

Service: 1

Memaw Griffith

First time eating at JJ's. No one offered assistance. Followed another party thru and had to ask about everything. What's in a combo? What drinks are available? Desserts? Where can I find napkins?

Atmosphere: 5

Food: 5

Service: 3

Neel Bhattacharyya

Exceptional service!

Atmosphere: 5

Food: 5

Service: 5

Nathan Ledbetter

The guy who wears the red sunglasses was an absolute jerk to me

Service: 1

Mike Mailhos

Whomever the gentleman is who is making sandwiches right now needs a raise. He is exceptionally friendly and professional.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vito and Chips

Deb

My sandwich order was correct, however I requested extra pickle spears & did not receive them! I called to correct the mistake, but there was no answer.

Jordan Pittman

Horrendous customer service. If you must go to this location DO NOT do curbside pickup. I’ve had trouble with it four or five times now. I even spoke with a manager once and they were apologetic and helpful, but that only goes so far if the service never improves. Waiting for 20 minutes today was the final straw — only to go inside the store and be told they put it in the inside pickup area and couldn’t bring it out because there weren’t enough employees. They had my number — they could’ve called and told me that at a minimum.

Atmosphere: 3

Food: 3

Service: 1

Sam Donnell

This store is poorly managed. Understaffed and lack of controls. Ordered for ease and quickness and received neither. Order was placed at 12:55pm and not received until 3:30pm. I was told there is one driver and orders are not tracked. Freaky

Atmosphere: 1

Food: 1

Service: 1

Rashida Blackmon

The food was so

Atmosphere: 4

Food: 5

Service: 5

JT Haywood

Ordered. An hour later was told it was out for delivery. Two hours later and it still hadn't been delivered. Very difficult to try and cancel an order.Edited: after taking the trash out the next day and checking house cameras I found a bag of sandwiches out the back driveway by the road. Kudos to the delivery guy for sneaking them back there, barely caught it on camera 3 hours after we ordered the food.

Service: 1

Matt Crouch (Frost)

Ordered a sandwich for delivery on the 18th. No problems. I try to order again today and the guy gonna lie to me and say he dont deliver to my location. Hung up on me and then refused to ever answer the phone when I called back. Ducked me for half an hour.

Service: 1

Kelsey Alexander

JJ sandwiches are good but I don't think they are worth the price. $16 is alot for bread and lunch meat. Delivery has taken over an hour everytime I have ordered... not fast like it used to be.

Atmosphere: 2

Food: 3

Service: 2

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