Crumbl

Name: Crumbl
Address: 708 Montgomery Hwy Ste 116, Vestavia Hills, Alabama, 35216, US
Telephone: (205) 379-0293
Price range: $$
Rating: 4.7

$$ • Bakery, Ice Cream, Dessert

Hours:
708 Montgomery Hwy Ste 116, Vestavia Hills
(205) 379-0293

Menu Order Online

About Crumbl Cookies

Crumbl is a popular cookie shop known for its oversized, gourmet cookies and ever-changing weekly menu. It has quickly become a favorite in many communities, often located near college campuses and gaining popularity through social media. Visitors frequently praise the friendly staff, who are always smiling and eager to answer questions about new items. Many customers describe the atmosphere as welcoming and friendly, with cookies that are consistently delicious.

Several reviews highlight exceptional customer service, with staff members going out of their way to help. For example, one staff member named Aaron provided outstanding service by taking an order over the phone after hours and greeting customers warmly when they arrived, demonstrating genuine kindness. Another employee made a customer feel valued and appreciated, making the experience even better.

While most reviews are positive, some mention that service can sometimes be mediocre or not very friendly, and music choices may vary. Overall, Crumbl is appreciated for its tasty cookies and friendly environment, with many customers eager to return and try new flavors, like the Christmas tree cookie. The combination of great cookies and attentive staff makes Crumbl a well-loved spot for sweet treats.