The service and atmosphere was good, but the chicken strips, looked more like pigeon strips. They were small, over cooked, and extremely salty. Recommend to pass on this fried chicken strips restaurant.
Atmosphere: 4
Food: 1
Service: 4
Jewel McCord
My favorite fast food chicken place, the food is amazing. It’s so fresh and the tenders are juicy.
Atmosphere: 5
Food: 5
Service: 4
Darryl Taylor
We liked this place when it opened and the chicken strips were twice the size plus, and if they were small the staff would account for it and give extra. Now, they are beyond small and No more snack boxes! What happened here, 2 family's walked out without purchasing because, price went up and you get less!! Sad to see another empty or soon to be empty building in Jonesboro.
Atmosphere: 2
Food: 1
Service: 3
Keith Hockings
Have patronized the Caraway location numerous times since its inception. Up to the last 3 visits, everything was a good experience. These last 3 introduced smaller tenders, with the price not reflecting the diminished size. We get the Family Meal, and there was always food left to take home, but now that does not happen. That is not the issue here ( Memorial Day Evening ). After the food was brought to the table, my Wife went up to the counter to ask if they happened to have paper plates to eat on, and a lady from the back came out. When my Wife asked her, the lady was very rude, and said no. My Wife said how about styrofoam containers ( which we have used before ), and she tossed 2 up on the counter. My Wife said there is 3 of us, and the lady said to tear them in half. To top it all off, the employees all gathered in the back, and commenced to argue with each other very loudly. We could not wait to finish eating, so we could exit the place. Guess we will have to choose a different place, where the rude and argumentative people do not work.
Atmosphere: 1
Food: 3
Service: 1
Abby Lee
Always hot and good. We usually do drive thru.
Atmosphere: 3
Food: 5
Service: 5
Keith James
Apprentally they close 30 mins early. The other gutheries was closed at 920. Drove to this one. They were still open sign and all and they told me they were closed
Atmosphere: 1
Food: 1
Service: 1
Lisa Gray
Chicken was DELICIOUS
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Box, Snack
Robert Jones
Went through drive through and got “5” piece box. Paid cash and told them to keep the receipt. By the time we got home (10 mins) took 2 bites and it was lukewarm. See photo - yes, that’s all 5 on the single piece of toast they include- not exactly generous. I went to trouble of driving back to return it and was told they can’t do anything without the receipt - which I pointed out was in their trashcan. Had their clamshell with the food and all, and person who gave me the food 15 minutes before was at window when I returned. Refused refund. Will NEVER be back and suggest you avoid this place.
Food: 1
Service: 1
Angie Wilson
The food is amazing! And I DONT like chicken but I LOVE Guthrie’s!! I’d eat it every night if I could lol my family likes it as well.. i just can’t get enough of it.. i forgot to get pictures ? but did I mention how AMAZING it is?!?! ?? go get ya some now!! The staff was very friendly each time I’ve visited always smiling and courteous
Kid-friendliness: Kids eat for free on certain nights with paid adult
Recommended dishes: Extra Chicken Finger, Extra Order Coleslaw, Family Meal, Extra Dipping Sauce, French Fries, Extra Order of French Fries, Chicken Fingers Platter, Box, Regular Box, Extra Sauce
Tiffany Scott
I love the food but just now I went and got a box and a snack. We were two seconds out of the drive through and my son opened a box and pulled a long piece of hair out of the fries. I backed up and showed the young man. They take the box I blink and they are handing another one. I wasn’t comfortable with it so o asked for a refund on all of the food. A lady with glasses comes to the window and basically tries to say that it was mine. I explained that I too am in management and this is inexcusable. No apologies or anything just a shrug and an ok. I’m now waiting two days for a refund. So I’m done with them all together
Simply put, the slowest, most disinterested service I have ever received. I realize everybody gonna have a bad day, so I gave the place a second chance. Second visit took eight minutes longer than the first visit. Do not waste your time, literally waste your time at this slow slow restaurant
Atmosphere: 1
Food: 3
Service: 1
Amy Michael
If you plan on using your 870deals gift certificates at this location or the other, the “DM- MAGGIE” changed the rules. So instead of using $50 worth of certificates THAT I ALREADY PAID $25 FOR, you can only use one gift certificate in the amount of $10! This is absolutely ridiculous!!! Money hungry at its finest. We took our family of 6 here and was able to purchase a family meal and feed everyone comfortably with paying with 4 of the certificates and just a few extra bucks out of pocket. As of today, 6/24/24 they denied us that option. Very unprofessional and not the way to run a business!! FOLLOW THE DAMN RULES of the gift certificates Guthries, losing customers more every day!
Atmosphere: 1
Food: 1
Service: 1
Kathrine Davis
Me and a friend ordered through the drive through. The guy who took our order was really short with us and monotone. At the end of our order when he said the total, he mocked my friend by imitating their voice. It was extremely rude and disrespectful. They also only gave us one sauce for our two orders.
Atmosphere: 1
Food: 4
Service: 1
Shamaiah Conley
It was very salty it’s a heart attack waiting to happen don’t recommend and took so long to answer the drive through one girl hung up after I said my order and out somebody else on the intercoms and took 30 minutes just for salty chicken
Atmosphere: 1
Food: 1
Service: 1
Craig Melton (ERA Doty Real Estate)
This is some of the best chicken strips and fries in town. The dipping sauce just sets the difference from others. Easy and quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Toast, Regular Box
The service and atmosphere was good, but the chicken strips, looked more like pigeon strips. They were small, over cooked, and extremely salty. Recommend to pass on this fried chicken strips restaurant.
Atmosphere: 4
Food: 1
Service: 4
My favorite fast food chicken place, the food is amazing. It’s so fresh and the tenders are juicy.
Atmosphere: 5
Food: 5
Service: 4
We liked this place when it opened and the chicken strips were twice the size plus, and if they were small the staff would account for it and give extra.
Now, they are beyond small and No more snack boxes! What happened here, 2 family's walked out without purchasing because, price went up and you get less!! Sad to see another empty or soon to be empty building in Jonesboro.
Atmosphere: 2
Food: 1
Service: 3
Have patronized the Caraway location numerous times since its inception. Up to the last 3 visits, everything was a good experience. These last 3 introduced smaller tenders, with the price not reflecting the diminished size. We get the Family Meal, and there was always food left to take home, but now that does not happen. That is not the issue here ( Memorial Day Evening ). After the food was brought to the table, my Wife went up to the counter to ask if they happened to have paper plates to eat on, and a lady from the back came out. When my Wife asked her, the lady was very rude, and said no. My Wife said how about styrofoam containers ( which we have used before ), and she tossed 2 up on the counter. My Wife said there is 3 of us, and the lady said to tear them in half. To top it all off, the employees all gathered in the back, and commenced to argue with each other very loudly. We could not wait to finish eating, so we could exit the place. Guess we will have to choose a different place, where the rude and argumentative people do not work.
Atmosphere: 1
Food: 3
Service: 1
Always hot and good. We usually do drive thru.
Atmosphere: 3
Food: 5
Service: 5
Apprentally they close 30 mins early. The other gutheries was closed at 920. Drove to this one. They were still open sign and all and they told me they were closed
Atmosphere: 1
Food: 1
Service: 1
Chicken was DELICIOUS
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Box, Snack
Went through drive through and got “5” piece box. Paid cash and told them to keep the receipt. By the time we got home (10 mins) took 2 bites and it was lukewarm. See photo - yes, that’s all 5 on the single piece of toast they include- not exactly generous. I went to trouble of driving back to return it and was told they can’t do anything without the receipt - which I pointed out was in their trashcan. Had their clamshell with the food and all, and person who gave me the food 15 minutes before was at window when I returned. Refused refund. Will NEVER be back and suggest you avoid this place.
Food: 1
Service: 1
The food is amazing! And I DONT like chicken but I LOVE Guthrie’s!! I’d eat it every night if I could lol my family likes it as well.. i just can’t get enough of it.. i forgot to get pictures ? but did I mention how AMAZING it is?!?! ?? go get ya some now!! The staff was very friendly each time I’ve visited always smiling and courteous
Kid-friendliness: Kids eat for free on certain nights with paid adult
Wheelchair accessibility: It’s wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Chicken Finger, Extra Order Coleslaw, Family Meal, Extra Dipping Sauce, French Fries, Extra Order of French Fries, Chicken Fingers Platter, Box, Regular Box, Extra Sauce
I love the food but just now I went and got a box and a snack. We were two seconds out of the drive through and my son opened a box and pulled a long piece of hair out of the fries. I backed up and showed the young man. They take the box I blink and they are handing another one. I wasn’t comfortable with it so o asked for a refund on all of the food. A lady with glasses comes to the window and basically tries to say that it was mine. I explained that I too am in management and this is inexcusable. No apologies or anything just a shrug and an ok. I’m now waiting two days for a refund. So I’m done with them all together
Service: 1
Restaurantji Recommends
Simply put, the slowest, most disinterested service I have ever received. I realize everybody gonna have a bad day, so I gave the place a second chance. Second visit took eight minutes longer than the first visit. Do not waste your time, literally waste your time at this slow slow restaurant
Atmosphere: 1
Food: 3
Service: 1
If you plan on using your 870deals gift certificates at this location or the other, the “DM- MAGGIE” changed the rules. So instead of using $50 worth of certificates THAT I ALREADY PAID $25 FOR, you can only use one gift certificate in the amount of $10! This is absolutely ridiculous!!! Money hungry at its finest. We took our family of 6 here and was able to purchase a family meal and feed everyone comfortably with paying with 4 of the certificates and just a few extra bucks out of pocket. As of today, 6/24/24 they denied us that option. Very unprofessional and not the way to run a business!! FOLLOW THE DAMN RULES of the gift certificates Guthries, losing customers more every day!
Atmosphere: 1
Food: 1
Service: 1
Me and a friend ordered through the drive through. The guy who took our order was really short with us and monotone. At the end of our order when he said the total, he mocked my friend by imitating their voice. It was extremely rude and disrespectful. They also only gave us one sauce for our two orders.
Atmosphere: 1
Food: 4
Service: 1
It was very salty it’s a heart attack waiting to happen don’t recommend and took so long to answer the drive through one girl hung up after I said my order and out somebody else on the intercoms and took 30 minutes just for salty chicken
Atmosphere: 1
Food: 1
Service: 1
This is some of the best chicken strips and fries in town. The dipping sauce just sets the difference from others. Easy and quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Toast, Regular Box
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