Terrible service and didn’t even clean our tables off
Atmosphere: 1
Food: 3
Service: 1
Steven Phillips
Waitress was nice, we did sit for about 10 min before we were acknowledged but busy, maybe? I thought food was good, shakes were better. My issue was the workers were arguing, and just going back and forth, not very customer aware. Then a woman asked about the debit card thing and it not being accepted. I saw it when I came in amongst the other flyer things but not everyone is going to see it. Anyway, a worker from the back said in a tone that a bully would use, " it's on ever door and window, geesh". It is, but she didn't see it and asked a question, why not answer the question or not say anything at all, why be so ugly about it? The worker was in the peanut gallery, another one was the one being asked. I know the owners may not care about the loss of my business but to be in a small community with half the population only coming in summer and another large chunk are tourist, why would you allow your employees to behave this way? Iam not the only one, many other reviews say the same. Best of luck to your business but I won't be back.
Atmosphere: 1
Food: 4
Service: 4
Todd Spencer
Probably the best hamburger in the country
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
William Barrows
Quick customer service! Every time I've gone, they have made me feel like family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ranch Fries
Derrick “The King” Allen
Good mom & pops
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shackburger
David Gillespie
Good food every time I've been there. Just wish they were open more than just 11a to 3p.Kid-friendliness: Kids welcome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shackburger, Salad
janice newman
Lunch time was packed with only one waitress. She was trying but just couldn’t get to so many people by herself.Ended up our whole experywas one and half hour for 2 sandwiches and fries. But extremely good once we got them. I would go back only if I had patience to wait.
Atmosphere: 3
Food: 5
Service: 3
Johanna Todd
Fantastic burgers and sweet
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Danny Garner
Good food. Great people. Wouldn't accept credit or debit card. CASH
This is a old school spot still standing! The burgers are hand pattied and great! We were late arriving upon them closing. They held our order and turned the shake machine back on for us! Thank you ladies many blessings to you all! We miss THE SHACK! THANX MS.
Not a good experience. Was never welcomed by anyone despite three employees staring at me while I waited to see if I should sit myself. Decided to go sit down; twenty minutes later, even though the waitress had walked by multiple times, she finally asks if we had ordered. The staff seems like they are unhappy or something, they only greeted locals who they obviously new by name, everyone else seemed like a burden. We ordered, not a single pleasantry was spoken by the staff, not a thank you, will be out shortly… nothing…. took my order and walked away. Another couple enters and sits behind us…. They sit for twenty minutes before I see the man get up and walk straight to the waitress and ask for service…. She says she didn’t see them there… she had been by three times! What can I say, food was “ok” nothing special; service was atrocious…. They just don’t appear to care one way or another that your even there. It’s been 20 years since I was hear last, it will be 20 more before I return.
Atmosphere: 2
Food: 3
Service: 1
Wmc cmc
FOOD HANDLERS FAILING TO WASH THEIR HANDS OR WEAR GLOVES!!!! If I could write a review with zero stars I would. I went to the Shack 9/16/23. I witnessed a cook check out 3 customers. She returned to cooking without washing her hands or wearing gloves after handling dirty money. I placed my order with the waitress. After returning to the kitchen area with menus she took my order - not washing her hands or wearing gloves. She opened an airtight container and with bare left hand removed a cone. Then she moved the cone to her bare right hand, and only then did she pick up a napkin and place around the base of the cone.Needless to say I cancelled my order and said why. I was chastised for my decision by customers and staff. DISGUSTING.
Brandon Kasper
Great mom and pop shop for burgers and chicken
Atmosphere: 5
Food: 5
Service: 5
Rita Garcia
Had the catfish, $13.50 for 2 pieces. Comes with 2 hushpuppies a small coleslaw and a few fries we also had an order of onion rings. Check for 2 with one drink was $35...the fries and onion rings were good but sad to report the catfish had no flavor at all. Left feeling we overpaid far too much for a mediocre meal.
Terrible service and didn’t even clean our tables off
Atmosphere: 1
Food: 3
Service: 1
Waitress was nice, we did sit for about 10 min before we were acknowledged but busy, maybe? I thought food was good, shakes were better. My issue was the workers were arguing, and just going back and forth, not very customer aware. Then a woman asked about the debit card thing and it not being accepted. I saw it when I came in amongst the other flyer things but not everyone is going to see it. Anyway, a worker from the back said in a tone that a bully would use, " it's on ever door and window, geesh". It is, but she didn't see it and asked a question, why not answer the question or not say anything at all, why be so ugly about it? The worker was in the peanut gallery, another one was the one being asked. I know the owners may not care about the loss of my business but to be in a small community with half the population only coming in summer and another large chunk are tourist, why would you allow your employees to behave this way? Iam not the only one, many other reviews say the same. Best of luck to your business but I won't be back.
Atmosphere: 1
Food: 4
Service: 4
Probably the best hamburger in the country
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Quick customer service! Every time I've gone, they have made me feel like family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ranch Fries
Good mom & pops
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shackburger
Good food every time I've been there. Just wish they were open more than just 11a to 3p.Kid-friendliness: Kids welcome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shackburger, Salad
Lunch time was packed with only one waitress. She was trying but just couldn’t get to so many people by herself.Ended up our whole experywas one and half hour for 2 sandwiches and fries. But extremely good once we got them. I would go back only if I had patience to wait.
Atmosphere: 3
Food: 5
Service: 3
Fantastic burgers and sweet
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Good food. Great people. Wouldn't accept credit or debit card. CASH
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sweet Potato Fries, Shackburger
This is a old school spot still standing! The burgers are hand pattied and great! We were late arriving upon them closing. They held our order and turned the shake machine back on for us! Thank you ladies many blessings to you all! We miss THE SHACK! THANX MS.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best little place we found in a long time.
Atmosphere: 5
Food: 5
Service: 5
Not a good experience. Was never welcomed by anyone despite three employees staring at me while I waited to see if I should sit myself. Decided to go sit down; twenty minutes later, even though the waitress had walked by multiple times, she finally asks if we had ordered. The staff seems like they are unhappy or something, they only greeted locals who they obviously new by name, everyone else seemed like a burden. We ordered, not a single pleasantry was spoken by the staff, not a thank you, will be out shortly… nothing…. took my order and walked away. Another couple enters and sits behind us…. They sit for twenty minutes before I see the man get up and walk straight to the waitress and ask for service…. She says she didn’t see them there… she had been by three times! What can I say, food was “ok” nothing special; service was atrocious…. They just don’t appear to care one way or another that your even there. It’s been 20 years since I was hear last, it will be 20 more before I return.
Atmosphere: 2
Food: 3
Service: 1
FOOD HANDLERS FAILING TO WASH THEIR HANDS OR WEAR GLOVES!!!! If I could write a review with zero stars I would. I went to the Shack 9/16/23. I witnessed a cook check out 3 customers. She returned to cooking without washing her hands or wearing gloves after handling dirty money. I placed my order with the waitress. After returning to the kitchen area with menus she took my order - not washing her hands or wearing gloves. She opened an airtight container and with bare left hand removed a cone. Then she moved the cone to her bare right hand, and only then did she pick up a napkin and place around the base of the cone.Needless to say I cancelled my order and said why. I was chastised for my decision by customers and staff. DISGUSTING.
Great mom and pop shop for burgers and chicken
Atmosphere: 5
Food: 5
Service: 5
Had the catfish, $13.50 for 2 pieces. Comes with 2 hushpuppies a small coleslaw and a few fries we also had an order of onion rings. Check for 2 with one drink was $35...the fries and onion rings were good but sad to report the catfish had no flavor at all. Left feeling we overpaid far too much for a mediocre meal.