Cracker Barrel Old Country Store

2621 Phillips Dr, Jonesboro
(870) 932-9732

Recent Reviews

Robert Oehl

Dinner Chicken pot pie, wonderful.

Atmosphere: 5

Food: 5

Service: 5

C Dub, Jr

Waited 20 minutes just to get drink order taken the day of the eclipse. The place wasn't busy, however and we could see the nearby waitresses waiting on their tables. There were also several empty tables in our section and im the next sections. I kept thinking one of the other waitresses was our waitress but neither of them ever even so much as looked in my direction. I finally had to get up and ask the hostess who seated us if our section was being attended by anyone. He said he would see into it and finally about 10 minutes later Sammi finally came by to take our drink order. Drink delivery was tardy also, we ordered and our drinks came about 6 minutes later, why does it take so long just to get drinks? The nearby waitresses were busy coming and going for their tables but not our waitress. Since we had plenty of time to read the menu when we first sat down we went ahead and ordered our food with our drinks. Food was a little late in being delivered also. I did need a few condiments that weren't on the table but I didn't dare ask bec5i already knew Sammmi's MO, it would take 10 Forevers to be brought to our table. I haven't ever had this type of slow service at any CBs before and I don't know if it is standard for this one. I hate to take away several stars for the whole establishment when it is clear that not every wait-staff member operates like Sammi but it was not a very good experience. I should've got up and left after 10 minutes of not being waited on when I first sat down. As the meal progressed it was evident that service would not improve. I hope Sammi gets some training in food hospitality.

Food: 4

Service: 2

Jan Jones

Ginger D. is and has always been friendly, attentive and professional. Our glass is always refilled before it reaches bottom. You couldn't ask for any better service. Thank you

Atmosphere: 5

Food: 4

Service: 5

Vickie Silva

The service was great food was delicious and the manager very nice and attentive

Atmosphere: 5

Food: 5

Service: 5

Aleatha Stone

We had the meatloaf mashed potatoes/macaroni and cheese and fried okra biscuits/corn muffins everything was delicious our waitress was very friendly and helpful we'll be back soon ?

Atmosphere: 5

Food: 5

Service: 5

Amjad Al Dhari

Food was salty and staff was not friendly

Atmosphere: 1

Food: 1

Service: 1

Robin Hoffman

Had french toast with fuit. Lacked flavor, not much flavor. Was a new dish. So maybe why?Parking: A little tight, too many allocated spots I understand handicap, and support.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Silverware

Thomas A.

Very dirty. They didn't wipe down any tables between customers, they just removed the plates etc. Silverware packet was missing a knife. Hashbrowns were cold and soggy, and the bacon was also cold, but super thin and hard as a rock. At least the server was understanding. Another server was wearing open toe crocs for shoes, which violates food service regulations. Would not eat here again.

Atmosphere: 2

Food: 4

Service: 2

Brianna Kiplinger

The food was great, wish they were more generous on the fried okra. I think I only got 4 or 5 okra.Service was semi-lacking I was suppose to get biscuits with my food didn’t get them. Waitress only came by once for refills on drinks and only really came when it was time for us to get our tickets. She was nice the time we seen her. It wasn’t even crowded on a Saturday night.

Atmosphere: 4

Food: 3

Service: 2

Anita Phillips

Food could have been hotter. Overall good.Vegetarian options: Plenty of veggies.Parking: Cars parked in trailer parking. Could be monitored for this.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Dumplins

Lisa Hancock

We arrived late not long before closing and they were great. They didn't rush us thru our meal the staff was very friendly made sure we had anything we wanted or needed kept our drinks full and we're just great.

Atmosphere: 5

Food: 5

Service: 5

christy smith

Taste of food was great. Wish it would have made it to our table sooner!!

Atmosphere: 5

Food: 3

Service: 5

Wendy King

Good experience but tea was water downWheelchair accessibility: Need more places to park for handicap

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Cracker Barrel's Country Boy Breakfast, Dumplins

Mary Ruth Matthews

We had the greatest waiter even with it being very busy.Parking: We were there at a very busy time and we did get a fair parking space just a row over from the restaurant but not bad at all.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Cracker Barrel's Country Boy Breakfast, Momma's Pancake Breakfast

Allison Swanson

It's very loud when busy. Food and service are great!

Atmosphere: 3

Food: 5

Service: 5

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Cracker Barrel Old Country Store

2621 Phillips Dr, Jonesboro, AR 72401
(870) 932-9732