Zaxby's Chicken Fingers & Buffalo Wings

It's been close to a year since visiting this location due to the poor quality from the last visit. Ok, I'll try again with the Zac Pack that I ordered online for pickup. Got the order home and no Zaxby's sauce in the box and the receipt shows 4 sauces. I shouldn't have to drive back to this location for what was supposed to be included. Same result as last visit with no quality control. I guess I'll try the new Guthries that just opened down from this location. Very disappointed again, but no more .

Well I contacted Zaxbys per their response two weeks ago. I asked for follow up to my concern. They have not reached out to me yet. THEY DON'T CARE!! Please visit another restaurant.

Atmosphere: 2

Food: 2

Service: 2

They always serve hot fresh food and good hospitality Best chicken restaurant in town

Atmosphere: 5

Food: 5

Service: 5

Quick service and the new Chicken Philly is a decent choice for aure

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Sandwich

Great service! When we visit: typically dine in. There are lots of seating arrangements and the ways are decorated with different Vestavia items, which makes the interior pretty interesting.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Zaxby's Club Sandwich Meal, Wings, Texas Toast, French Fries, The Nibbler

I don’t know if it’s this location or what but the food has went down tremendously. They are overpriced for the mediocre food they offer. My boneless wings were dry and they charge you extra for every little thing. They wouldn’t even let me substitute my fries for the cheese bites. Will not eat Zaxbys again.

Atmosphere: 1

Food: 2

Service: 1

IDK How the food or service or atmosphere was at this location, b/c at 8:36pm on a Wednesday night the lobby was locked. There were people inside still eating, but the lobby doors (both sides) were locked. The people inside eating were laughing and we couldn’t go in.
Didn’t go through the drive through, if we’re not invited into the lobby during business hours (the sign clearly stated lobby open until 9:00pm) then why would we even attempt the drive through?

Atmosphere: 1

Food: 1

Service: 1

Those new chicken finger tacos are outstanding! I'm talking gfdhghhg-_'_&&+_ycgfjfyhfyf6'

Atmosphere: 5

Food: 5

Service: 5

Warning! This establishment has a failing score from their inspection in June. Been here many times but no more

The food is delicious! The Roaches love it! We saw 2 roaches in 10 minutes!!! Super dirty! We killed one!!

Atmosphere: 1

Food: 4

Service: 3

great store, fast service, hot food

The lady at the drive thru deserves a raise. She is always so kind and fast!

Atmosphere: 5

Food: 5

Service: 5

Huge Thanks to Andrew! Fresh hot food just as we have come to expect from Zaxby’s Vestavia.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Zaxby's Signature Sandwich, Chicken Finger Sandwich Meal, Texas Toast, Chicken Finger Plate - Sauced 6 Fingers

Extremely efficient! Quick in and out and amazing quality!Four stars for food because we wanted the buffalo garlic and got mild instead. Still delicious though!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Wings, French Fries

Three people, 2 ordered 4-finger plate the other got a wing's and thing's.. All 3 got between lukewarm and cold fries. Apparently the slice of Texas toast has been downsized to a pathetic piece of white bread, 2 out of 3 received questionable done chicken while the other got the most overly cooked things and the wrong sauced wing's. The chicken fingers are smaller.. we where the only people inside. ?

Atmosphere: 2

Food: 2

Service: 4

Supposedly they aren’t open until 9:30 anymore. Went through the line at 9:05, along with other cars and were turned away because the girl said they closed at 9. Very disappointing when your hours online aren’t correct.