β5/20/2026 - Updated
I just want to say Thank You to yhe GM, John, for reaching out to me ans rectifying the situation! Through our conversation I know know that the hours in the app go off of what Google has posted... He stated that they have reached out to Google several times to no avail. :/
Thank You John for taking the time to reach out and for speaking with me.it is much appreciated.
5/14/2026- Disappointed Customer!
**ORDER PLACED ONLINE, CARD CHARGED, BUT RESTAURANT CLOSED - DID NOT RECEIVE MY ORDER AND HAVE TO WAIT UP TO 48HRS TO BE REFUNDED**
When I arrived at the store to pick up order made via the app the store was closed. It was 11pm. Per Google AND mobile app the store is daily 5am - 12am. I called the store a few mins later and the gentleman stated that yall can't control Google's information and had nothing to say about the app being wrong. He said I could cancel my order in the app and will get a refund 24-48hrs later. With a family of 4 always on the go, living in Cabot, we spend ALOT of money at this restaurant, and I am very unhappy / disappointed customer. Not only are the times posted online AND in the app incorrectily and definitely need to be updated ASAP, but also the app allowed me to place an order and charged my card! This indicated that the store was indeed open. So is the store closing early without owner or management knowledge?? OR is corporate incorrectly stating the operation times??
I am upset that I was not able to get my order, which was only a large coke and fries, but also upset that my card was charged, and now I have to wait up to 48hrs before I'll be refunded!!
The restaurant was 3195 Bill Foster Memorial Hwy, Cabot, AR 72023.
Thank You, Lisa Mae Johnsonβ
βWe are from another state visiting family. We stopped at this McDonaldβs and they are so nice!!! We came around 9:45 pm and everyone had awesome manners the food was fresh!!! Well done π I am BIG on customer service and they do awesome pls keep up the good work!!β