“There was an issue with the app. I sent in my order and received an email confirming my order and my bank account was also charged but the order never made it to the location. The staff was welcoming and amazing. They verified everything, confirmed with their manager and fulfilled the order right away! Was perfect customer service!“
“I went in to the store today, ordered 2 sandwiches to go, got home, opened the boxes and our sandwiches were cold, they hadn't been steamed, the bread was hard at the ends. I'm normally a huge fan of this store, but today I felt my $23 for 2 med sandwiches was wasted.“