ColdWater Grill

Fabulous food and fantastic music and. Service! Best BBQ around! Glad we found it after moving here recently!

Atmosphere: 5

Food: 5

Service: 5

Best BBQ in town. One of the better restaurants options.

Atmosphere: 5

Food: 5

Service: 5

Long review due to memory lane trip. So I'll start off saying, great flavors the entire menu so you get what you need to know in case you want to skip the story, lol.
I mean skip the book, OMG I thought it was a few paragraphs. Nope it's a book.

So,,,,, i was looking for an above average burger that was the typical fast food chain burger joint. This is where I grew up but I had not been home in years and there weren't many places left I remembered from back then. Smoke house was still there but packed like I remembered so. I googled to find what's new. Coldwater Grill came up and there were not much accept chain restaurants. So I pulled up ColdWater Grill and the restaurants photo appeared and it looked familiar. Pulled the map and headed that way. As I got within a couple miles of the location I looked closer at the map and pulled up directions rather than map view. I thought where could this place be, it must be pretty close to one of my best friends mother's old restaurant. With that thought I went back to map view. Looking closer I thought they must have put it right next to her old place. As I was close enough to see a couple buildings, I could see a place shaped similar but not exactly where hers used to be. Well they must have built close to old place and torn hers down or it's blocking hers from my view. As I was close enough to turn in I paid closer attention to the entrance because it was a very wide entrance than it was before. Then as I had made the turn and could scan the area again to access Coldwaters location, I didn't see it or her place either. Then I focused on parking and it seemed like exact parking as before and when I looked up at the building it took a few seconds before I realized what a paint job and widenď entrance can make. Same old place, same excellent food. Never cared for the long cut pickles on any burger, has a twang tart flavor don't sit with me. Replaced them with hit sauce like the old days. Great burger flavor and fries extra crispy with a crunchy outside if you ask for an extra minute cook time. Brought back memories like I went back in time when the old wooden swinging bridge was there. For real, the bridge is long been gone and I didn't even notice it gone. But that first bite Brought it right back to mind. I literally stood up walked to the door and looked for it and remembered it had fallen from too much weight from old age plus capacity of folks on it. I only heard about it falling and a large group rocking it to make it sway side to side. We did it many times as youths and once it was swinging it would get to sounding like it would snap so we would run like crazy to get off it from boards crackling and cables stretching and you could feel the shape and see the old wood spread wider on the walkway. Seen probably 10-12 big planks snap and fall off leaving holes you had to watch for, especially after dark. Sorry if I made a memory lane trip, but couldnt hold back sharing that. Lots of good food on the menu, really good home style flavor.

Atmosphere: 5

Food: 5

Service: 5

Extremely disappointed for the 3rd time here. First time was a dine in experience where our food took well over an hour (for appetizers) they resolved this with free desert. The second was a online order rhat was completely wrong. This last time was another online order however this time we waited over and hour to be told twice that our food was being bagged up (20 min in between being told the first time). I was then asked to check the order to make sure it was right. We were missing one item they said they had to warm up. My wife texted me from the car and asked me to get her a coke. So I assumed after a horrible experience and ridiculous wait time (they had 2 tables) that when I asked for a small coke they would at minimum offer to comp it nope...$2.70 so I didn't say a word and handed them the cash got my change and left. Its sad I spent $80 to support local and have given them many opportunities to get it right and yet its repeated. Karen,Richard whatever name you want to classify me as this is ridiculous I could have ordered dominoes for less.

Atmosphere: 2

Food: 3

Service: 1

Mouthwatering good🤤 Everything on point.Definitely coming back

Atmosphere: 5

Food: 5

Service: 5

Always one of our favorites.

Atmosphere: 5

Food: 5

Service: 5

Small quaint restaurant, with a pretty good menu. The pulled pork BBQ sandwich was good.

Atmosphere: 4

Food: 4

Service: 5

Food and service were great, will definitely be back...

Atmosphere: 5

Food: 5

Service: 5

the crawfish rolls were absolutely amazing. plus everything else.

Atmosphere: 5

Food: 5

Service: 5

I would not recommend this place to anyone. The food was flavorless and disgusting. The fried mushrooms had zero flavor. The pulled chicken sandwich had a weird sweet flavor. My pulled pork sandwich came with a free hair from whoever made it. The Mac and cheese, just don’t. Overall, definitely some of the worst food we’ve ever tried.

Atmosphere: 1

Food: 1

Service: 3

Best baby back ribs I have ever had. Pulled pork sandwich was excellent.
Service was great.

Atmosphere: 5

Food: 5

Service: 5

omg. everything was home made that I ate. mozzarella sticks were beyond gourmet. brisket taco. fried mushrooms and crawfish rolls. everything was flavor dancing across my mouth. this place is a must try.

Atmosphere: 5

Food: 5

Service: 5

Just moved here from Little Rock to Heber Springs. The guys I work with have been telling me about cold water so I’m finally here I had the ribeye. It was absolutely amazing and fried mushrooms very good. Highly recommend. Will be coming back to try the ribs soon

Atmosphere: 5

Food: 5

Service: 5

We waited over 10 minutes for our waitress to come to our table. We ordered tea and water, an appetizer and our entree. She brought our drinks and then we waited and waited and waited for our food. After 30 minutes and another table that came in after us, received their food, we left. Our waitress never came back to our table to say when our food was coming out.
I called to talk to the manager because I didn't want to write them a bad review but he yelled at me for leaving them with 2 unpaid meals. I told him he wouldn't have to worry about that because I won't be back. He said they were very busy but there was only 6 tables and 2 came in after us and just one waitress but I saw 2. So maybe their food is good. It looked delicious on FB, but the customer service is terrible including the manager. One waitress did look.like she was taking care of her customers. There were 2 help wanted signs in the window. That should have been our sign not to go in. So I couldn't rate the food because it never made it to our table.

Atmosphere: 1

Service: 1

Best restaurant meal I've had in ages.

Atmosphere: 5

Food: 5

Service: 5