Subway

4501 N Hwy 7 Suite #9, Hot Springs Village
(501) 984-5944

Recent Reviews

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Heidi T

I came in Saturday after finishing work and starving hadn’t eaten all day. I didn’t get tomatoes because they looked like they were sitting out for two days. I got what i always get except tomatoes and mayo. They were out of mayo. Okay i have mayo at home no biggie. I get home the bread is so hard i can’t even bite into it. It was not toasted either. So it shouldn’t have been hard as a rock and inedible. I tried calling and got a recording saying they are not excepting calls. I paid over thirty dollars for two sandwiches that were inedible. Plus I tipped the girl 20% didn’t get a thank you nothing. This is where I just don’t want to tip ungrateful people anymore. She clearly didn’t want to be there. Aren’t they big on advertising fresh bread and ingredients. If I could give 0 stars i would.

Atmosphere: 3

Food: 1

Service: 1

Mary Sprankle

Ordered two subs and salad, all 3 terrible, very undesirable. One sub had a ton of mayo and the other sub was soaked in oil so much sandwich was soggy! Salad had no lettuce and way too many pickles and dressing, all items were not good at all!!

Food: 1

R. B.

While there was nothing wrong with our food or service, during our visit another customer had come back in as there was a mistake with a sandwich in her order. One young man fixed the sandwich for the customer and they left with the corrected sandwich. Here is where things took a turn. One of the other employees went on a tirade about the mistake that was made on the order, criticized how the young man corrected it, and then went on to knit pick everything this young man does as if she was personally losing something over him his solution to a problem. This went on for the duration of our meal. The two male employees were trying to disengage with the critical one but she would not stop. I am not sure who was in charge, but regardless of if she was or was not in a supervisory role this emplyee was very much in the wrong. Being this is a small store, discretion would have probably been a good idea for her, because I really wouldn't come back to sit down and eat at this location again. I really felt bad for the two of them having to deal with her.

Atmosphere: 1

Food: 4

Service: 4

Isaac Scroggins

Food is okay. It's subway. Workers would probably rather be waterboarded than work there. Cancelled multiple orders for no reason and constantly runs out of everything. Expensive for what subway is. Just go somewhere else.

Atmosphere: 2

Food: 2

Service: 2

J M

Could use updating drinks from fountain not very good some staff not very helpful

Ryan

Absolutely horrible service I went in on a Saturday about 445. There was one couple in front of me and no one else. I stood there for quite some time even after the couple left and the two young gentlemen behind the counter never even acknowledged I was there. I finally, just walked out. Service in this day and age is apparently a thing of the past. It’s sad.

Nate Kendrick

Absolutely ridiculous. Had an issue with an order and called the store over 10 times and didn’t get a response. It’s 8 pm yall cannot be so busy you can’t answer the phone. If I could rate negative stars I would.

jls jls

It's subway

Julia Scott

Sandwich maker Gabriel is RUDE! Subway is expensive to get poor customer service and an unwelcoming atmosphere. I won’t be back.

Atmosphere: 1

Food: 2

Service: 1

Tania Catlett

Wait staff was phenomenal and took care of us immediately. Our sub sandwiches were super fresh and delicious. Atmosphere was a blur we didn't eat in it was a very busy place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Ultimate B M T, All-American Club

Jennifer Kendrick

Dietary restrictions: Can get a dairy free sandwich!

Atmosphere: 5

Food: 5

Service: 5

Justin Causey

Friendly for the most part (except for 1)….was getting my sandwich made while they were spraying the glass down with chemicals lol ….all went well until Wednesday Adams came out of the back and then my sandwich went to hell….rushed and slopped together so she could get back to torturing animals in the back….i would say put a little love into it dang!! But Wednesday Adams knows nothing but death and punishment!!! Which is exactly what she did to my sandwich….scratch that subway off the list….SMH

Atmosphere: 2

Food: 4

Service: 2

Katie C

The people here are so friendly and I’m leaving 5 stars based off of that and every other time I’ve been in here. But we ordered online today and asked for toasted sandwiches and they weren’t toasted. They were extremely busy when I walked in and I understand stuff happens and we’re all human. Just want it to be known that this occurred. I have never had a problem with this location before. I’m just hangry right now lol. But still 10/10. You guys are great!

George Madewell

Rude,cold chicken, rushy, and darn sure deaf. Oh yeah it absolutely sucked

Pointless Matter

Never gets your online orders correct

Food: 1

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